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Victoria Hyundai

Victoria, BC

3.3
719 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 719 reviews

July 14, 2014

Excellent We have just purchased our 2nd Santa Fe from Victoria Hyundai. Our 1st gave us 7 years of pleasure. When it became time to upgrade we headed direct More

by Gramma24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Munro, Tristan Marshall
Jul 17, 2014 -

Victoria Hyundai responded

Hi Donna, Steve here! Thanks for your choosing us a second time! I know that you have lots of places to choose from and I am glad that you chose us! Also, thanks for mentioning Tristan specifically, you've made his day as well. Have a great day, thanks for your business, and congratulations on your new wheels!

July 13, 2014

As Usual Good Service Since we purchased the vehicle and it has had it regular servicing, every time we've been treated to quality friendly service. As well service has bee More

by oakbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. Downey, Corey Klontz
Jul 17, 2014 -

Victoria Hyundai responded

Hi OakBay! Thanks for thinking of us and for taking the time to write. We appreciate it, and you've made our day. Thanks!

July 10, 2014

Enjoyable and great The service was fantastic. My wife and I just purchased a 2014 Hyundai Sante Fe and with our sales consultant Rumon Knol, it was a painless and enjoya More

by paulwdosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Bruce Blake
Jul 10, 2014 -

Victoria Hyundai responded

Hi Paul - Steve here. Thanks so much for taking the time to write about the dealership, and specifically about your experieinces with Rumon, Indy and Bruce. You have made all of our day with you kind words. Thanks again!

July 10, 2014

The customer service sold me! I bought my first Hyundai used from a local used car lot, and although I loved the car, it came with problems. It was a rental previously, so had been More

by Jon Belliveau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall
Jul 10, 2014 -

Victoria Hyundai responded

Hi Jon Belliveau Steve Munro here. Thanks for taking the time to write about your experiences here at the dealership, both in the service and sales departments. I am really glad to hear that they were great ones and thank-you for taking the time to put them on paper. We agree Steve and Tristan are dilligent and caring in the way that they approach their day. We are lucky to be on the same team as them. Thanks for choosing us, first for service and second for sales. Its great to have you in the "family". Have a great day!

July 09, 2014

First service out of warranty I wish to thank Corey for his courtesy and thoughtfulness when I was discussing with him an important service of my 5 year old Hyundai Sonata. He car More

by 060HLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Klontz
Jul 11, 2014 -

Victoria Hyundai responded

Hi 060HLA, Steve here. thnaks so much for your kind words. It was great to meet with you, and I hope that you have years of worry free driving with your Sonata. Thanks for being such a great customer! Steve

July 08, 2014

2012 Accent Purchase Considering this was my first purchase from a dealership it was not as intimidating as expected, everyone was very friendly and helpful. I love my new More

by whiteaccent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Sheridan, Jared Kubbernus
Jul 08, 2014 -

Victoria Hyundai responded

Hi White Accent - Steve here. I'm sorry that I cant tell who this is from the title and cant be more personal, however want to thank you both for your kind words and for choosing us as your "friends in the car business". Congratulations on your new wheels and dont hesitate to call right away of any issue. Thanks again!

July 08, 2014

Great Service My husband and I were looking for a safe, reliable vehicle to take down to the states 3-4 times a year and Alden found us a great vehicle for us, we w More

by shig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

Victoria Hyundai responded

Hi Shig - Steve here. Thanks so much for your kind words about Alden. We agree, he is a fine young man. Thnaks for your business and congratulations on your new wheels. Have a great day!

July 07, 2014

Really happy with Wesley's all-round great service I’m driving around with a big smile on my face in the used Hyundai Sante Fe that I just bought from Victoria Hyundai. To my great surprise, I even en More

by christine bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2014 -

Victoria Hyundai responded

Hi Christine - Steve here. Thanks so much for your kind words, we really appreciate them. Youve made all of our day - especially Wes'. I am really glad to hear that he took care of the small issue after delivery quickly and to your satisfaction. There are lots of moving parts in a car deal, PLUS - the car itself! Sometimes there are hiccups! The measure of an organization is how they take care of them when they happen. Thanks for noticing all of the little details, it means alot to us that you took the time to write about them. Thanks for everything. Steve.

July 07, 2014

Relaxed and Friendly Didn't even realize that the dealership would be open on a Sunday but was pleasantly surprised. Rumon was very friendly and informative and not pushy. More

by Leys Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Jul 08, 2014 -

Victoria Hyundai responded

Hi Melissa, Steve here. Thanks so much for your kind words, and also for mentioning Rumon specifically. You have made our, and his day! Working as a car salesperson is a very tough job, the hours are long, and sometimes people can be pre-disposed to believing that you are a certain type of person. Plus - these are commissioned positions, so lots of stress, especially if like Rumon you are raising a family! I really do believe that it takes a special man or woman to do this everyday, do it with a smile, and to do it in a way that puts our guests at ease, and above all - no pressure. I hold our salespeople here in the highest of esteem and I respect them so much because what they do every day is just plain hard. Thanks for noticing a job well done, it goes a really long way with all of us. Thanks again and congratulations on your new wheels!

July 05, 2014

Salesman review Bought my Tuscon from Tristan Marshall at Victoria Hyundai and he was awesome. Extremely friendly, courteous and helpful. Very highly recommend him More

by k9lab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall
Jul 08, 2014 -

Victoria Hyundai responded

Hi K9lab, Steve here - thanks so much for your kind words and specifically for mentioning Tristan. We agree that Tristan = AWESOME! Thanks for also mentioning our "no pressure" atmosphere. We work really hard to keep things fun and low-key. Cheers and thanks for choosing us.

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