Vickar Community Chevrolet

Told suv was safe to go broke down 3 hrs north and said not responsible not responsible More

This was my first time buying from this dealership and my experience with Clyde and Ryan were outstanding. Clyde went above and beyond and gave me time to decide what options I had going forward. experience with Clyde and Ryan were outstanding. Clyde went above and beyond and gave me time to decide what options I had going forward. More

We have just purchased a brand new Equinox and first time from Vicar Chevrolet and the buying experience was more than fantastic. Clyde Bacalla was very understanding of our needs and did not try to tell us from Vicar Chevrolet and the buying experience was more than fantastic. Clyde Bacalla was very understanding of our needs and did not try to tell us what was best for us but listened and every time we had a question if he did not have the answer he told us he will find out the answer from someone who would know in the dealership, which he did and obviously they are very knowledgeable in the dealership as a whole because we always got an answer. He was very professional, understanding, courteous, kind and personable. Then when it came to Nic Sutherland explaining all the functions of the vehicle that was an experience like no other. What a patient man and knowledgeable beyond belief, the man should be a teacher. He walked us through every function of the SUV and believe me he had to go over everything more than once as both me and my wife are not exactly computer savvy, so let me tell you he earned his salary and more that day. Wow! What an experience and what a vehicle we love it and the service we received was more than excellent it was extraordinary. I know if I ever want to have someone explain anything I only hope that they are someone like Nic. Again an individual that was very professional, patient beyond belief, courteous kind and personable very satisfied with our whole experience. Shirley from finance was very helpful and also knowledgeable, patient and understanding, explained everything in great detail but also in layman terms so that it was easy to understand. We were pleasantly surprised as so many people told us watch they don't pressure you into buying too many extras, although she told us of all the extras when we made our decision she respected it and understood our situation. Can't say enough of the great experience we had thank you. Michael and Karen Deley. More

Diligent , courteous, punctual, resourceful, not wasteful, respectful, comfortable space, great people, and great service. Thanks wasteful, respectful, comfortable space, great people, and great service. Thanks More

Friendly, helpful and accommodating in all departments. Answered any questions we had and let us know if we needed anything after the sale they would be there to help. Answered any questions we had and let us know if we needed anything after the sale they would be there to help. More

Everyone there was very helpful from Karlee (salesperson) to Nic (orientation). Made for a very pleasant experience. Thank you to Nic (orientation). Made for a very pleasant experience. Thank you More

I traveled from out of province for a truck, I live several hours from the location so I had to take the salesmen’s word on a lot of things. When I got there it wasn’t what it was cracked up to be. Sti several hours from the location so I had to take the salesmen’s word on a lot of things. When I got there it wasn’t what it was cracked up to be. Still a fine truck. But the sales manager over sold the truck. Lying about several details. I was still very interested in the vehicle without him lying about it. But hey that’s a cars salesman right. The sales person I dealt with was friendly and fairly honest for his experience, no complaints about him. I still feel I got the vehicle at a reasonable price. But I feel like I was lied to by the sales manager. Truck was also very dirty. Had to have it detailed once I got home. Overall. So far I’m Happy with the truck. Not happy with the sales manager More

I would have some trouble recommending the dealership due to the fact of the following reasons, it was not disclosed to me during the negotiations that road hazard service would be a charge of 1900+ dollars, to the fact of the following reasons, it was not disclosed to me during the negotiations that road hazard service would be a charge of 1900+ dollars, due to my carelessness and not reviewing the contract clearly I was charged for that service which most new tires have a road hazard warranty attached to them. Also, I wasn’t given the opportunity to get a quick tour of their service department, which I feel should be part of the process. Also, when poor weather conditions are upon us, I feel that they should have an area for you where it is climate control to do a vehicle inspection prior to purchase. None of those items were presented to me, which I feel should be part of their service regarding the service person I dealt with he was pleasant, but didn’t do full disclosure regarding the tire road hazard cost. More

It was a very pleasing experience dealing with Vickar Chevrolet. Everyone was very helpful. All our questions were answered in a very professional and relaxed atmosphere. Thank you Chevrolet. Everyone was very helpful. All our questions were answered in a very professional and relaxed atmosphere. Thank you More

Sales and finance representatives were very welcoming and professional. They both helped me select a vehicle virtually as i live in ontario! Great experience, professional. They both helped me select a vehicle virtually as i live in ontario! Great experience, More