Volvo of Toronto
Toronto, ON
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209 Reviews of Volvo of Toronto
After I bought the XC40 I found out that I was charged for the fuel and the locknuts Same as my brother he bought an XC60 months ago. My last Volvo dealer in Missisagar did not charge for that. that for the fuel and the locknuts Same as my brother he bought an XC60 months ago. My last Volvo dealer in Missisagar did not charge for that. that was a good lesson for me. I told my nephew to open your eyes and try other Volvo dealers. More
Offensive customer experience Faced a very unfortunate and rude customer experience with Volvo's Service team after I had my car there for regular maintenance (oil change) . Volvo Faced a very unfortunate and rude customer experience with Volvo's Service team after I had my car there for regular maintenance (oil change) . Volvo called me to ask about my customer experience and I honestly told them that for $370 I expected to get my car washed. Below is what I received from their service director...Like everyone else I am also suffering from the current events. Unfortunately, what's happening in the world doesn't excuse us from offering decent service.. Will never buy a car from them ever again and will share with my network. Very insulting. "Maria, Glad to see you got the point. There are people losing their lives, homes and family members right now. We are heading towards a terrible unknown and your selfish concern is a carwash? In my 30 years in this business I have never been so disappointed with an email response. You paid $370 for the service because you had $370 worth of service done. The carwash is complimentary and done at our cost. You can now find another service center for your “carwash” As we will longer conduct business with you. All the best And stay safe during these dangerous times" More
Great sales help by Jennifer! We have been long time Mercedes drivers but made the switch to Volvo a couple of weeks ago. Upon our arrival at Volvo of Toronto, we were greeted by a We have been long time Mercedes drivers but made the switch to Volvo a couple of weeks ago. Upon our arrival at Volvo of Toronto, we were greeted by a lovely young woman, Jennifer Brake. I would also like to say that all of the staff we dealt with at Volvo were very pleasant. But especially Jennifer and Edit - both amazing women! Thank you both. Getting a new car is always a stressful time - so many things to think about, decisions to make but Jennifer helped my husband and I get through it all easily. Though Jennifer had only been at Volvo for 3 weeks, she was knowledgeable about most things and those she wasn't sure about, she just asked the right person and we got the answers we needed. And of course the test drive of the XC40 was amazing - we both fell in love with the car right away - exactly what we were looking for. Jennifer also provided excellent follow up service to make sure everything was going well, to see if we had any issues or questions and that we were happy with our car. All in all Jennifer was an absolute delight to work with and we would highly recommend her to anyone looking for a Volvo. Excellent service! More
Naomi was an absolute pleasure to work with!!! Naomi was an absolute pleasure to work with!! I would give her a "AAA" rating with the recent experience I had with her test driving the Volvo XC90. Naomi was an absolute pleasure to work with!! I would give her a "AAA" rating with the recent experience I had with her test driving the Volvo XC90. I found her to have in-depth Knowledge of the vehicle I was test driving, is articulate of the many different technical aspects of the vehicle and has very good insight into the different financial options that are best suited to my needs More
Naomi was a pleasure to work with and went above and beyond to help my wife and I negotiate a fair deal for our XC40. She was very professional and very knowledgeable about the vehicles Volvo has to off beyond to help my wife and I negotiate a fair deal for our XC40. She was very professional and very knowledgeable about the vehicles Volvo has to offer. More
Great Experience with Naomi I have purchased over 25 cars over my life, most from dealerships. Acuras and Audis mostly and one XC90 which we loved. Naomi was by far my best expe I have purchased over 25 cars over my life, most from dealerships. Acuras and Audis mostly and one XC90 which we loved. Naomi was by far my best experience in a dealership. Very knowledgeable about the cars I was interested, patient - never felt rushed, and responsive. I did not buy from her but I really wanted to as I felt like if there was every any issue along the way she would have taken care of it. More
We had an amazing experience at Volvo of Toronto, thanks to Naomi. Her professionalism and customer service were incredible, and we so appreciate that Naomi went above and beyond to ensure we left with the to Naomi. Her professionalism and customer service were incredible, and we so appreciate that Naomi went above and beyond to ensure we left with the perfect car for our family. More
A comfortable amazing experience due to Naomi Wintzen Purchasing vehicles for over 30yrs I can honestly say working with Naomi was one of the better experiences I’ve had. She’s a true professional who lis Purchasing vehicles for over 30yrs I can honestly say working with Naomi was one of the better experiences I’ve had. She’s a true professional who listens carefully to our needs and ensures we got exactly what we came for. Can’t thank her enough More
outstanding service from Edit Omar in arranging a new lease a very positive experience. Edit is a top quality volvo representative. Courteous, friendly, knowledgeable, fair and persuasive! Hamdi Ibrahim was v a very positive experience. Edit is a top quality volvo representative. Courteous, friendly, knowledgeable, fair and persuasive! Hamdi Ibrahim was very helpful and competent when explaining the operation of the car. I have been a longtime customer this dealership and rate Edit as the most effective sales and leasing representative I have dealt with. More
The staff was helpful at all stages. The order for the XC40 was placed and arrived within the window project. The finance and other administrative activities were straightforward. Edit was very thorough XC40 was placed and arrived within the window project. The finance and other administrative activities were straightforward. Edit was very thorough Delivery was smooth and all aspects explained More