Volkswagen Victoria

WE got the car we wanted We had a great overall experience with Victoria VW. Connected with Matt the sales manager, and he worked with us to come to an agreeable deal. We ha We had a great overall experience with Victoria VW. Connected with Matt the sales manager, and he worked with us to come to an agreeable deal. We had a bit of a glitch when it came to financing, there seemed to be some confusion regarding whether our chosen car qualified for 0% financing, and when it didn't, it seemed almost impossible to find a way to get them the money in a time frame that suited us both.. But it worked out in the end, and we were able to get on the road in a timely manner. More

effecient service Explained satisfactorily my annual service and what the status of my vehicle was. Thorough but not excessive. I wasn't left feeling that I had anyth Explained satisfactorily my annual service and what the status of my vehicle was. Thorough but not excessive. I wasn't left feeling that I had anything done I didn't need or want. More

Absolutely love the car They were great. We did deal with a few different sales people, but it all went seamless in the end. Couldn't be more thankful for the great service They were great. We did deal with a few different sales people, but it all went seamless in the end. Couldn't be more thankful for the great service they provided. More

Service "I was very happy with my experience at VW Victoria, and in particular Michelle Passmore. This is the 5th vehicle I've purchased here, and I've always "I was very happy with my experience at VW Victoria, and in particular Michelle Passmore. This is the 5th vehicle I've purchased here, and I've always received honest and reliable service and advice. She was just going for lunch but took time out of her lunch brake to book us in and got us out in short order. Second to none customer service from Matt and the staff at VW Victoria. Thank you!! " More

You want to deal here! First trip to this dealer for service with my Passat. They got me in on time, out early, washed the car and the whole deal was completely painless. So First trip to this dealer for service with my Passat. They got me in on time, out early, washed the car and the whole deal was completely painless. So to recap, got what I think is a great deal buying the car and now ecstatic about their service Dept......wow, the same thing can’t be said for other dealerships in Victoria that I have dealt with. More

Right car Right price Unable to find the car we wanted locally for the right price we were happy to receive such great service 100+km away and get the car we were after Unable to find the car we wanted locally for the right price we were happy to receive such great service 100+km away and get the car we were after More

2017 Tiguan The staff and management help resolve my problems when I wanted to change my mind and choose a different vehicle the day afterwards Thanks Phillip H The staff and management help resolve my problems when I wanted to change my mind and choose a different vehicle the day afterwards Thanks Phillip Hurst More

Excellent service Great working with Sandi again! Everyone very helpful. Very happy with our new Jetta. Have always had great service from VW in the past. This is our f Great working with Sandi again! Everyone very helpful. Very happy with our new Jetta. Have always had great service from VW in the past. This is our fourth VW More

Purchased a new car Responsive and customer satisfaction appears to be top priority. Spent many hours working towards the purchase of my new Atlas while having my restl Responsive and customer satisfaction appears to be top priority. Spent many hours working towards the purchase of my new Atlas while having my restless/bored kids with me. Everyone at this dealership was patient, polite and accomodating to me and my kids. 5 stars! More

First Major Repair on an Eight-Year Old VW Touareg After just completing a flawless 15,000 km road trip to the US south, the amber warning light showed up on our dashboard. I took the car into Victori After just completing a flawless 15,000 km road trip to the US south, the amber warning light showed up on our dashboard. I took the car into Victoria VW and they advised that the car needed a new thermostat and that there might be other issues. There were--it also turned out that the auxiliary water pump had to be replaced. After a one-day delay, the new part was obtained and installed. The car is ready for many more kilometres! More