Victoria Hyundai
Victoria, BC
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Thanks Andrew and Team! We came in to a check out a promotion for a deal on a new vehicle, and quickly realized it was out of our range. We began looking at a 5 year old veh We came in to a check out a promotion for a deal on a new vehicle, and quickly realized it was out of our range. We began looking at a 5 year old vehicle with low kms (they have the best quality used vehicles!) Andrew was nothing less than helpful and understanding and informative as we waffled (yes, waffled) over our decision. It was our first "new" vehicle purchase so we were very unsure. He and Jeremy stayed late to try and find us the best deal, and we ended up bringing the vehicle home for the evening to make a more informed decision. We closed the deal the next day, and even though they made me hit the gong I couldn't be happier with our experience! When it comes time for us to find another vehicle our first instinct will be to contact Andrew, he was honest and very comfortable to work with. Thank you Andrew, and team! More
Excellent Service Jody gave absolutely amazing service! He took the scariness out of buying a new vechile. I would highly recommended him to anyone looking to buy a car Jody gave absolutely amazing service! He took the scariness out of buying a new vechile. I would highly recommended him to anyone looking to buy a car. More
Exceptional Customer Service Andrew and Tristan provided top notch customer service. I particularly appreciate the fact that they both personally helped out bringing back my secon Andrew and Tristan provided top notch customer service. I particularly appreciate the fact that they both personally helped out bringing back my second vehicle home when I was ready to go. Tristan and Andrew were both equally very personable and friendly, taking the time needed to talk about the exact features I was looking for in a car and having an excellent sense for finding the right product for my needs and at my price range. At no point did I feel pressured into buying something I don't need. I am impressed by the fact that all information they provided about the purchased vehicle was accurate, despite the vehicle being of a different make (Toyota Matrix). When it came down to pricing, the negociations were done in an easy, respectful manner and a common ground was quickly reached. Overall, my experience with Andrew and Tristan was positive and I recommend asking for them when going to the Victoria Hyundai dealership. More
Jody Dick car salesman who went above and beyond This is the third new vehicle that I have purchased at this dealership and over the years have purchased about a dozen news cars of different makes. I This is the third new vehicle that I have purchased at this dealership and over the years have purchased about a dozen news cars of different makes. I have never met a salesman like Jody! This guy went overboard to make sure that everything was tended to and also to take those extra steps to make sure the experience of unbelievably pleasant and thorough. He took the extra time to drive out to my house so that my wife could see and drive in the vehicle. He took the time to make sure that he explained everything about the car to me and even after the point of sale met with me and explained things that i had forgotten. On one occasion he was at a meeting and couldn't see when i was at the dealership.When I was leaving he even ran down the street (about a block) to catch me and help with more questions that I had. This guy is exceptional and this dealership has a gem. If he ever decides to leave i would hire him in a second! In closing I have never met a more dedicated salesman; dedicated to ensuring that my experience was exceptional. More
awesome service I met Jody Dick, explained what I was looking for and that I had no credit history and needed a new vehicle. He set me up with what I needed, found me I met Jody Dick, explained what I was looking for and that I had no credit history and needed a new vehicle. He set me up with what I needed, found me the perfect vehicle and then I saw Cole, then met with Jared as Cole was off. Jared explained the financing clearly so that i understood what was happening. Wonderful place, very friendly and I would have no problem recommending friends to go there. One thing that could be done is better customer parking. More
Happy Santa Fe Sport Owners! My husband & I have been looking for an SUV for 6 months. My brother-in-law, a previous customer of Victoria Hyundai, brought us in to have a look at My husband & I have been looking for an SUV for 6 months. My brother-in-law, a previous customer of Victoria Hyundai, brought us in to have a look at the Santa Fe Sport. At that time we were not thinking of purchasing a brand new vehicle. Our brother-in-law introduced us to Andrew Hubbard, the vehicle specialist. Right from the start we were refreshingly happy with the service we received from Andrew. He spent a lot of time with us showing us the features & benefits of the Santa Fe Sport Turbo. Andrew was very knowledgeable & professional at all times. Although my husband & I thought we came to Victoria to purchase a used vehicle from another dealership, we were so impressed with the Santa Fe Sport Turbo without even driving it yet, that we decided to step back & think about our decision. We didn't have time that day to test drive the Santa Fe. I have to say it was refreshing to not be pressured by Andrew or any other staff to make a purchase that day. We told Andrew we were planning a trip back to Victoria in 6 weeks & we would come back then for a test drive. Over the next couple of months Andrew contacted my husband via email to let us know about sales deals & touch base with where we were at on our journey to find a new vehicle. We let Andrew know when we were coming back to Victoria & made a specific trip to seriously consider purchasing. At that time we met Indy Brar. Indy was also friendly, professional & helpful. Of course the test drive went very well.....loved the Santa Fe Sport. We were very happy with the dealer invoice pricing & our trade in. Over all we love our new Santa Fe Sport Turbo! We received excellent service from Andrew Hubbard & Indy Brar at Victoria Hyundai & would recommend them to our friends & family. More
Buying a car ar Victoria Hyundai After 285000km on our Ford Focus my wife and I decided it was time for something new. We liked the Ford but a new Focus was too expensive. My Brother After 285000km on our Ford Focus my wife and I decided it was time for something new. We liked the Ford but a new Focus was too expensive. My Brother had owned a Hyundai Sonata and he spoke highly of it, and we liked the look of the Elantra, its features and its price point. We went to Victoria Hyundai and were met by Tristan who helped us decide if the car was right for us. We liked the car and struck a deal with Indy and did the financials with Jared. I'm writing this review so anyone interested in buying a new vehicle can set up an appointment with these gentlemen instead of just getting lucky like us. In all, it was a pleasant experience start to finish. We were very comfortable throughout the process and felt the guys had our interests at heart and they listened to our choices. We would certainly go back for our next vehicle. More
Total Satisfaction - Veloster Turbo I would highly recommend the Team at Victoria Hyundai. Great pricing, no pressure environment, friendly and helpful staff. Thanks especially to Andr I would highly recommend the Team at Victoria Hyundai. Great pricing, no pressure environment, friendly and helpful staff. Thanks especially to Andrew and Jamie for going above and beyond to ensure my total satisfaction. More
Fantastic Experience - a Great Team! My wife and I purchased a new Hyundai Elantra GT GL from Victoria Hyundai, and we couldn't be more pleased. From my initial interaction with Jamie, t My wife and I purchased a new Hyundai Elantra GT GL from Victoria Hyundai, and we couldn't be more pleased. From my initial interaction with Jamie, to my test-driving with Andrew, to nailing down the financial details with Bruce...everyone was there to help. Jamie's knack of suggesting vehicles and figures that suit your needs is uncanny; a perfect compliment to Andrew's knowledge of all things Hyundai. From the moment I walked in, to the moment Andrew drove our new car home for me (yes, you read that right - found myself suddenly with two vehicles!), I never felt pressured or even like a 'customer' - more like a friend "talkin' cars". ...and they even offered me chocolate cake! :-) More
new car purchase It was a pleasure to deal with Wes and Indy on the purchase of my third car from this dealership. The customer service from these two is second to non It was a pleasure to deal with Wes and Indy on the purchase of my third car from this dealership. The customer service from these two is second to none in my opinion. The entertainment value with their antics as well as the quality of the Hyundai product will keep me coming back. I was in Victoria Hyundai for most of the day deciding what I wanted, and me and my wife left very satisfied with a 2014 Santa Fe. Being a repeat customer, they seemed to know just what I wanted. I would recommend them and the dealership to anyone, and thanks for the laughs too. More