Wendell Motor Sales
Kitchener, ON
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693 Reviews of Wendell Motor Sales
Great Experience with Wendell Motors I had a great experience with this dealership. This made us decide executing the deal within 3 days from first visit. Would recommend them to my frie I had a great experience with this dealership. This made us decide executing the deal within 3 days from first visit. Would recommend them to my friends. More
When purchasing my truck at Wendell Motors and in dealing with the professionalism of Mark Scorfield I found that he was able to make my buying experience a pleasure that I've never expected. Mark seems like with the professionalism of Mark Scorfield I found that he was able to make my buying experience a pleasure that I've never expected. Mark seems like the guy who will always come through. More
When my hushand and myself were recommended to mark we had absolutely no idea as to how accomodating he would be. You really impressed us mark. Great job. had absolutely no idea as to how accomodating he would be. You really impressed us mark. Great job. More
Mark totally impressed us from the moment we walked in the door. Professional from b eginning to end and made our buying experience very enjoyable. Thanks again Mark. the door. Professional from b eginning to end and made our buying experience very enjoyable. Thanks again Mark. More
My husband and I had our second child 6 months ago and had been finding that our current vehicles were now too small for our family, especially considering we take long trips to visit family on a regular had been finding that our current vehicles were now too small for our family, especially considering we take long trips to visit family on a regular basis. We were thinking of waiting until after Parental Leave to upgrade our vehicle, but when my husband started doing research we discovered that Dodge has great deals on right now. After visiting another dealership and leaving unsatisfied, my husband decided we should go check out Wendell's. We were greeted by Dave MacLennan, who answered our many questions and took the time to show us the features of the Grand Caravan that we were interested in. My husband had a long list of options he wanted (and did not want), and Dave was able to find us a 2014 Grand Caravan on their lot that met our needs. My husband was still hesitant however, and we actually spent a lot of time there that day going through the paperwork process and having our questions answered. Dave was very patient throughout the process, and even helped keep our 5 year old entertained when we were doing paperwork. When we went to pick up the Caravan, my husband (who likes to understand all the numbers) had more questions. For any that Dave couldn't answer for us, he directed us to Lisa Moore and Steve Richards. They were also very patient in answering all our questions and made sure we were satisfied before we left. Dave also did a good job going over all the features of our new Grand Caravan before we left that day. Thank you, guys! More
I have dealt with Kevin in the past and have nothing but great things to say about Kevin. When I mentioned buying a new vehicle he immediately introduced me to Wes. Another great thing he did for me. Wes great things to say about Kevin. When I mentioned buying a new vehicle he immediately introduced me to Wes. Another great thing he did for me. Wes was always prompt with replies and made sure I had all the answers to any questions I asked. He was patient and never pushy. Thanks. More
From the second we drove onto the lot we had nothing but a great experience.When we got out of car Carlo was there asking if he could help us with anything.We had decided on Dodge before we got there.So Car a great experience.When we got out of car Carlo was there asking if he could help us with anything.We had decided on Dodge before we got there.So Carlo was great at explaining all the options and different models.Very knowledgeable of all Dodge products. Never once were we pressured or pushed into anything.We were given great deal on our trade in and got exactly what we needed and wanted.Thanks to all at Wendell Motors we will be riding in style for years to come. Thanks More
I needed a new car on short notice due to an accident. A friend of mine had just purchased a new van at Wendell's and recommended Carlo as a great person to deal with. She was so right. After checking the w friend of mine had just purchased a new van at Wendell's and recommended Carlo as a great person to deal with. She was so right. After checking the web site, I found a van I was interested in and called to book an appointment. The night before the appointment - Carlo called to let me know the vehicle had been sold but that he had another one in mind for me. I appreciated the fact that he called to let me know ahead of time, and was very impressed with his Customer Service, While at the appointment, another van caught my eye. Carlo immediately got the keys, showed me where the controls were and sent me off on my test drive. My previous car was also a Caravan, so it didn't take long for me to settle in and determine that this was my car. Greg and Carlo walked me through the negotiation and I was very satisfied with the end result. Jean assisted with the financing and explained the extended warranty, rustproofing and interior protection like the pro that she is! On pick up day, Carlo took the time to go over every control in the car....from the seat and window adjustment to the radio and the stow and go seats. I have never felt so confident driving a "new to me" car off the lot. On top of that, there was a bit of the side window panel that was sticking out from the car. Carlo brought out the Service Team, and they determined that since the car was still under the original warranty, they would contact Dodge and find out if it would still be covered...and it was!! I have bought 4 cars in my life - and have never been so pleased with a purchase as I am with this one. The selection was great - the staff friendly, helpful and dedicated to their Customers. I would recommend Carlo and Wendell Motors to anyone who is looking for a new vehicle. You can't go wrong when you are dealing with the best! More
Our overall experience was excellent. Only complaint was our brand new van didn't come with a full tank of gas. Thought it was like the "wallet" rule. Don't give a wallet without money. But a new car, full our brand new van didn't come with a full tank of gas. Thought it was like the "wallet" rule. Don't give a wallet without money. But a new car, full tank would be nice! More
Great service from start to finish,though there were some xxxx-ups along the way. Dereck was great, informative and charming . I had no plans of purchasing a car that day, my wife and I were just looking to xxxx-ups along the way. Dereck was great, informative and charming . I had no plans of purchasing a car that day, my wife and I were just looking to get an idea on pricing and what was being offered . However, Dereck the sales magician, pitched his sale and the wife was sold (gentleman look out for Dereck :-) ). Overall experience was good. the team was great, from Greg the ( Manager ) to the staff, friendly atmosphere. Dereck and Greg were very prompt in responding to our questions. We would definitely recommend Mr.Dereck AKA 'DODGE' to anyone. Rating could have been perfect, but the experience with the financial rep. that failed to acknowledge that she had screwed up on her scheduling with me when I showed up for scheduled appointment with her was unprofessional. She opted to send a secretary to inform me that she was going to be busy for a while. The other issue was the discrepancy in pricing (internet pricing and lot pricing). There seemed to have been a different price on their website from the listed price on the vehicles on the lot. More