Waverley Mitsubishi

the service was horrible Brought my outlander in because of a noise coming from from the brakes spent 400 to fix noise but the was still there. spent another couple hundred t Brought my outlander in because of a noise coming from from the brakes spent 400 to fix noise but the was still there. spent another couple hundred to find out theres still a problem wasnt going back there for a 3rd time tried to confront the service managaer about the problem on why should anyone have to bring back their vehicle for the 3rd time and I questioned him if their garage was run by scammers and all he did after was laugh and hang up called him back and asked why he hung up and just kept laughing he asked me "is there a law for someone not to be able to laugh " the service manager is a tool and as sales go was fine but when you have to get your vehicle serviced seems like they scam you and just laugh about it literally !! I am going to stay away from this dealership and eapecially garage !! Stick with crown acura ! More

Completely unethical behaviour! The service department tried to tell me that I needed new breaks justifying their advice with false readings. I went to 2 other garages and asked to actually see the parts tried to tell me that I needed new breaks justifying their advice with false readings. I went to 2 other garages and asked to actually see the parts and sure enough everything is fine and Waverley Mitsubishi tried to scam me again and I will never return. They have also lied to me previously by stating that certain maintenance was required for warranty purposes when that was not the case. I would recommend switching to Midas who are now my go to garages. More

From the first phone call and email to this dealership, to my walk into the door to be greeted by a very friendly receptionist I felt comfortable and taken care of at Waverly Mitsubishi. Jamal Bara, the to my walk into the door to be greeted by a very friendly receptionist I felt comfortable and taken care of at Waverly Mitsubishi. Jamal Bara, the sales associate I dealt with, was very helpful from beginning to end of the vehicle buying process. He worked hard and, over 3 hours of time spent with me, helped me find the vehicle I was looking for as well as getting me a reasonable price on both my trade in and on the new vehicle I purchased from them. He was professional but friendly and did not make me feel pressured. I truly felt like he was being honest and genuine with me throughout the process. He went over the vehicle I was looking into (a 2013 Mitsubishi RVR) very thoroughly and explained it to me in detail and in laymen terms when I didn't understand the technical terms. I did not feel uncomfortable to ask any questions I was unsure of and he always had the answer for me. When I was looking into purchasing a brand new vehicle one of the most important things to me was the warranty. I shopped around first and did some research and I didn't find any other dealership that offered 5 year bumper to bumper warranty, 10 year power train warranty AND 5 year road side assistance. This was almost enough to sell me on it! Hope this helps and I would definitely recommend both this location as well as JAMAL BARA as a great sales associate. More

I bought a new RVR from them and I loved everything about it. My sales person was great (Jamal) and the finance office was extremely helpful. I got my vehicle earlier than expected and even had a full tank o it. My sales person was great (Jamal) and the finance office was extremely helpful. I got my vehicle earlier than expected and even had a full tank of gas on delivery! My first service appointment was booked and I was introduced to all of the service associates before leaving. 10/10 and would definitely recommend them to family and friends! More

I have not been happy with the service at this dealership where I bought my Outlander new. The lack of heat has been an issue, and their fix was quite stupid. Put the car in neutral while stopped and rev t where I bought my Outlander new. The lack of heat has been an issue, and their fix was quite stupid. Put the car in neutral while stopped and rev the engine! They use a hard sell on service recommnending expensive service that according to the owner's manual is not required. The call center will phone and tell you that service is due, when you respond that you want just an oil change they will push you to have Option A, B or C; if you say no they will book you in for the oil change. But then the Service Advisor will call and tell you that you really should have the advised service package they hate to take no for an answer. Simple service items takes forever, they are not open after 5pm weekdays and are not open on Saturdays. I took my tire in for a air valve replacement which snapped off while topping up the air in the tire, and they have had my car for over 24 hours!!! Their shuttle service is not reliable; once I was told that they couldn't pick me up because I worked too far from them and it was near the end of the day. I could go on but what's the use, I am trading my SUV in for a Chevy. More

We purchased out of province and had great experience with the dealer there. Since coming to Winnipeg we went to the closest dealer for both our cars and the experience was horrible. Brake service took d with the dealer there. Since coming to Winnipeg we went to the closest dealer for both our cars and the experience was horrible. Brake service took double the quoted time, the service dept didn't pick up the phone for 6 tries when we were trying to get the courtesy van, and then the van didn't show up. We tried again with our second Mitsubishi and the experience was better but they changed the price on the block heater we were having installed and did not bring it to our attention. I will be going elsewhere. More

I bought my vehicle through Waverly Mitsubishi in July and it was a great experience. The service levels were great then and I can say that they are just as good after I made the purchase. I have had my and it was a great experience. The service levels were great then and I can say that they are just as good after I made the purchase. I have had my car in twice for service and everything was done well they even cleaned it. More

When we walked in we were instantly welcomed and acknowledged. The sales staff is very friendly and not pushy at all. We were spoken to by name every time we went in which made us feel like "not j acknowledged. The sales staff is very friendly and not pushy at all. We were spoken to by name every time we went in which made us feel like "not just another sale". I would definitely recommend Waverley Mitsubishi to friends and family. More

Service was great, staff friendly. They did what they said they would in the time frame they gave. Car was way cleaner when I got it back! Would recommend to family & friends. said they would in the time frame they gave. Car was way cleaner when I got it back! Would recommend to family & friends. More

I would not buy from them again. Sales guy was super nice and helpful until a deal was finalized. After sales service was extremely poor, I doubt the could arrange a one car parade. and helpful until a deal was finalized. After sales service was extremely poor, I doubt the could arrange a one car parade. More