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West Coast Toyota

Pitt Meadows , BC

4.7
405 Reviews

19950 Lougheed Highway

Pitt Meadows , BC

V3Y 2S9

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405 Reviews of West Coast Toyota

March 09, 2021

Brent in the Service Dept was fantastic, true customer service! He was incredibly helpful, prompt, and courteous. I didn’t even buy my Toyota at West Coast but definitely a lifetime customer after my expe More

by dsorologio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Cumiskey
March 04, 2021

I’ve been bringing my Yaris here for more than ten years. I’m always happy with the service I receive, There is no pressure, I've received recommendations that allow me to save a little money and they will s More

by lou-anne bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 26, 2021

Hi, I brought our beloved Tacoma in for a recall, (Toyota is great for taking care of their safety and drivetrain recalls btw) the service was great, we received a fantastic rental car at no charge, no hidde More

by Vancitykreationz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
February 25, 2021

Whole family went to west cost Toyota just to compare the price each Toyota dealer it’s seems every dealers different price and one of the sale she is very nice person and I dicided to buy a Toyota 4 runner More

by Joeryamihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty
Mar 16, 2021 -

West Coast Toyota responded

Thanks for choosing us West Coast Toyota, Joery and Edne family. We’re happy to help if you have any questions. ~ Betty Zhang

February 19, 2021

Happy with the last service and the staff making me aware of the extended warranty one the switch set for my 2012 Camry MoonRoof controls, More

by Terry Abrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Cumiskey
Feb 25, 2021 -

West Coast Toyota responded

Thank you for the great review Terry, we really appreciate it. We are glad that we were able to assist with your repair and have passed a long your kind words to the service team and their managers.

February 15, 2021

Went to buy a 2021 RAV4,Feb12.2021.had the exact model w/vin# picked out. They refused to let me test drive the car.Had cash in hand. Left feeling completely disrespected. Horrible place to do business! T More

by stefanson2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Never gave his Name
Feb 25, 2021 -

West Coast Toyota responded

Thank you for taking the time to post about your recent experience at our dealership. We apologize that there was a miscommunication with our advisor. We have had a conversation with him, as we generally keep our test drive vehicles in the front row as most customers aren’t quite sure which model they are interested in and this helps us to keep the kilometers at a minimum on the newer vehicles, particularly with the RAV4 being a very popular model and most people who purchase a new vehicle want to drive it off the lot with 10km or less. We find a good test drive takes about half an hour and as you can appreciate would place a lot of kilometers on the new vehicles. Our sales manager Gord had wanted to come and speak with you after our sales person told him what happened but you had left the lot by the time that he was able to come out. We do apologize for the inconvenience and have used this situation as a learning opportunity. If you would like to discuss further or you are still interested in a particular VIN that we have on our lot, our Sales Manager Gord Zilkowsky would be happy to personally assist you you can reach Gord via sales@westcoasttoyota.com or 604-465-9146.

February 10, 2021

I always have enjoyed coming to West Coast Toyota. Service staff is very friendly at all times. Service done in time frame given or in a shorter time. More

by oonneken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent
Feb 25, 2021 -

West Coast Toyota responded

Thank you for the great review, we appreciate your business and look forward to seeing you at your next visit. Rick Bultitude, Fixed Operations Manager, West Coast Toyota.

February 02, 2021

Just bought my 3rd Tacoma (‘91,’06, and now ‘21) which I love. 2 nd from Westcoast Toyota and Phil Stanyer was the salesman both times. Phil is very knowledgeable without being pushy, and helped me get a gr More

by Dschachter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Stanyer
Feb 11, 2021 -

West Coast Toyota responded

The pleasure is all mine Dave especially when dealing with a person like yourself. You are a joy to work with! Phil Stanyer, Product Advisor. 604-465-9146

February 01, 2021

From the first conversation with Gary about purchasing a new 2021 Corolla, to working through the warranty options with Gord, to the demo with Enky our entire purchase experience was 5/5. Thanks all! More

by kmitchell711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Chartrand, Gord Zilowsky, Enky Blaceri
Feb 11, 2021 -

West Coast Toyota responded

Hi there, thanks so much for the great comments! We were happy to help and look forward to assisting you in the future as well. Regards, Randy Saunders General Sales Manager

January 25, 2021

They did a great job and helping me a lot! They explained all details for 2021 Sienna so that I can make my choice for right model. More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty, Gordon
Jan 28, 2021 -

West Coast Toyota responded

Hi Janice, I'm so happy to hear that, enjoy your life and we're happy to help you anytime. Betty Zhang, West Coast Toyota

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