Victoria Hyundai

Amazing overall experience! After our vehicle breaking down in the Hyundai dealership and my husband and I being super stressed out, EVERYONE at hyundai Victoria treated us amazi After our vehicle breaking down in the Hyundai dealership and my husband and I being super stressed out, EVERYONE at hyundai Victoria treated us amazing. From the use of a vehicle until we figured out what was wrong with ours to the the process of trading it in and buying our Brand new Tuscon. The atmosphere at the dealership is welcoming and fun. Thank you the long list of people who helped us through the process and worked with in our budget! Have been telling everyone about our amazing experience and our gorgeous 2017 Tucson! More

Terrible!!! I made an appointment to see a vehicle was greeted by Josh; although the vehicle was not available at the location, I was informed that they would be I made an appointment to see a vehicle was greeted by Josh; although the vehicle was not available at the location, I was informed that they would be able to acquire it and we could definitely get something worked out. Initially we took a vehicle for a test drive and I asked several questions about the similar model that I wanted. I had done enough research on the vehicle that I wanted and knew the answers but I wanted to see the type of salesman I was dealing with. The responses were not completely accurate since the model that I wanted did not include the features that I asked for. As we drove back to the dealership, I figured that I would be given time to test the vehicle out on my own; however, Josh was so intent on making a sale that he neglected to provide me, the customer, with time to further test drive the vehicle - I have test driven and purchased enough vehicles to know that you MUST give the customer time alone with a car to get accustomed without a chaperone. THIS was not the case. As we went inside to speak to the "Sales Manager" I questioned them about the price, options and fees associated with the vehicle that they did not have. I knew where the vehicle was located but they kept insisting that there was only "1" in all BC. I have worked in sales myself and I am well aware of these tactics. Additionally, I knew very well where that vehicle was and their listed price along with every detail about their pricing. Funny thing is that they kept tacking on extra charges to those listed to the point that it started becoming ridiculous so I asked for a final quote since I didn't feel that I was ready to make a decision. What I received was an insulting piece of scrap paper that the Sales manager uses as a "Scratch Pad" since I was not willing to sign an "Offer to Purchase" document. My reaction was how can I sign an Offer to Purchase when I have not even seen the vehicle. Anyway, I decided to walk away from this pathetic attempt and I still kept the "Scratch Pad" piece of paper from Tristan in order to remind me to get as far away as possible from one of the worst sales attempts that I have encountered. Hopefully people can deal with more competent salespersons than the ones I encountered. More

Love my hyundai Excellent customer service. Everyone was very accommodating and friendly. Especially Eric the main person we deal with, he is extremely helpful, a pl Excellent customer service. Everyone was very accommodating and friendly. Especially Eric the main person we deal with, he is extremely helpful, a pleasure. On our second Hyundai and loving it. The Tucson is a smooth ride. More

Most fun I've had buying a car Everyone I worked with at Victoria Hyundai was incredible. They made the whole process very easy and explained everything to me from start to finish. Everyone I worked with at Victoria Hyundai was incredible. They made the whole process very easy and explained everything to me from start to finish. More

Great Experience Lance was wonderful! He was knowledgeable, friendly and very cheerful. He helped me enjoy a very big purchase as I was getting a little nervous. Lance was wonderful! He was knowledgeable, friendly and very cheerful. He helped me enjoy a very big purchase as I was getting a little nervous. More

Great service from the Victoria Hyundai sales team! Michael and Cole were both great to work with. They were straightforward, knowledgable, responsive, and good communicators. The pricing was explained, Michael and Cole were both great to work with. They were straightforward, knowledgable, responsive, and good communicators. The pricing was explained, and negotiated to a fair offer on behalf of the dealership. Vehicle options, both new and used, were provided. And test drives were made readily available. Respect was shown to both members of us as a couple. Women's needs in vehicles and sales and service were noted and catered to. We would recommend this dealership, and Michael and Cole as good people to deal with. Thanks for the outstanding service! More

I am ecstatic with my new purchase! Karl was at the ready with answers to every question and so helpful toward the new car I purchased through Hyundai, such a kind and pleasant man to do Karl was at the ready with answers to every question and so helpful toward the new car I purchased through Hyundai, such a kind and pleasant man to do business with in every aspect of the deal. I am pleased with my Hyundai Accent! A big thank you Karl and also thank you Bruce Blake for helping me to get my loan! In my books you are the greatest! Cheers! More

great experiance :) the experiance started with a bit of a issue but the team helped get it back on track and i ended up with a car i truely love :) they were fast/ suppo the experiance started with a bit of a issue but the team helped get it back on track and i ended up with a car i truely love :) they were fast/ supportive and very friendly. i couldnt have asked for a better group of people to help me get into a great car :) thx again. More

Karl is dreamy Karl sold me a beautiful car by flashing his sparkly smile. I saw him as I walked in and all I could think was...You complete me! But seriously, great Karl sold me a beautiful car by flashing his sparkly smile. I saw him as I walked in and all I could think was...You complete me! But seriously, great guy looking out for the customer. Thanks Karl for all of your help and honesty! More

Always Hyundai I have purchased my last 3 cars from Hyundai and have always been extremely happy with the service. Karl was a great help in deciding on our new car. I have purchased my last 3 cars from Hyundai and have always been extremely happy with the service. Karl was a great help in deciding on our new car. More