Wendell Motor Sales

Love It! Thank you Mark for making this recent buying experience very successful. You have made it easy and we are very happy with our decision. Thanks! Thank you Mark for making this recent buying experience very successful. You have made it easy and we are very happy with our decision. Thanks! More

A very comfortable purchase Mark showed great salesmanship. Supportive and yet not hard sell. Showed and explained the unit well. Dealership is clean and the services are first c Mark showed great salesmanship. Supportive and yet not hard sell. Showed and explained the unit well. Dealership is clean and the services are first class. Unit was ready on time and very clean. Highly recommend this dealership. More

Thank-You Mark Scorfield, Our experience was very positive. You truly are committed to excellence. We found you knowledgeable, friendly and we truly beli Mark Scorfield, Our experience was very positive. You truly are committed to excellence. We found you knowledgeable, friendly and we truly believe that we got the best price. We feel very confident referring our family and friends to you. Steven M. More

Committment to Customer Service I purchased a 2010 Dodge Grand Caravan from Wes in Nov 2013. I told him what I need the van for and the things that the van need to have in the van. H I purchased a 2010 Dodge Grand Caravan from Wes in Nov 2013. I told him what I need the van for and the things that the van need to have in the van. He took the time before I came in to see him to look at what was available on the lot. I liked the van so much that I decided I would like new. In May 2014 I traded in the 2010 for a 2014. Again Wes asked what I wanted in the van etc. I show dogs and do a lot of driving so comfort is important but also some other options that the Caravan offers. He found the van and took care of everything for me. He goes above and beyond what a sales man needs to and does what he can to make everything run smooth. No high pressured sales or pushy for a higher sale vehicle. Very respectful. More

New Vehicle Purchase This was our second vehicle purchase from Wes. He is always a pleasure to deal with and takes a no pressure approach. As the vehicle was a factory o This was our second vehicle purchase from Wes. He is always a pleasure to deal with and takes a no pressure approach. As the vehicle was a factory order, Wes kept us updated on the status of the vehicle. He also made us aware of additional incentives/discounts we were unaware of. After taking delivery of the vehicle, we had the opportunity to have a pleasant chat with Craig Hendry, Wendell Motors owner on our way out. More

Shirley's first car We stopped to look at the Dodge Journey and Dave came out and welcomed us to the dealership and asked if he could help us....the rest was history We stopped to look at the Dodge Journey and Dave came out and welcomed us to the dealership and asked if he could help us....the rest was history. We found Dave to be well informed and responsive to our thoughts and requests regarding the Dodge Journey. Based on our interests, he kept us on tract and led us to the purchase of the 2011 Journey that suited our needs. Dave carefully went though the paper work so we would be fully informed of the purchase process. When we came to pick up the vehicle he took great care to make sure we were fully informed of the vehicle's fine points. Dave made our purchase experience interesting and enjoyable from start to fininsh. Lisa led us through the financing process that was light hearted and friendly. We were well informed and were allowed to make our own decisions. LIsa made our purchase of Shirley's first car a most enjoyable experience. More

Can't say enough good things! Derek at Wendel Motors was fantastic to work with! He answered all my questions, and took the time to explain all the options on my new Jeep Cherokee. Derek at Wendel Motors was fantastic to work with! He answered all my questions, and took the time to explain all the options on my new Jeep Cherokee. I had to wait for the Jeep to be built, and it was well worth the wait. All the details were seamless, from the smiling faces right at the front desk, to everyone involved, financing, service, every department, Wendell is a great place to not only buy a vehicle, but to continue going back for service or upgrades. I'd recommend buying a vehicle from Derek to everyone I know. This is my second one, and I never had a doubt I was making the right choice. More

