Victoria Hyundai

Warranty service I had a warranty issue with the clock and key programming with my 2012 Accent. I spoke with Steve Munro while having a coffee in their waiting room. I I had a warranty issue with the clock and key programming with my 2012 Accent. I spoke with Steve Munro while having a coffee in their waiting room. I thought he was one of the floor salesman, turns out he owns the place. He treated me with respect and was very respectful of all those that happened to walk by whether a customer or staff, alway wanting to know if he could be of some help. He assured me that his staff would make sure all of my problems would be dealt with. The problems were dealt with in a timely manor by the very friendly service department. I had an appointment and they were prepared to deal with me when I arrived even though I was fifteen minutes early. While conversing with a sales person, killing time several times the service department representative came from the service shop to keep me up-to-date with the progress on the repairs. Outstanding customer service. More

Great Job Andrew I came into Hyundai not knowing what I wanted and not having any expectations. "Just something pretty" were the exact words I used when speaking with I came into Hyundai not knowing what I wanted and not having any expectations. "Just something pretty" were the exact words I used when speaking with Andrew. He walked me through everything in detail and made me feel very comfortable with purchasing a car. He listened to me, explained things thoroughly and was very knowledgeable in all areas (and trust me I asked a lot of questions lol). I didn't feel like I was being sold something simply so he could make a buck. I truly felt that he believes in the product he's selling and would stand behind it 100%. It's because of the authentic and genuine approach that Andrew displayed that I felt so comfortable and excited to purchase this lovely beast that I've now named Scarlet. Thank you so much Andrew and Hyundai Team!! Tiana Jensen More

Friendly/Great Service We initially found our 2007 Hyundai Santa Fe online on autotrader.ca and emailed a request to view, we received a very prompt response from Jody Dick We initially found our 2007 Hyundai Santa Fe online on autotrader.ca and emailed a request to view, we received a very prompt response from Jody Dick and met him the next day for a test drive. Jody was great, up front about everything and had a real "no pressure" attitude while showing the car and on the test drive. Bruce Blake was helpful and friendly and informative like Jody. Often car dealers and their employees get a bad rep., but this is/was not our experience at Victoria Hyundai. The whole staff seemed welcoming and friendly. Thanks. More

Great Sales Department and Sales People We went to Victoria Hyundai to look at cars as the van we had was too big for the city of Victoria. We had not looked at Hyundai's previously so were We went to Victoria Hyundai to look at cars as the van we had was too big for the city of Victoria. We had not looked at Hyundai's previously so were curious. Jay Dick came out to meet us just after we arrived. He showed us many of the vehicles on site and then we went into the showroom. All this time Jay was talking and making us feel very comfortable. We have never had that kind of non-pressured sales tactic before. We bought the Hyundai Elantra that day and have enjoyed it very much. Thank you Jay for all your help. More

Service above and beyond this is the 4th car we have purchased from Victoria Hyundai. The have kept us informed whenever they had a sales event and were courteous when we decl this is the 4th car we have purchased from Victoria Hyundai. The have kept us informed whenever they had a sales event and were courteous when we declined their offer to come in when we were not ready to trade yet. This time, their timing was perfect and we drove out with the car we wanted at a better price than what we thought we could get. More

Great sales It was a good team effort for sales for convincing me to upgrade my 2013 Tucson. Andrew was a great salesman and Jeremy was very reasonable for worki It was a good team effort for sales for convincing me to upgrade my 2013 Tucson. Andrew was a great salesman and Jeremy was very reasonable for working on the financial aspect so as with Bruce who was very helpful in closing the deal. A great professional sales group. More

Best customer service! My fiancé and I were ridiculously impressed with the Hyundai team. Andrew was, hands-down, the most patient, positive, funny salesman we met while car My fiancé and I were ridiculously impressed with the Hyundai team. Andrew was, hands-down, the most patient, positive, funny salesman we met while car shopping. He was true to his no-pressure mantra, and we loved working with him for his knowledge and personal touch. When you're sitting in a dealership for hours at a time, it's a definite perk working with such a great conversationalist. Indy, Jared and Cole were equally as welcoming, friendly and fun. After signing the deal, we definitely felt pressured to buy the extended warranty, but as first-time new car buyers, we probably should have been expecting an upsell. All things considered, the team was patient with our decision-making process and receptive to our feedback; they stayed late to accommodate our schedule and were generally awesome. We'd recommend Andrew and the dealership (and the Elantra!) to anyone in the market for a new car. More

Very Pleasant Experience I purchased my first car from this dealership over the last two days, and I was very impressed. Not only did the staff do everything in their power to I purchased my first car from this dealership over the last two days, and I was very impressed. Not only did the staff do everything in their power to get me the best deal I could ask for, but they also made sure I was comfortable while doing it. I truly enjoyed an experience that I thought would have been a stressful one. If you are considering buying a vehicle, new or used, I recommend Victoria Hyundai very highly! More

Had good time buying a SUV ! From start to finish I had a great time at the Victoria Hyundai dealership! Everyone starting with Jody Dick to Cody to Bruce ! Super nice guys. Ever From start to finish I had a great time at the Victoria Hyundai dealership! Everyone starting with Jody Dick to Cody to Bruce ! Super nice guys. Everyone introduced themselves and explained exactly what they were going to do for me on that day. They were also pretty nice to my dog , providing treats so that she would not eat them !! I would highly recommend them, they were happy, curtious, funny and efficient. I will buy another car from them again and will tell my friends about them . Sincerely Kerri Perron More

Service of 2007 Hyundai Tucson & 2011 Hyundai Santa Fe Our service advisor Corey our shuttle driver Cord was outstanding for our service on our (2) vehicles along with Rodney & Sarah. We had a problem wi Our service advisor Corey our shuttle driver Cord was outstanding for our service on our (2) vehicles along with Rodney & Sarah. We had a problem with the clear coat on the hood of the Santa Fe our salesman Andrew along with Rodney & Sarah are making arrangements to have it fixed. Once again our reasons for dealing with Victoria Hyundai show up in the terrific service. More