West Coast Ford Lincoln

This is my second five star rating for West Coast Ford. My first was a few years ago when they helped me get out of a bind and squeezed me in to their busy schedule so i could make a trip i had planned. I' My first was a few years ago when they helped me get out of a bind and squeezed me in to their busy schedule so i could make a trip i had planned. I've been coming here for years and they never disappoint me. The staff in service ( Anthony and Eric ) are professional, friendly and courteous. I had my timing chain replaced and they said they couldn't get it in till the week after but would try if there's a spot available. They had my truck fixed in 3 days and for a 13 hour job plus having to order parts that's fast. There's something to be said about bringing your vehicle to a reputable dealer and being able to trust them 100%. I can't thank them enough, I will absolutely bring my vehicle back the next time I need work done. More

As always the experience at West Coast Ford was pleasant. All of the employees are courteous, friendly and have superior customer skills. I enjoy the time invested when coming in for service. All of the employees are courteous, friendly and have superior customer skills. I enjoy the time invested when coming in for service. More

I purchased my Ford Escape from this dealership in 2016. Since then, West Coast Ford Lincoln has performed all of the semi-annual service work. The standard of their work has always been very high 2016. Since then, West Coast Ford Lincoln has performed all of the semi-annual service work. The standard of their work has always been very high. More

THANK YOU FOR DOING THE HEAVY LIFTING AND GETTING US OUT OF A CRAPPY SITUATION FROM KEY WEST FORD!!!! The husband and I cannot thank Tessa, Laura, Lee Ann, the excellent cleaning crew! and Nolan (insurance) OF A CRAPPY SITUATION FROM KEY WEST FORD!!!! The husband and I cannot thank Tessa, Laura, Lee Ann, the excellent cleaning crew! and Nolan (insurance) for our experience with this dealership. Tessa set us an appointment, she went over all the details, paid our $500 hold deposit, got to test drive two vehicles and went home with hope in our hearts for our future family vehicle. Tessa phoned us the next day and notified us we test drove the wrong model, however her and her team worked with us to deliver on what we wanted. 1 week later, piles of messy paperwork (from Key West Ford 'in-house' lease) and a few other glitches they sorted out for us, we were on our way in our 2015 Ford Escape SE with navigation! =) Thank you to the team- we will be back to upgrade in 7 or so years, maybe a little while longer! Could not recommend them enough! More

I leased a Ford Escape titanium through Gordon Norrie who has given us excellent service for many years. All the staff I dealt with were top notch and friendly through the paperwork and teaching me how the v has given us excellent service for many years. All the staff I dealt with were top notch and friendly through the paperwork and teaching me how the vehicle operates. I highly recommend dealing with West Coast. More

Eric took the time to review and explain the FORD recommended maintenance schedule and prioritize the service that should be completed. Service and communication was most efficient and flexible. recommended maintenance schedule and prioritize the service that should be completed. Service and communication was most efficient and flexible. More

ALWAYS EXCELLENT SERVICE AND THE STAFF IS ALWAYS FRIENDLY TO DEAL WITH AND ARE ALWAYS ACCOMMODATING AND MY VEHICLE GETS WASHED EACH TIME I VISIT TO DEAL WITH AND ARE ALWAYS ACCOMMODATING AND MY VEHICLE GETS WASHED EACH TIME I VISIT More

My purchase experience with Robert Francis and West Coast Ford was exceptional! I would highly recommend them to anyone. All the staff was friendly and helpful. Ford was exceptional! I would highly recommend them to anyone. All the staff was friendly and helpful. More

Eric, Sela or Brad are great people I have had in the service department every one there is always willing to help with any problem you have. I have used their service department since 2013 and would not service department every one there is always willing to help with any problem you have. I have used their service department since 2013 and would not go anywhere else. More

the service staff are great .very friendly and professional ..They looks after what MY vehicle requires ..they do a good job .personalize with a vacuum and wash afterwaards professional ..They looks after what MY vehicle requires ..they do a good job .personalize with a vacuum and wash afterwaards More