Volvo Metro West

Arrogant attitude from sales rep Leased a 2018 xc60 in March and have been rather dissatisfied with the customer service of the sales rep that I dealt with. His service came with an a Leased a 2018 xc60 in March and have been rather dissatisfied with the customer service of the sales rep that I dealt with. His service came with an attitude and he does not go out of his way to help his clients beyond securing the sale of the vehicle itself. Specifically, when it came to attaining required documents he has on file to secure insurance for the vehicle, he gave me the run around and things were not sorted out in a timely fashion. I would not recommend purchasing or leasing from this dealership. More

Solid Service Frederick will give you solid service, he listens to what you want and he genuinely cares that you leave happy. I bought my my 2017 Hyundai Elantra af Frederick will give you solid service, he listens to what you want and he genuinely cares that you leave happy. I bought my my 2017 Hyundai Elantra after leasingbit for two years. I dealt with Frederick for both transactions. More

CPO Volvo V60 Purchase I had a great experience purchasing my Volvo from here. Paul was wonderful to deal with and we were able to negotiate straight to the point without wa I had a great experience purchasing my Volvo from here. Paul was wonderful to deal with and we were able to negotiate straight to the point without wasting anytime. He has since then followed up multiple times to ensure the car and my experience with the dealership was as expected. Thanks Paul! More

excellent customer service Had my Volvo in to be serviced in Jan, 2018 and found my experience a piece of cake. Knowledgeable, friendly service person and a loaner was given to Had my Volvo in to be serviced in Jan, 2018 and found my experience a piece of cake. Knowledgeable, friendly service person and a loaner was given to me so I could run some errands with no problem. All of my questions were answered and I was back on the road in a timely manner. Only thing I wish it was located closer to the Peterborough area. Thanks TH More

Excellent service I was very impressed by the service. The salesperson, Kelvin was very helpful and patient. His service went beyond providing information about the ca I was very impressed by the service. The salesperson, Kelvin was very helpful and patient. His service went beyond providing information about the car. He also advised on other related matters. The whole process was smooth and efficient. More

Great Experience I had actually never purchased a new car on my own before . I did know what I wanted and Jorge made the whole process easy and enjoyable which I und I had actually never purchased a new car on my own before . I did know what I wanted and Jorge made the whole process easy and enjoyable which I understand from my friends is not the always the norm. Though I had a very long wait for delivery I actually ended up with a 2018 model instead of the 2017 I was expecting. Jorge went over all the features of the vehicle on delivery and I have enjoyed driving this wonderful wagon. Even my dogs have given their approval!!! Thanks again for the great experience . More

Friendly and proffesional I have been a customer since 2006 and dealt with different people at the dealer ship over the years. Same professionalism and friendliness today as be I have been a customer since 2006 and dealt with different people at the dealer ship over the years. Same professionalism and friendliness today as before. I am very happy with the service and we are enjoying the new V90CC immensely. More

Informative and professional dealer network I have used Volvo Metro West (formerly known as Robert Motors) since 2010 and both the sales team and service & parts team have been awesome. They are I have used Volvo Metro West (formerly known as Robert Motors) since 2010 and both the sales team and service & parts team have been awesome. They are proud of the Volvo brand and they take great care in assessing the needs and requirements of the buyers without the pressure of making decisions on the spot or being hassled. They are great at articulating the features of the forthcoming, current and previous models within the Volvo family. More

Experience Kelvin was very helpful arranging a test drive for the day and showing me the vehicle on delivery where he showed me lots of things that are very usef Kelvin was very helpful arranging a test drive for the day and showing me the vehicle on delivery where he showed me lots of things that are very useful More

Audi purchase Great car and service. Would recommend the dealership. Great customer service, easy going staff. Jorge and Amit did a great job! Enjoying my car now Great car and service. Would recommend the dealership. Great customer service, easy going staff. Jorge and Amit did a great job! Enjoying my car now More