Victoria Hyundai

Under New Management, a lot of great changes I've been a customer of Victoria Hyundai for at least eight years and they've gone through some highs and lows. I'm pleased to say that they are now a I've been a customer of Victoria Hyundai for at least eight years and they've gone through some highs and lows. I'm pleased to say that they are now at their highest point! All of the employees are warm and friendly, the coffee tastes great, and they are incredibly customer-focused. There's also a really nice family atmosphere going on, which really adds to the warmth. They're also giving food to charity, which is a big thumbs up in my books. Keep it up Victoria :) More

Great experience I hate buying a new car as, to be honest I love my own Suzuki (which is not manufactured any more). I toured around various dealerships and I've got I hate buying a new car as, to be honest I love my own Suzuki (which is not manufactured any more). I toured around various dealerships and I've got to say that Michael was just perfect. I was always in a rush and he never got impatient or went on and on when all I wanted to do was test drive the elantra (which is a nice car). His relaxed and very informed matter were like a breath of fresh air. He was extremely willing to negotiate a price and give me the best deal out. I really wish that I could have bought a Hyundai - just because of Michael - but I went with another one which suited me better in the end. If anyone is interested in buying a new car I would highly recommend going to Hyundai and asking if Michael is around. With all the new models and updates there are, I (or my partner) would go back to Michael. More

Easy and fun! We recently purchased a “used” 2016 Santa Fe from Victoria Hyundai, and we couldn’t be happier! From start to finish, the entire experience was a bree We recently purchased a “used” 2016 Santa Fe from Victoria Hyundai, and we couldn’t be happier! From start to finish, the entire experience was a breeze. Michael was so sweet and warm - he answered all of our questions, and made sure we found the right vehicle for our needs. From him, to Andrew, to Bruce, and everyone we met inbetween, they made it feel like we were part of the family. We spent most of our time laughing and telling jokes, while doing all the paperwork, making it a lot less tedious! We will definitely be back for all of our service needs, and when the time comes to upgrade again, we know where we’ll be headed. More

An awesome experience I recently purchased a Hyundai Elantra from Josh Rockwell at Victoria Hyundai and even though my credit rating wasn’t the best Josh and his team were I recently purchased a Hyundai Elantra from Josh Rockwell at Victoria Hyundai and even though my credit rating wasn’t the best Josh and his team were able to give me a great deal (even better than their original deal on a 2009 Accent, they came back to me 2 days later with an awesome deal on a 2013 Elantra) to help me rebuild my credit and get me into the car I want. I would thoroughly recommend them to anyone and everyone looking to buy a car. Mike Cooper More

Great purchase experience! We had a great experience working with Josh on the purchase of our vehicle. He was very quick to reply to our online queries prior to arriving at the We had a great experience working with Josh on the purchase of our vehicle. He was very quick to reply to our online queries prior to arriving at the dealership to go for a test drive. In person, Josh was very friendly and well mannered, and he was able to answer all of our questions. He was very helpfully and courteous right through the entire process, and we would gladly return to see Josh for a future purchase. Highly recommended! More

Great Sales Service! Tom Cantley was my Sales Rep when I bought my Hyundai Sante Fe in November 2017. He was absolutely fantastic and spent a lot of time with me going ov Tom Cantley was my Sales Rep when I bought my Hyundai Sante Fe in November 2017. He was absolutely fantastic and spent a lot of time with me going over various models and the choices that I had - without ever being pushy (unlike another sales rep at a Jeep dealership that phoned me every day for two weeks to get me to go in for a test drive). I really appreciated Tom's approach - and I purchased my Sante Fe with some extras that I'd discussed with Tom - so I've got exactly the vehicle that I was looking for and I'm thrilled with my purchase! Bruce Blake on the finance side was also great, giving me all the options open to me so that I could make an informed decision on what I wanted to do. More

Excellent Dealership We very much appreciated Michael and Andrew's approach which was low key and adaptive to the way we wanted to negotiate a deal. Brianna too was low k We very much appreciated Michael and Andrew's approach which was low key and adaptive to the way we wanted to negotiate a deal. Brianna too was low key but thorough in her presentation, and in the end everyone was entertaining. Car buying is stressful and we give the team great credit for injecting some fun into the process. But we reserve a special thanks to Michael who was our initial contact and point person. More

Crooks Will mislead you every chance they get. Go elsewhere. Carfax provided by dealership stated $900 in damage from “fender bender” found out when trying Will mislead you every chance they get. Go elsewhere. Carfax provided by dealership stated $900 in damage from “fender bender” found out when trying to trade in that damage was actually $6500. Making the car virtually worthless. Tried to charge me $1800 to fix a broken window that speedy glass charged $400 to repair. Failed to mention upon purchase of said car the frame was bent, resulting in 1 set of new tires and 10 wheel alignments over a span of 3 years. More

Great people, great deal, great service Victoria Hyundai worked with us to schedule appointments, were willing to make a deal, and were friendly, accommodating, helpful, and informative all Victoria Hyundai worked with us to schedule appointments, were willing to make a deal, and were friendly, accommodating, helpful, and informative all the way along. More

Ordered a brand new car and recived a car with 331km on it. I am very disappointment with my recent purchase from Victoria Hyundai. Victoria Hyundai reached out to me and asked if I was interested in trading in I am very disappointment with my recent purchase from Victoria Hyundai. Victoria Hyundai reached out to me and asked if I was interested in trading in my 2016 Santa Fe that I purchased new from Victoria Hyundai in February of 2016. I came down to Victoria Hyundai and sat with the Sales Person and ordered my new 2017 Santa Fe. I put down a substantial deposit in the thousands of dollars to show good faith in my purchase. When the vehicle arrived, it has 331km on the odometer. No “new car” smell, and no feeling of being the first consumer to drive it after ordering it direct. I mentioned to the Sales Person I was very concerned about the high kilometers. The Sales Person stated it is considered a new car until it is registered to an owner, regardless what the odometer indicates. My first Santa Fe had 12km on it. That is what I was expecting. As the vehicle matched what I ordered, aside from the high kilometers, I felt pressured to complete the sale or risk losing my substantial deposit. I sent emails to the Sales Person, the Sales Manager and tried to fill out the Victoria Hyundai survey, which did not work. It seems apparent that once the papers are signed, the Victoria Hyundai Sales Department turns their backs and ignores the customer. As mentioned, I am very unhappy with my recent purchase due to the high kilometers on the odometer. It is basically a used car. This is my second new car purchase from Victoria Hyundai and I will not be returning to Victoria Hyundai, nor will I buy another Hyundai in the future. More