Volvo Cars Mississauga

Purchasing there was a pleasant experience. Serving there has been a nightmare. 4 times I have been back. 1st time even after making an appointment and indicating I need a ride they had no one Serving there has been a nightmare. 4 times I have been back. 1st time even after making an appointment and indicating I need a ride they had no one to drive me nor a vehicle for me to use. Waiting almost 3 hours for the results of the scan and then told part not in stock. 2nd visit was to have the part installed and again no one to drive me, called an Uber. 3rd visit was scheduled maintenance 1. booked an appointment and told them I would be waiting as I need my car to work. took almost an hour before the car was brought in past its scheduled time. Over all time was almost 3 hours for basically and oil change. 4th visit most recent booked an appointment and stated I needed a ride. Car taken in before appointment and ride was given after only having t wait 25 minutes. 2 hours later the car was ready. Not great but almost acceptable for a scan to find issue that caused check engine light. Told then that the driver was not available to pick me up right now but would get a call when they were. 1 hour and 40 minutes later told the driver was still busy but could get me in over an hour if I wanted to wait. Not my idea of service. Need to find another dealership since I paid for 6 services and an extended warranty. More

I did not have a good experience there at all. I will never service there again. I will never service there again. More

Exceptional Service I was unhappy with the service I received from Volvo of Oakville and started visiting Volvo of Mississauga for my car service. From the start, Carly Carreiro has provided exceptional received from Volvo of Oakville and started visiting Volvo of Mississauga for my car service. From the start, Carly Carreiro has provided exceptional service, is always kind, and attentive, and answers my questions. I always ask to speak with her and she never disappoints, she makes you feel special. I highly recommend speaking to her. More

Terrible Technician Matt Fenney tried cheating me, saying your car has an after market tow hitch installed, that is causing 12 battery charging fault! Seriously ??? i asked them to disconnect it and clear your car has an after market tow hitch installed, that is causing 12 battery charging fault! Seriously ??? i asked them to disconnect it and clear the code to re check and he came up saying its 4 hours job, will cost you $700+ tax. called general manager Liam O'Connor and complained, he goes let me look in to it, and nothing he did so far. Took my car to regular garage and got it fixed.. stay away from these cheats at every cost. not recommended at all. More

Horrible service, purchased a Volvo xc90 and the brakes have given me trouble since the first month of purchase. Tried to get it diagnosed and they have not been able to figure out what the problem is. The have given me trouble since the first month of purchase. Tried to get it diagnosed and they have not been able to figure out what the problem is. They replaced the rotors 3x but that did absolutely nothing and now they are saying that whatever the problem may be it is not covered under warranty and we will have to pay out of our pocket, even though this problem was happening from the beginning. Would not reccomend to purchase a Volvo xc90 due to bad brakes and lack of knowledge at the dealership. More

Terrible Technicians. Every repair my car required had me bringing the car back 2 or 3 more times in order for them to get it right. There seems to be 0 quality control before the vehicle is handed back to t bringing the car back 2 or 3 more times in order for them to get it right. There seems to be 0 quality control before the vehicle is handed back to the customer More

Excellent ServiceFrom booking appointment to service Excellent Service From booking appointment to service Matt provided excellent service, clearing my questions without my asking, on his own. His Commu Excellent Service From booking appointment to service Matt provided excellent service, clearing my questions without my asking, on his own. His Communication was good, excellent. More

Volvo for life Thank you to Steve Done and Raymond Law for making this experience so wonderful. I got a great deal on a fabulous car. Steve answered all my question Thank you to Steve Done and Raymond Law for making this experience so wonderful. I got a great deal on a fabulous car. Steve answered all my questions and helped me to get the most incredible deal. Raymond is a jewel. He is kind and so helpful. He made me feel he had all the time in the world to help me decide what other options I would need or want on my new car to keep it looking new. He has also answered all my e-mails promptly. I felt like I was the first person who has ever bought a car...they all made me feel special. More

Great Service I had a freak incident on my 2011 XC90 where it required a new horn. Both Volvo of Canada and this particular dealership handled it extremely well. I had a freak incident on my 2011 XC90 where it required a new horn. Both Volvo of Canada and this particular dealership handled it extremely well. Very courteous, attentive and prompt service. I had multiple awful experiences at Volvo of Oakville, but the experience here was night and day. I'll be coming back here for routine maintenance and repairs. More