Volvo Cars Unionville

Excellent customer service Jansan Yang at Volvo of Unionville was very professional, patient, friendly, and gave me a great deal. Jansan made shopping for a vehicle a stress-fr Jansan Yang at Volvo of Unionville was very professional, patient, friendly, and gave me a great deal. Jansan made shopping for a vehicle a stress-free experience; he was very knowledgeable regarding Volvo models, and helped me find one that was best suited for me. I felt comfortable contacting Jansan with any questions. I am very happy with the customer service that I received, and with my new Volvo! More

Excellent Experience Peter Kwok is the salesperson we'd like to recommend to our friends who are interested in a Volvo. His knowledge of all Volvo models as well as compet Peter Kwok is the salesperson we'd like to recommend to our friends who are interested in a Volvo. His knowledge of all Volvo models as well as competing models of other brands is impressive. With wisdom of life, he is understanding and communicative. Taking with Peter Kwok, we gradually figured out what really mattered when choosing a car. After we made the decision, he efficiently found us the model we liked and delivery quickly as we requested. We have been driving the new XC90 for two weeks and everything goes smoothly. We are as satisfied with the car as the friends who recommended Volvo and Peter Kwok. More

Fair & Friendly The customer service is excellent. We really enjoyed dealing with David in sales. We had actually enjoyed our purchase as they made it fun and easy. The customer service is excellent. We really enjoyed dealing with David in sales. We had actually enjoyed our purchase as they made it fun and easy. We were even thanked by the General Manager himself after the deal was done! More

Great customer service a d a fair deal! We recently purchased a preowned Volvo from Peter Kwok at Unionville Volvo. Peter was very professional and went out of his way to ensure that we were We recently purchased a preowned Volvo from Peter Kwok at Unionville Volvo. Peter was very professional and went out of his way to ensure that we were satisfied with our deal. We would definitely return to the dealership for a future purchase. More

Excellent friendly and professional service We've been servicing our Volvo at another store for a few years and had a few bad experiences. We've decided to try Volvo of Unionville and found the We've been servicing our Volvo at another store for a few years and had a few bad experiences. We've decided to try Volvo of Unionville and found their service much friendlier and professional. We were so happy with their service that we've decided to trade in our 2011 Volvo XC60 for new one. Their sales staff were extremely easy to deal with. Thank you guys, excellent job! More

Poor customer service Very disappointed in the clear lack of customer service at this dealership, Please be aware that once you pay for your automobile you mean nothing to Very disappointed in the clear lack of customer service at this dealership, Please be aware that once you pay for your automobile you mean nothing to them. Spend your hard earned money elsewhere. Sad thing is that the automobiles they sell are good just the people skills need to be worked on, when you try to stand up for yourself that's when they cut and run. More

Service and sales I've been going to Unionville volvo for years now and they been nothing but great. Especially Cynthia. Kenny. And the whole team. Keep up the good wo I've been going to Unionville volvo for years now and they been nothing but great. Especially Cynthia. Kenny. And the whole team. Keep up the good work thank you again More

Unethical, Customer Gouging and Poor Attitude I had a good experience leasing my S60 four years ago and it has been a great car. Volvo of Unionville's Customer Service Dept provides good service I had a good experience leasing my S60 four years ago and it has been a great car. Volvo of Unionville's Customer Service Dept provides good service and tries to go the extra mile. But the Sales Dept is another matter. After four years, I bought the lease out because the car has been excellent and the good value of the buyout price. But with no disclosure, they try to charge $600 for paperwork. It's plain and simply a profit grab to take advantage of a customer. They have virtually no costs associated with the buyout so it represents Pure Profit with no customer value...a ripoff. And it isn't disclosed in any way. Unethical and illegal (Ontario Dealer Act). But you have no choice to pay it and in my case I could only do the transaction through them (not my choice) Their response? They did come down $100 when I complained. But $500 plus HST is still way to much. And given the attitude (which included questioning my integrity and that of other Volvo Dealers), it is insulting. They have told me others charge more. Does that make it right? Others charge less (or nothing). No concept of fairness or customer satisfaction. I would not deal with this dealership again. Volvo? Yes. Unionville Volvo? No. Trust is fundamental in a large purchase like a car. Lots of choices out there. You don't have to buy from dealers with these types of practices or attitudes. More

New Volvo Purchase I've purchased several vehicles in my lifetime. The experience at Volvo Unionville was by far the best. Kudos to Bryan D'Sa and his team. I've purchased several vehicles in my lifetime. The experience at Volvo Unionville was by far the best. Kudos to Bryan D'Sa and his team. More

LOWBALLERS bought an s60 after jumping through hurdles. But I'm happy with the car. Manager hung up on me at one point during negotiations. Do your research. bought an s60 after jumping through hurdles. But I'm happy with the car. Manager hung up on me at one point during negotiations. Do your research. More