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Victoria Hyundai

Victoria, BC

3.3
719 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 719 reviews

June 13, 2014

Thanks Andrew and Team! We came in to a check out a promotion for a deal on a new vehicle, and quickly realized it was out of our range. We began looking at a 5 year old veh More

by Kichelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Truong, Andrew Hubbard, Bruce Blake
Jun 16, 2014 -

Victoria Hyundai responded

Hi Kichelle, Steve here. Thanks so much for your review. You are part of the great vocal set of customers that have written up here on dealerrater, and because of that we are proud to say that we are currently the #1 rated Hyundai dealer in BC on delaer rater.ca Thanks for helping and congratulations on your new wheels. Thanks, Steve

June 12, 2014

Excellent Service Jody gave absolutely amazing service! He took the scariness out of buying a new vechile. I would highly recommended him to anyone looking to buy a car More

by ryleelirmscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick
Jun 16, 2014 -

Victoria Hyundai responded

Hi ryleelirmscher Steve here, thanks for your kind words. Jody is only scary to the Halibut and Salmon out at Port Renfrew, where he is considered the Master Fisherman. Thanks for your kind words and congrats on your new wheels! Steve

June 12, 2014

Exceptional Customer Service Andrew and Tristan provided top notch customer service. I particularly appreciate the fact that they both personally helped out bringing back my secon More

by Toyota_Matrix_2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Tristan Marshall
Jun 16, 2014 -

Victoria Hyundai responded

Hi Toyota Matrix 2011. Steve here. Thanks so much for your review, you've really made our day. As a car dealer, I recognize that the success of the store lies in its team, and in how they treat the customer, and you are right, we are lucky to have Andrew and Tristan. Congrats on your new wheels, and thanks for writing! Steve

June 08, 2014

Jody Dick car salesman who went above and beyond This is the third new vehicle that I have purchased at this dealership and over the years have purchased about a dozen news cars of different makes. I More

by Davejsinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Jody Dick
Jun 11, 2014 -

Victoria Hyundai responded

Hi Dave, Thanks so much for your kind words. We were chuckling when we read this review, it is so glowing that we were joking with Jody that he paid you for it :) We know the truth though because we watch him work everyday. The service that you describe is not atypical to what he gives to everyone - you can see this in the reviews that he gets here. You are 100% right, a car you can get anywhere, a salesperson that will work hard for you, that you can trust, and who is prepared to go the extra mile like Jody is so important! Thanks for saying so! You made our day and Jody's with this note. Congratulations on your new wheels, and have a great day! - Steve

June 03, 2014

awesome service I met Jody Dick, explained what I was looking for and that I had no credit history and needed a new vehicle. He set me up with what I needed, found me More

by ingrid19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Jared Kubbernus
Jun 11, 2014 -

Victoria Hyundai responded

Hi Ingrid19, Steve here! Thaks so much for your kind words! I agree, our customer parking is horrendous, partly too small and partly we are salways so busy. We are working hard to find a solution, so thaks for your patience (and for your feedback). Congrats on your new wheels, and thanks for your nice note. Congratulations!!!!

June 01, 2014

Happy Santa Fe Sport Owners! My husband & I have been looking for an SUV for 6 months. My brother-in-law, a previous customer of Victoria Hyundai, brought us in to have a look at More

by peterm56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard, Bruce Blake
Jun 11, 2014 -

Victoria Hyundai responded

Hi Peterm56. Steve here, thanks so much for your kind words. We agree! Andrew is great! You've made his (and our) day by recognizing it. Enjoy your new Santa Fe, thanks so much, and congratulations!!!

June 01, 2014

Buying a car ar Victoria Hyundai After 285000km on our Ford Focus my wife and I decided it was time for something new. We liked the Ford but a new Focus was too expensive. My Brother More

by lorbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard, Tristan Marshall, Jared Kubbernus
Jun 11, 2014 -

Victoria Hyundai responded

Hi Lorbert. Steve here, thanks so much for your kind review. Tristan, Indy and Jared (as well as all others here) are really passionate about the business of new cars and service, and that passion shows. We try to live up to our no-pressure reputation, and work hard to make it fun. You made our day with this review, thanks so much and enjoy your new wheels!

May 27, 2014

Total Satisfaction - Veloster Turbo I would highly recommend the Team at Victoria Hyundai. Great pricing, no pressure environment, friendly and helpful staff. Thanks especially to Andr More

by urbanhillbilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Jared Kubbernus
May 28, 2014 -

Victoria Hyundai responded

Hi Urban Hillbilly! Thanks for your kind words, you've made our day. Thanking people for nice reviews has got to be the best job ever! -Steve.

May 27, 2014

Fantastic Experience - a Great Team! My wife and I purchased a new Hyundai Elantra GT GL from Victoria Hyundai, and we couldn't be more pleased. From my initial interaction with Jamie, t More

by Atli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Bruce Blake
May 28, 2014 -

Victoria Hyundai responded

Hi Atli, Steve here. Thanks for your business, and thanks for your kind words. I'm really glad everything worked out - this is the beginning of a great Vic HD and UC relationship :) Enjoy your new GT, and all the best! S.

May 26, 2014

new car purchase It was a pleasure to deal with Wes and Indy on the purchase of my third car from this dealership. The customer service from these two is second to non More

by gordm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar
May 26, 2014 -

Victoria Hyundai responded

Hi Gordm, Steve here! Thanks so much for your kind words! I really liked your comment about "antics to keep things entertaining", as they are certainly that. The guys all work hard to keep things light and positive, and all of us are pretty happy and enthusiastic people to start off with. That's done for a few reasons, firstly, for our benefit, this is a 6-day a week, 12-hour a day sort of gig, and if we arent having fun, then what's the point right? Everyone here is really close, and we all have lots of fun together both in and outside of work. Second, we find that car dealerships can generally be pretty oppresive places, we try to keep it light and no pressure, and our customers are always pretty pleased to find it that way, and find it different from the norm. Thanks for noticing! Did you see our wall of positive thoughts? That's one great example of how we think. Although we feel it would be out of our control to dole out good luck, we think that the wall of positive thoughts chases away any bad luck. When you get a deal done, we get you to bang the gong, which activates the posuitive thoughts and POOF! bad luck gone :) We know its a bit hokey, but heck, we're having fun! Have a great day and thanks for your business. -Steve.

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