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Volvo Cars Unionville
Markham, ON
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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451 Reviews of Volvo Cars Unionville
June 15, 2024
The sales manager there provides excellent service. He is professional and thoughtful, making my experience dealing with him very pleasant. He is professional and thoughtful, making my experience dealing with him very pleasant. More
by Amy
Employees Worked With
Pat Lau, Andy Lam, David Wang, Rachel Lao
June 15, 2024
My experience with the staff at Volvo Unionville has been excellent, from test-driving, finalizing the transactions, vehicle delivery to walk-through, all my questions/concerns were addressed in a prompt and excellent, from test-driving, finalizing the transactions, vehicle delivery to walk-through, all my questions/concerns were addressed in a prompt and professional manner. More
by MT
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
June 14, 2024
Recently purchased a Volvo XC40 from Volvo Cars Unionville, and I couldn't be happier with the entire experience. The service I received from their team was outstanding from start to finish. Th Unionville, and I couldn't be happier with the entire experience. The service I received from their team was outstanding from start to finish. The sales team was incredibly knowledgeable and helpful, ensuring that I found the perfect car to suit my needs. The finance department made the entire process smooth and stress-free, offering clear and concise information every step of the way. The delivery specialist was thorough and patient, making sure I was completely comfortable with my new vehicle before I drove off the lot. Overall, the team at Volvo Cars Unionville went above and beyond to provide exceptional service. Thank you for making this a fantastic car-buying experience! More
by CY Chow
Employees Worked With
Pat Lau, Bosco Ku, David Wang, Aaron Chuang, Rachel Lao
June 12, 2024
Excellent experience buying my new Volvo. Staff at the Volvo Cars Unionville is very friendly, knowledgeable about their cars and accommodating. The sales team - Bosco Ku, David Wang and Ra Staff at the Volvo Cars Unionville is very friendly, knowledgeable about their cars and accommodating. The sales team - Bosco Ku, David Wang and Rachel Lao - was very nice, patient and guided me through the entire process without any pressure. Most importantly they took the time to understand my needs and preferences. What stood out the most was the exceptional customer service. Even after the sale, they have been prompt in addressing any questions I've had and ensuring I'm completely satisfied with my purchase. I highly recommend Volvo Cars Unionville dealership to anyone in the market for a great car. More
by Armen Houry
Employees Worked With
Bosco Ku, David Wang, Rachel Lao
June 07, 2024
The overall experience was good. This is the second car bought within a month. I find Volvo cars to be excellent cars that's why I keep repurchasing them and from this dealership. This is the second car bought within a month. I find Volvo cars to be excellent cars that's why I keep repurchasing them and from this dealership. More
by patrickachee@hotmail.com
Employees Worked With
Pat Lau, Jimmy Shen, Aaron Chuang, Rachel Lao
May 28, 2024
Great experience and service, the staff there gave a clear explanation for the terms and showed their patience to assist every step of the whole progress of a car lease. clear explanation for the terms and showed their patience to assist every step of the whole progress of a car lease. More
by christine0000
Employees Worked With
Andy Lam, David Wang, Rachel Lao
April 30, 2024
Impeccable service all around! From the Reception and Sales to the Finance and Delivery teams, everyone made our experience seamless and easy. It's helpful that Volvo pricing is tr From the Reception and Sales to the Finance and Delivery teams, everyone made our experience seamless and easy. It's helpful that Volvo pricing is transparent. Bosco worked with us to get what we needed for our family. More
by Lisa
Employees Worked With
Bosco Ku
April 21, 2024
My initial 5-star review of Volvo Unionville has been downgraded to a disheartening 1-star rating following a troubling discovery. Despite Volvo's renowned commitment to safety, my recent experience with downgraded to a disheartening 1-star rating following a troubling discovery. Despite Volvo's renowned commitment to safety, my recent experience with this dealership raised significant concerns about their adherence to these standards. Upon purchasing a Certified Pre-Owned (CPO) vehicle from Volvo Unionville, I was shocked to find warped and rusty brake rotors—a critical safety issue that should have been addressed prior to sale. Even more concerning was the dealership's lack of acknowledgement when I contacted them about the problem within 10 days of purchase. Their failure to acknowledge or rectify the issue reflects a concerning disregard for customer safety. As a loyal Volvo customer, it's deeply disappointing to encounter such negligence from a dealership representing a brand synonymous with safety excellence. This experience serves as a stark reminder that not all dealerships uphold Volvo's values and standards. In light of this, I urge potential buyers to exercise caution when considering a purchase from Volvo Unionville. It's essential to thoroughly inspect any vehicle and ensure it meets Volvo's stringent safety criteria before making a commitment. More
by Rahul
Employees Worked With
Jimmy Shen, David Wang
