Victoria Hyundai

Great overall experience We were very happy with our experience purchasing our Accent at Victoria Hyundai. Carter was super knowledgeable and personable as we felt very comfo We were very happy with our experience purchasing our Accent at Victoria Hyundai. Carter was super knowledgeable and personable as we felt very comfortable throughout the process. Andrew was very professional and kept the mood light with his comical relief. We love our new ride and are care free with our insurance and extended warranty we received the day of our purchase. More

Professional and courteous They understood what we were looking for and how much we wanted to spend, didn't try pressuring us into something we couldn't afford/didn't need They understood what we were looking for and how much we wanted to spend, didn't try pressuring us into something we couldn't afford/didn't need More

Thanks Was very helpful in us making the right decision. Wasn’t pushy like the other dealerships we were looking at which we appreciated and probably the rea Was very helpful in us making the right decision. Wasn’t pushy like the other dealerships we were looking at which we appreciated and probably the reason we kept coming back. Also was very accommodating by letting us use a dealer vehicle till ours arrived. More

Purchase of new vehicle. Very pleased with our experience at Victoria Hyundai. This is our second purchase from this group. Thanks to Lance and Jarod in sales and Bruce in fin Very pleased with our experience at Victoria Hyundai. This is our second purchase from this group. Thanks to Lance and Jarod in sales and Bruce in finance. We especially want to thank Jody Dick (Dealer Principal) for spending extra time with us to ensure we picked the right vehicle for our needs. All staff were professional, knowledgeable and very easy to work with. Terry and Jane MacAskill. More

Expected it to be great at Hyundai and it was. Carter was a big help. Very knowledgeable and on a personal note....I really liked that he was talking with me about my new accent but also as a human Carter was a big help. Very knowledgeable and on a personal note....I really liked that he was talking with me about my new accent but also as a human being.Very nice group of people More

Remarkable service Victoria Hyundai is a group of very helpful and understanding individuals. Josh has really helped me before and after my purchase. I love my Elantra! Victoria Hyundai is a group of very helpful and understanding individuals. Josh has really helped me before and after my purchase. I love my Elantra! More

Awesome Crew Team works great together to make the experience from start to finish super easy. I walked in not knowing too much and I walked out with a new car and Team works great together to make the experience from start to finish super easy. I walked in not knowing too much and I walked out with a new car and knowing everything about it! Josh is super friendly and great to do business with. More

Exellent Very knowledgeable, professtional and personable. Took the time to fully explain everything to me in detail and ensure I found the right car for me. G Very knowledgeable, professtional and personable. Took the time to fully explain everything to me in detail and ensure I found the right car for me. Great customer service and would definitely recommend! More

Wonderful purchase experience Thank you Michael Tatalias! You were extremely pleasant to deal with. I never felt pressured and was comfortable with you throughout the purchase of Thank you Michael Tatalias! You were extremely pleasant to deal with. I never felt pressured and was comfortable with you throughout the purchase of my 2017 Hyundai Santa Fe. You were very knowledgeable. Thank you to the rest of the staff as well, you were all lovely to deal with. I would definitely recommend Michael and Victoria Hyundai! thanks again Norma J More

Careless customer service It has taken me a year to decide not to return to Hyundai Victoria to service my Hyundai Vera Cruz. Some of the customer service agents like Dan are It has taken me a year to decide not to return to Hyundai Victoria to service my Hyundai Vera Cruz. Some of the customer service agents like Dan are very charming, and the pick-u^and drop off of customers while waiting for the car to be serviced are nice, when the agent has remembered you are waiting and doesn't send the driver home leaving you in the lurch. Once I was having problems with my battery losing its charge regularly. Since I was preparing long trip up to the sub-Arctic, I asked Hyundai to check the battery. They glanced at it, said it looked new, and left the matter there. It was not until I was twice stranded in the Grand North that Canadian Tire in Yellowknife actually checked the battery terminals and discovered the battery was defective. When a new tire bought recently at Hyundai suddenly went flat for no apparent reason, Hyundai , without even looking at it, simply told me to buy a new one, despite the fact that the Continental tire apparently had a one year guarantee that Hyundai was too lazy to put into effect. On another occasion, they left off repairs that had been done from the billing sheet. .I will not go back there if I can avoid it. More