Victoria Hyundai
Victoria, BC
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I had the best experience buying my 2023 Leaf SV plus on the weekend :). Taylor and Mike were both very professional but in a very pleasant way :). I felt at ease from the moment i walked in to the dealer the weekend :). Taylor and Mike were both very professional but in a very pleasant way :). I felt at ease from the moment i walked in to the dealership:) It was not like previous car purchases in my experience. I would highly recommend you visit them or any of their professional sales persons. More
I had an amazing experience yesterday at Victoria Hyundai. The car I had my heart set on was already sold but I had a chance to look at a few vehicles. My biggest concern was that I could get my whee Hyundai. The car I had my heart set on was already sold but I had a chance to look at a few vehicles. My biggest concern was that I could get my wheelchair in without having to take it apart. Colin and Taylor helped me find the perfect car. I never felt pressured and had such a great experience. It was such a smooth process and I was shocked that I was able to get everything done on a long weekend and left with my new vehicle. I definitely recommend Colin and Taylor, they were both amazing and I will definitely be going back for my next car. Neither pressured me and they both were very patient (I’m not a very decisive person and need extra time to think). Colin was even great enough to let me drive the car home to make sure it would fit in my narrow parking lot spots before I signed the paperwork. Best service I have ever had and zero pressure. More
Elliot, Bruce & Mike, Thanks for executing a quick get me in my 2019 Kona deal!! I love my car. You are all amazing and real nice guys. Cheers Nina J & Kandy the Kona lol me in my 2019 Kona deal!! I love my car. You are all amazing and real nice guys. Cheers Nina J & Kandy the Kona lol More
Went in to buy a car, salesman Colin and GM Mike lie to our faces about the car. Refused to provide a copy of service record and knowing sold us a car with a bad engine. 3 months after purchase, it needs a our faces about the car. Refused to provide a copy of service record and knowing sold us a car with a bad engine. 3 months after purchase, it needs another "new" engine and no one wants to even speak to us, let alone attempt to make it right. If you are thinking about shopping there, don't, but at very least search the extensive lists of current recalls and don't forget to check Reddit. More
Asked about a vehicle yesterday, they got back to me today telling me it was available and when I called they said someone put down a deposit, and told me they would send the carfax in the meantime. The today telling me it was available and when I called they said someone put down a deposit, and told me they would send the carfax in the meantime. They did not send the carfax. This whole deposit thing is the most annoying thing and isn't fair especially when the deposit is refundable. Some of us have been searching for vehicles for weeks/ months. More
Elliott Gale was very kind and helpful when we were looking for a used vehicle. He was able to suggest a very nice car within our budget that we are thrilled with looking for a used vehicle. He was able to suggest a very nice car within our budget that we are thrilled with More
Do NOT buy a pre-owned vehicle from Victoria Hyundai. They are by far the worst dealership in the city. I was promised a detailing when I first bought my vehicle from them which I never received - howeve They are by far the worst dealership in the city. I was promised a detailing when I first bought my vehicle from them which I never received - however there were McDonalds French fries smushed in the cup holder and seat! Mmm yummy snack… they also sold me a vehicle with NINE year old tires that were completely weather worn. Even though I was within 3 years of warranty they will not replace them. Overall the sales department is very slimey. When I called to discuss my tire issue they recommended not fixing my tires and buying a whole new car from them. Honestly laughable. I would not recommend them to anyone (especially a woman - they scam women even more). More
Hats off to Victoria Hyundai - Dan Houle, our salesman extraordinaire, Bruce Blake, who took us through the paperwork effortlessly, and Mike for helping us bring our new addition to the family home. The C extraordinaire, Bruce Blake, who took us through the paperwork effortlessly, and Mike for helping us bring our new addition to the family home. The Chevy Spark is perfect! Thank you all. More
Service and Victoria Hyundai are not words that should be used in the same sentence. Twice now we have taken the car in for basic servicing (software update first time; snow tires the second time) and despit used in the same sentence. Twice now we have taken the car in for basic servicing (software update first time; snow tires the second time) and despite being asked to drop the car off at 9:30am, they've been unable to complete the task on time. The second time, as my husband was preparing to go back to the dealership to pick up the car, they called to say that they hadn't had time to get the snow tires on so we had to pick it up the next day. No explanation, no apology. How hard can it be to put snow tires on? Does it seem too much to ask that if the promise is to complete the service in one day, that they actually do that? We have one car only. How do they know that we don't have plans for the next day? Trying the Duncan dealer next. More