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West Edmonton Hyundai

Edmonton, AB

2.6
834 Reviews

10120 178 St

Edmonton, AB

T5S 1P5

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834 Reviews of West Edmonton Hyundai

October 07, 2023

Worst service ever . You have to call multiple times before anyone answers and if u r lucky and anyone answer either they put you on hold for 10 min or someone will give More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Jeff
September 02, 2023

Absolute the most unhelpful congregation of humans I have ever encountered. Couldn't get my down-payment fast enough, and offered zero service from the minute the check was cashed. I have been trying to get More

by DonePlayingGames
Recommend Dealer
No
Employees Worked With
All
July 06, 2023

Maybe send your mechanics to school again. All the work I’ve been getting over the years has been done incorrectly. Thank god for Sherwood Park Hyundai, they’re fixing all the problems West En More

by Jessica G.
Recommend Dealer
No
Employees Worked With
Mechanics
June 05, 2023

Be wary of using this dealership for anything, but specifically for SERVICE. Incredibly UNRELIABLE and DISMISSIVE, they will not properly diagnose your vehicles issues, provide no loaner vehicles and More

by Zach Dykstra
Recommend Dealer
No
Employees Worked With
service
May 17, 2023

Worst experience with a car dealership ever. Please avoid. I ordered and paid a deposit on a Hyundai Tuscon Plug-in Hybrid SUV at this location in September 2021. I'm a serious cash buyer. The c More

by Peter K.
Recommend Dealer
No
Employees Worked With
Alan Sugiyama
May 16, 2023

Don't buy a used car here. This place calls itself a family business, but they don't care about the reputation. Of course they care about the money only, and if have an agreeme More

by Forrest
Recommend Dealer
No
Employees Worked With
rae
May 14, 2023

Women, avoid Ray in Sales unless you want to hear about trim instead of performance or to be called “dear” instead of your name. I ended up buying a beautiful car at Sherwood Park Hyundai, where I was trea More

by Me
Recommend Dealer
No
Employees Worked With
Ray
May 02, 2023

Buying car with this dealership was a pleasure, but everything else is awful. I do NOT recommend to have any relationship with the West End Hyundai and its service. You can buy a nice car here, they ar More

by Johnatan
Recommend Dealer
No
Employees Worked With
Ray Tarrabain
May 02, 2023

you don't want to buy a car from this group. they are dishonest. they have done damage to my car which they refuse to take responsibility for. My headlight was damaged when returning to fix the More

by Richard M.
Recommend Dealer
No
Employees Worked With
Kevin
April 16, 2023

Now this takes the 🤬🤬🤬🤬🤬 cake. Went to look at a car for my son. Went for a drive was a nice AWD car. After the drive the salesman at HYUNDAI ON 178 street and 101ave came up to me More

by rjjord1
Recommend Dealer
No
Employees Worked With
Josh Corbett
Apr 17, 2023 -

West Edmonton Hyundai responded

Hello Rjjord, We can understand the Frustration, it was a difficult situation having 2 customer in the store at the exact same time. Until there is a deposit securing a deal the vehicle is available so yes that is why the other customer was given the opportunity to test drive. Again we understand the frustration, however we see the situation from a different view, you had chosen to negotiate the pricing and structure of the deal which you have every right to and we welcome, while the other customer did not so as a business we had to move forward with the other deal

Apr 17, 2023 -

rjjord1 responded

BUT DIDN'T REALLY GIVE ME A CHANCE. I need the keys. DIDN'T EVEN WANT TO DEAL. THAT IS WHY THEY PLAYED THE ROLE HIDING OUT UNTIL THE OTHER CUSTOMERS CAME BACK. Also I was buying 2 more vehicles with in 4-5 months. NOT FROM THIS BULL$HIT DEALER SHIP.

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