Pleased and worry free This is the second car we bought through Mark,and will buy from him again.He is pleasant to deal with and very honest. He goes beyond your expectation This is the second car we bought through Mark,and will buy from him again.He is pleasant to deal with and very honest. He goes beyond your expectations during the purchase and following up after to see everything is okay..Very nice man recommend him to anybody.He also sold us a dodge caravan which he still helps out with after years of use.He really cares! John and Rebecca Girard More

IF YOU WISH HARD ENOUGH.. I had decided that it was time to replace my old Ford pickup, which I had owned for 11 years. As a certified "car nut", I often spend many hours on-l I had decided that it was time to replace my old Ford pickup, which I had owned for 11 years. As a certified "car nut", I often spend many hours on-line at such sites as Autotrader.ca, eBay Motors and kijijii, researching pickups throughout Ontario. I had developed a preference for the Dodge Ram,and in particular, the Laramie, as I am a fan of "bells and whistles". I discovered what looked like a very nice 2010 Laramie at a dealer in the Ottawa area. Poring over the photos on Autotrader.ca, I lamented the fact that the truck was so far away from my home in Woodstock. "If only it were closer", I said, "I would love to check it out." Lo and behold, one day last week, I saw what I was sure was the same truck, but now it was at Wendell Motors in Kitchener! I immediately sent an email to Wendell from their website to inquire about the vehicle. I received a response from Derek Mckay, with an invitation to come in and have a look. I was impressed by one statement Derek made in his email, in which he stated that the truck was in such good shape that he thought it must have been a one-owner but he couldn't say for sure and that he would never lie to a customer. As it turned out, the truck was a one-owner, as Derek later verified. My wife and I visited Wendell Motors and took the truck for a test drive. We were impressed and made an offer. After some discussion with Derek, and later with Greg Elliott, we were a few dollars apart and did not reach a deal that day. However, Derek and I did not give up and after some more negotiation over the phone, the truck was ours. I was very impressed with the courtesy exemplified by Derek and Greg, even when a deal was not to be had that first day. Cordial and professional attitudes created an atmosphere which invited further thought and discussion later. Once the deal was done, Jean Giles worked through the paperwork with me and offered warranty and rustproofing options for my consideration. Everyone involved in this transaction was pleasant and professional in their interactions with us. I was amazed at how busy the dealership seemed to be....there appeared to be always at least one or two customers being served at any one time! On the day we picked up the truck, Derek spent a lot of time with me completing the paperwork, sharing info about the free oil changes, owners manuals, etc. Then we went outside to the vehicle and he took the time to walk/talk me through all the features of the truck and to make sure I was satisfied and had no questions left unanswered. As a final gesture, he had an underdressed (it was CHILLY that day) young woman take our picture with the truck. All in all, it was a wonderful experience. I will be a strong and vocal advocate for Wendell Motors and for Derek Mckay, to all who will listen. I usually keep my vehicles for ten years, so maybe I will visit you all again in 2024! Thanks! Sincerely, Wayne Chisholm Woodstock, Ontario More

Out for a look... Ended up buying! Let me get this out the way first. We went to Wendell for a look (a way to see of some time on a Saturday afternoon). We were browsing the used sectio Let me get this out the way first. We went to Wendell for a look (a way to see of some time on a Saturday afternoon). We were browsing the used section , in particular the Dodge Journeys. They had several late models that we liked the look of, Peter noticed our interest and approached us. Right away he came across as friendly and helpful with our questions and concerns, he took us for a spin in the best spec one they had at our request still answering questions and taking in to account our situation (less than 2 years in the country and unsure if we'd get finance..). We left to talk about it and returned about an hour later, where Peter again helped us through the process of getting the necessaries sorted out. Finishing this long story off we now own a 2013 journey R/T that we figured would have been out of our reach. The service was attentive and any issues were dealt with, they took care of everything we needed to get the car ready for us to drive away 3 days later. Even got a couple of oil changes thrown in to boot. Well worth a visit for your dodge/jeep needs, hopefully after service maintains the high standard we received on our purchase say. Keep up the good work guys and thanks Peter! More