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Wellington Motors Limited

Guelph, ON

4.6
775 Reviews

935 Woodlawn Rd West

Guelph, ON

N1K 1B7

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775 Reviews of Wellington Motors Limited

January 02, 2014

I went into Wellington Motors, was assisted immediately and was given excellence service right from the word go. Checked out a couple cars on the lot, but was pretty set on the 2014 Dodge Dart GT. Took it More

by ShakinBake7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly-Ann, & Dennis, Shawn Jones, Brent Johnson
January 02, 2014

Friendly service, good atmosphere, overall so-so experience. One specific muscle car in mind. Made an aggressive offer based on age of car, lack of remaining warranty, time of year etc. Unfortunatel More

by Scotts1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa MacGregor
Feb 20, 2014 -

Wellington Motors Limited responded

Wellington Motors Limited wrote on 1/3/2014 10:27:09 AM: Thank you for taking the to complete a review. Our goal is to make every new would be client a member of the Wellington Motors family of customers. I would like to review your file personally. if you would provide what vehicle you were interested in and what your offer is I would be happy to take a second look. We are in the business of selling and servicing vehicles, it would be contrary to to our business philosophy not consider any reasonable offer on any vehicle. Sam Fairhall General Manager Scotts1234 wrote on 1/4/2014 2:23:05 AM: I was looking specifically at the 2011 blackberry challenger. My offer was based on a number of factors: the age and depreciation of the car, the lack of remaining warranty and the lack of demand for that type of vehicle during the winter months. My initial offer was $20000 including upgraded 20" rims /tires. I was expecting to negotiate off this number but Vanessa and Dave essentially gave me a take-it or leave-it ("the best we could do") price of $25000. I am surprised there has been no further effort to get my business. Thank you for your time. Wellington Motors Limited wrote on 1/6/2014 4:07:30 PM: Scott, we reference an independent pricing system through Canadian Black Book who provide wholesale and retail current prices. Thee provide prices based on rough to extra clean. 20000kms per model year 2011, 2012, 2013, = 60000kms which would rate a 2011 with 60000 as average. Our Challenger at 26000 kms would be considered extra clean. The price you were offering at $20000 including $2100 dollar’s worth of wheels and tires is barely above the clean wholesale price, meaning our cost excluding certification, emissions test, detail clean. Our asking price excluding the 20 inch wheels you wanted included was $28999, we did provide a number back to you of $24999 including the $2100 dollars’ worth of wheels and tires, that breaks out to $22889, a discount of over $6100 off our asking price. I took a moment and checked auto trader today and found two 2011 Challenger’s available, one with 51738kms at $23888 and one with 32725kms at $22995. This put the price we provided you under a unit with more kms than ours. We feel our price provided to you of $22889 is more than competitive and extremely fair. Again we are in the business of selling vehicles not stockpiling them and will always consider any reasonable offer. If you are still looking to purchase a vehicle and wish to move forward with or without the added wheels please contact Vanessa directly. Thank you again for allowing me the opportunity to review your offer. Sam Fairhall General Manager Scotts1234 wrote on 1/6/2014 4:21:13 PM: Mr. Fairhall, I believe a vehicle is only worth what a customer is willing to pay for it. Unfortunately I will have to look elsewhere. Thank you, Wellington Motors Limited wrote on 1/6/2014 4:40:29 PM: Your absolutely correct, good hunting. Sam Fairhall General Manager

December 19, 2013

Our 11 year old van was hit from behind in the snow, rather than repair it, we decided to purchase a newer vehicle, but our timeline was tight. WE needed to make a decision within a two week period...D More

by ds_bobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom Pike
December 13, 2013

This has been our 3rd vehicle purchase with Vanessa. We would never consider going anywhere else. She is open, honest, and always provides great communication. We ordered our vehicle, and she kept us in t More

by jodieferraccioli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa MacGregor
December 13, 2013

Excellent customer service from the start of the process to the end when the vehicle was delivered. Very positive experience. The salesperson, Marina Cal, went out of her way to find what I was looking for More

by davidakennedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Cal, Brad Corbett
December 12, 2013

Was originally looking to buy a used 2012 Ram 1500 but saw Dodge was having a huge deal and for a few $ more monthly I got myself a brand new truck. My sales person was very nice and great to talk with More

by Darkness1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett
December 12, 2013

The folks at Wellington Chrysler took all of the stress out of buying a new (to me) car. I had shopped around a lot and been treated quite poorly by different dealerships that seemed to think that I was w More

by firekeeper66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fozard , Shawn Jones
December 08, 2013

this is the 3rd vehicle purchase with wellington motors and these 3 wonderful gentlemen and both my wife and i love the friendly no pressure atmosphere at this dealership. pricing is always more than fa More

by campernokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Corbett, Dave Fozard , Dom Pike
December 06, 2013

When we made the decision to purchase a new vehicle, our son, who purchased vehicles from this dealership, recommended them to us. We were pleased with our dealings with both employees of this dealership a More

by Redpath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jones
November 29, 2013

good people to interact with when it comes to explaining any issues with my vehicle, good prompt service and quality workmanship. everyone working there is knowledgeable and friendly More

by buntime62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Fozard , John Byrne, Lindsay Kelly
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