Victoria Hyundai
Victoria, BC
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Great and really good experience My sale representant Eric Phendler made my task so much easier to choose my new car. He explained to me in detail and was easy for me to understand th My sale representant Eric Phendler made my task so much easier to choose my new car. He explained to me in detail and was easy for me to understand the choice i had to make. The finance guy was great and had no pressure and stress from them which was easier for me to take a decision. This Hyundai dealer team has an ability to talk and become good friend in few hours. I recommended this dealer to everybody who is looking for a great and economic car. More
Very pleasant way to spend a Sunday afternoon Rumon Knol made our car buying experience truly delightful. He was friendly and welcoming and took the time to ensure that my mother and I were comfor Rumon Knol made our car buying experience truly delightful. He was friendly and welcoming and took the time to ensure that my mother and I were comfortable and well informed about our options prior to the purchase of her 2014 Accent. Rumon has an ability to become a good friend in a few hours, through his interactions. We learned about him while he learned about us. We love the car and greatly enjoyed our experience. More
Third time still happy I've now purchased my third vehicle in ten years with Victoria Hyundai. Can't say enough good things about the friendliness of their service, honesty I've now purchased my third vehicle in ten years with Victoria Hyundai. Can't say enough good things about the friendliness of their service, honesty, and knowledge. The process does take longer than with other dealerships, however so be prepared to set aside more time than you think you'll need. However I've always been thrilled with the quality of my service, the friendliness, the one on one, and the assistance learning all the features of my new car that came with this sale. More
Choose Alden in sales:) I really appreciated the honesty and effort of Alden to help me choose a vehicle. The rest of the process was too much of a game. Prices of warranty c I really appreciated the honesty and effort of Alden to help me choose a vehicle. The rest of the process was too much of a game. Prices of warranty changed depending on who I talked to and even though I had given them a day to pre-approve financing, the deal and monthly amount changed. Overall experience was, just okay... Alden was awesome. More
1st class service Tristan Marshall was friendly , knowledgable and patient with all my questions. He listened to my needs , helping me make decisions that I felt Tristan Marshall was friendly , knowledgable and patient with all my questions. He listened to my needs , helping me make decisions that I felt comfortable with. It was important to him that I was happy. I know that he'll be there for me for any future questions I have of my new Tucson. Without a doubt, I will recommend Tristan to all my friends looking for a new vehicle. thank you Tristan , Inta More
No pressure sales I must say I was impressed with Rumon Knol. He was friendly and treated both my wife and I like a good neighbour. He followed up after our initial vi I must say I was impressed with Rumon Knol. He was friendly and treated both my wife and I like a good neighbour. He followed up after our initial visit but let us build our own thoughts on what was best for us. No pressure, lots of advise when asked, empathetic and what impressed me the most was his willingness to help us, after the sale, to sell our old GM car which is in the shop waiting for recall parts. We owned a Hyundai before it was fashionable and now between my wife's brothers and sisters and mine, there are 9 of them within the family that we know of. Our return to Hyundai makes 10. Need a car? Do yourself a favour and visit Rumon. More
Great service without the pressure Tristan was so helpful in trying to find me the perfect used vehicle. He was friendly and kept in touch without being pushy and listened well to what Tristan was so helpful in trying to find me the perfect used vehicle. He was friendly and kept in touch without being pushy and listened well to what I was looking for with regards to model, budget etc. I would definitely recommend going to buy from Tristan if you are looking for a new or used car. More
Efficient and easy to deal with. Took in my car for some general maintence. Was a smooth and efficient experience. Corey was a delight to go through. Would definitely go back! Took in my car for some general maintence. Was a smooth and efficient experience. Corey was a delight to go through. Would definitely go back! More
A great salesman A few days before Valentines day this year (2014) my husband called me from Victoria Hyundai and said that he was in the process of trading in my Dodg A few days before Valentines day this year (2014) my husband called me from Victoria Hyundai and said that he was in the process of trading in my Dodge Caravan for a 2014 Hyundai Elantra. Yes I was a bit surprised but since we had previously owned 2 Hyundai's before, the thought of purchasing this vehicle was not frightening. I met him at the dealership after work that day and went out for a test drive with Andrew. This would be my car so hubby said "you take it out for a test drive." Well I left the lot with a total stranger and felt as though I had returned with a friend. Andrew is a very friendly man who made me feel at ease. We drove off and talked non stop during the drive. This man obviously knew this car inside out and told me all the great things about it. I immediately felt that I could trust Andrew - although I historically had never put the words 'trust and car salesman' together before. Andrew was genuinely interested in me getting a car that I felt comfortable in and one that we could afford. Well long story short, we bought that car, and I have had it for 6 months now and love it as much today as I did that evening. Andrew suggested I play a joke on my husband and the fellow writing up the financial papers (Bruce) and I pulled it off perfectly. I have never seen 2 mens faces drop in disbelief so quickly when I walked in and told them "No deal". My husband sat down in the chair and Bruce told Andrew that maybe they should leave the office and let my hubby and me talk about it. It was then that I told him it was a joke, that I loved the car and that I was ready to sign the papers. I can still see the looks on their faces ! Andrew instigated it, I carried it out and he and I were high fiving like a couple of old friends. Would I ever buy another car at Victoria Hyundai ? Absolutely ! Would I ever want Andrew Hubbard to be the salesman again - You Betcha ! I just don't know what I would do if, when I got there, I was told that Andrew no longer worked there ... let's hope I never have to find out ! More
Content While away on a 2 month working holiday, I heard that my 2 year old (used) car was dead and got in touch with Jamie. He found me a perfect car for my While away on a 2 month working holiday, I heard that my 2 year old (used) car was dead and got in touch with Jamie. He found me a perfect car for my budget and what I was most interested in, a warrenty. My experience at the dealership with Andrew was great. He's super friendly, honest and genuinely keen to help in any way he can. He continues to accomidate my questions even after I've purchased my 2013 Hyundai accent. Plus I love my car, I know I can rely on it, and it pretty. More