Victoria Hyundai

What a wonderful change!! Great Service!! We had a problem with our 2011 Sante Fe that required attention and repair. In spite of mix up in booking the work we showed up for the work to be do We had a problem with our 2011 Sante Fe that required attention and repair. In spite of mix up in booking the work we showed up for the work to be done to their surprise. They were very graceful and accommodating and did the work required in the last hour of the work day. They simply could not have been more accommodating and we are thankful for the prompt service and their handling of the warranty work, paper work, etc. They also explained everything that was happening to my wife as the work and problem diagnosis progressed!! Great Technician too!! Thank!! More

Wow! What a change!!! In 2010, I bought a Genesis coupe. The service was appalling to the point where I sold the car and bought a 2011 Sonata from the Duncan, BC dealership In 2010, I bought a Genesis coupe. The service was appalling to the point where I sold the car and bought a 2011 Sonata from the Duncan, BC dealership. After I sold the Genesis the service department was purged. The only person who was any good was Rick Ellis. He was replaced with Steve Bullock who was a pleasure to deal with. On May 22nd I bought a new Veloster. The salesman, Andrew Hubbard, was excellent. As well all of the other personnel invloved in the sales process were very good at their job. My faith in Victoria Hyundai has been restored. I would recommend it to anyone who wants a new car. More

Very good service Prioritization of service goals with financial aspects kept in mind. Accommodating to needs and schedule. Understanding personnel, knowledgeable of c Prioritization of service goals with financial aspects kept in mind. Accommodating to needs and schedule. Understanding personnel, knowledgeable of car problems and communicate clearly what is wrong with the car so that you don't walk away not understanding. Steve Bullock was very good with cars and described the problem accurately which was very helpful. They were able to attend to the car to suit my schedule and the rest of the mechanics were also friendly. More

Liars and Deal Breakers Had shaken hands with Victoria Hyundai on Friday after making a cash deal on my truck for them to buy it. The price was reasonable to me, and allowed Had shaken hands with Victoria Hyundai on Friday after making a cash deal on my truck for them to buy it. The price was reasonable to me, and allowed them to make some money too. The used sales manager (Luis Nila) mentioned he couldn't sign a cheque until Tuesday with a cosigner, and to come back after work on Tuesday to sign the papers and finish the deal. I get a call while I'm home sick today from the same manager, saying that his boss doesn't want to sign the cheque because he doesn't want the vehicle and that the deal is off. I had already turned down two offers on the weekend because the truck was sold. Now i'm left with the vehicle and have turned down other perspective buyers because I thought I was dealing with an honest dealer. I'm amazed after shaking my hand and making a deal that he would phone back to say the deal is off. Waste of time and energy, won't make the mistake of dealing with them again. More

A Great all around experience! Had a great experience buying my 2010 Genesis coupe here. Dan was awesome and was never pushy. Jared took care of the finance side of things perfectly Had a great experience buying my 2010 Genesis coupe here. Dan was awesome and was never pushy. Jared took care of the finance side of things perfectly. The car is awesome and I will definitely be back again as well as recommending this dealer to family and friends. Thanks again guys! More

I 100% Recommend Victoria Hyundai! Steve from the service shop introduced me to Andrew after receiving news that my old vehicle required a costly repair that might not be worth it for t Steve from the service shop introduced me to Andrew after receiving news that my old vehicle required a costly repair that might not be worth it for the price of the vehicle itself. I was not expecting to have to purchase a new car and the idea of having to go through the process was a very stressful thought. Andrew was very caring and concerned about my needs for a new vehicle, he eased my anxiety and stress and I found him very easy to talk to and I trusted him in helping me find the perfect new car. After explaining my idea of the perfect car, Andrew showed me the 2015 Hyundai Elantra GT and I test drove it. Andrew had really listened to my concerns about vehicles and brought me a car that met every one of my needs. Since I was still shocked about the idea of having to purchase a new vehicle, Andrew ensured me that I did not have to make my decision right away, he actually encouraged me to go home and think about it before making any decisions -- a suggestion I truly appreciated. I was able to take the vehicle overnight since my old vehicle was unsafe to drive. When I came in the next day I knew that I wanted to purchase the car. I was handed off to both Bruce and Jared to deal with the financing of the car and again was treated with the best service. They walked me through the paperwork and answered any and all questions I had. Everyone I dealt with at Victoria Hyundai was very understanding, personable, and I felt very respected and comfortable during the entire process of purchasing my new vehicle. I love my new car and I honestly recommend Victoria Hyundai and every employee that I had the pleasure of dealing with to anyone searching to purchase a new vehicle. More

Great place to buy your first new car!!! My hubby and I initially went in to get our old 2002 Hyundai car to get fixed. But walked out with a new 2014 Elantra instead :) we couldn't be any mo My hubby and I initially went in to get our old 2002 Hyundai car to get fixed. But walked out with a new 2014 Elantra instead :) we couldn't be any more happier. The staff are very warm and welcoming. Andrew (sales person) asked what everything what we were looking for in a car, it felt great that he was looking out for our best interests in a vehicle that would fit for my family. Andrew is such a great, down to earth person we have recommended to friends/family to come to Hyundai and said ask for Andrew. Bruce helped greatly on the financing we couldn't help but smile knowing how he made it so easy and affordable in payments that worked for us. My family and I want to say thank you very much on wonderful service!!! We continue to come back for check ups, and the car washes, and interior/ exterior clean. And still always get that warm welcome. Thank you Hyundai crew!!! Sorry may of missed a few people but forgetting names. More

Great place to purchase a new car! My wife and I were looking to purchase a new SUV and the staff here made our decision much easier. The staff took the time to answer all our question My wife and I were looking to purchase a new SUV and the staff here made our decision much easier. The staff took the time to answer all our questions. The entire crew is very knowledgable and experienced. I would recommend this dealership to my friends and family. More

Awesome service We went into hyndai looking for a 2015 veloster. We met Andrew. He was extremely knowledgable and helpful with out purchase. As a person in sales, We went into hyndai looking for a 2015 veloster. We met Andrew. He was extremely knowledgable and helpful with out purchase. As a person in sales, Andrew was very professional, friendly and listened to what we were looking for. I would recommend Andrew to my friends. More

Very Informed Purchasing a vehicle can sometimes feel overwhelming but my experience with Andrew was second to none. Very informative, helpful, friendly, and above Purchasing a vehicle can sometimes feel overwhelming but my experience with Andrew was second to none. Very informative, helpful, friendly, and above all not pushy. Andrew went above and beyond for me and for that I am grateful. I wouldn't hesitate to recommend him to friends and family. More