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Victoria Hyundai

Victoria, BC

3.3
719 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 719 reviews

August 21, 2014

Great and really good experience My sale representant Eric Phendler made my task so much easier to choose my new car. He explained to me in detail and was easy for me to understand th More

by Jean1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jared Kubbernus, Bruce Blake, Eric Phendler
Aug 21, 2014 -

Victoria Hyundai responded

Hi Jean - Steve here, thanks so much for your kind words and congratulations on your new wheels! Thanks for mentioning Eric specifically, you have really made his day. Have a great weekend, and see you soon. Steve.

August 18, 2014

Very pleasant way to spend a Sunday afternoon Rumon Knol made our car buying experience truly delightful. He was friendly and welcoming and took the time to ensure that my mother and I were comfor More

by Lynnbastien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar
Aug 18, 2014 -

Victoria Hyundai responded

Hi Lynn - Steve here. Thanks so much for taking the time to write about your experiences here at the store. We appreciate that, and in particular we appreciate that you mentioned Rumon specifically. He is a very dilligent man, and we are proud to be on his team. HAve a great day, thanks for your business and congratulations on your new wheels!!!!!

August 11, 2014

Third time still happy I've now purchased my third vehicle in ten years with Victoria Hyundai. Can't say enough good things about the friendliness of their service, honesty More

by missvixx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Kubbernus, Indy Brar, Jody Dick
Aug 11, 2014 -

Victoria Hyundai responded

Hi MissVixx, Steve here, thanks for your your kind words, and thanks for taking the time to write about them! three cars, that's awesome!! thanks for your loyalty! Yes, you are right, if coming in to complete things in one shot, things can take a few hours. We have much to review and this is a very regulated industry, so we cant short-cut much! We appreciate every minute that you give us! Also, we can come to you, or bring cars to show you at lunch etc, we always try to make it easy and have the maximum respect for your time! Congrats on your newest and latest Hyundai!!!

August 09, 2014

Choose Alden in sales:) I really appreciated the honesty and effort of Alden to help me choose a vehicle. The rest of the process was too much of a game. Prices of warranty c More

by MBarwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2014 -

Victoria Hyundai responded

Hi MBarwick - Steve here. Thanks for taking the time to write about your experience in the store. I am pleased that you had such a great time with Alden, however disheartened to hear about concerns with other areas. Could you please email me your contact information at smunro@victoriahyundai.com - I'd love to hear the whole story. Thanks for your time, and for your business and congratulations on your new wheels!!! Thanks, Steve.

August 08, 2014

1st class service Tristan Marshall was friendly , knowledgable and patient with all my questions. He listened to my needs , helping me make decisions that I felt More

by inti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall, Bruce Blake
Aug 11, 2014 -

Victoria Hyundai responded

Hi Inta - Steve here. Thanks for taking the time to write about your experience with us, and thanks for mentioning Tristan. We agree, he is AWESOME! Congrats on your Tucson and please dont hesitate to call or come visit! Welcome to the family! Steve.

August 07, 2014

No pressure sales I must say I was impressed with Rumon Knol. He was friendly and treated both my wife and I like a good neighbour. He followed up after our initial vi More

by Mpaul1202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2014 -

Victoria Hyundai responded

Hi mPaul1202 Steve here! Thanks for your kind words, and thanks for taking the time to specifically mention Rumon. We agree! and count ourselves lucky to be on his team. Thanks for mentioning our nice no pressure approach, its not just something you hear about on the radio. Thanks for being such a big fan of Hyundai, and enjoy your new wheels!

August 07, 2014

Great service without the pressure Tristan was so helpful in trying to find me the perfect used vehicle. He was friendly and kept in touch without being pushy and listened well to what More

by ah2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Marshall
Aug 07, 2014 -

Victoria Hyundai responded

Hi Ah2014 Steve here. Thanks so much for taking the time to write about your experience with us and thanks also for taking the time to specifically mention Tristan. He is one hard-working and concientous man, you've made his, and our day for mentioning him. Congrats on your new wheels! Steve.

August 07, 2014

Efficient and easy to deal with. Took in my car for some general maintence. Was a smooth and efficient experience. Corey was a delight to go through. Would definitely go back! More

by Tchuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Klontz
Aug 11, 2014 -

Victoria Hyundai responded

Hi Tchuk - Steve here, thanks so much for taking the time to write about your time here, we appreciate your kind words. Also, thanks for mentioning Corey, you've made his day! In your review you note price as 4 star only, so I figured that Id point out that we have a VIP package that saves almost 50% on the regular scheduled oil changes. Many of our happiest customer choose to enrol in this program, please dont hesitate to ask Corey about it the next time that you are in. Also, you can go to our webpage www.victoriahyundai.com for more information on it. Have a great day!

August 06, 2014

A great salesman A few days before Valentines day this year (2014) my husband called me from Victoria Hyundai and said that he was in the process of trading in my Dodg More

by Oma of two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Bruce Blake
Aug 07, 2014 -

Victoria Hyundai responded

Hi Oma of Two - Steve here. Thaks for taking the time to tell the story of your visit here. I really enjoyed reading about it and can picture the look on everyone's face after you dropped that bomb! Funny stuff! Anyway, thanks for everything, we really appreciate your business and we really are pleased to have you guys as part of the family. Have a great day and congratulations on your new Elantra!!!!

August 05, 2014

Content While away on a 2 month working holiday, I heard that my 2 year old (used) car was dead and got in touch with Jamie. He found me a perfect car for my More

by Tessaraehamelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Aug 07, 2014 -

Victoria Hyundai responded

Hi Tessaraehamelin: Steve here. Thanks for taking the time to write about your experience up here on dealer rater. We truly appreciate both this and your business. I know that you have lots of places to choose from and I am thrilled that you chose us. Have a great day and congratulations on your new Accent!

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