Vernon Nissan

Regained confidence outstanding customer experience Just have to give a thank you for an amazing customer experience purchasing a Lexus from Vernon Nissan. The sales rep I spoke with, was kind and prof Just have to give a thank you for an amazing customer experience purchasing a Lexus from Vernon Nissan. The sales rep I spoke with, was kind and professional thu out . The entire staff brought about a hometown feel, something u don't get to experience to often in the big city. We saw a vehicle online , inquired about it and since we from out of town , he sent me a detailed video along with the service records of the vehicle . I had never made an offer for a vehicle without inspection , but he assured me, there was no commitment if ur not completely satisfied . We headed out on a 400km trek and as advertised they delivered . Never had such an enjoyable purchase experience as we did with Vernon Nissan . It has restored our faith the car industry because of this Dealership, and would recommend anyone out of town considering buying a car,its worth the drive . Thanks again Vernon Nissan. More

Excellent service Our family have two Nissan vehicles and have received excellent service from Vernon Nissan over the years. I have always appreciated there openness, Our family have two Nissan vehicles and have received excellent service from Vernon Nissan over the years. I have always appreciated there openness, and honesty in dealing with me both in Sales and Service. I don't mind the dealership making a profit from my dealings with them but I do need to feel that I am getting good value when i trade my vehicles, and receive service. so far, I have always received that confidence. They have a new leadership team in place now and so far they have continued to show that continued high level of service. Keep up the good work! More

Poor vehicle and service I bought a used nissan rogue with low km. I have had nothing but issues. Transmission issues right as the warranty ended and the dealership did not re I bought a used nissan rogue with low km. I have had nothing but issues. Transmission issues right as the warranty ended and the dealership did not respond as they promised they would or help. I would definitely not deal with them or nissan again! More

Lack of Integrity Nissan is one of the best cars available on market, Vernon dealership is one of the worst you can ever deal with. My experience with Nissan Vernon sta Nissan is one of the best cars available on market, Vernon dealership is one of the worst you can ever deal with. My experience with Nissan Vernon started 4 years ago due to respect i hold for this brand, service is poor, triple price and employees have no respect to what so called "client". Tried giving some feedback to service department, instead of acknowledging their weakness they asked me to give them a five star rating review for omitting an unfair bill. Of course i paid the bill and here is my review. However, it doesn't end here! More

poor communication For two consecutive years in the spring i have called the dealership and have asked for the service desk. I am told they are busy with customers but a For two consecutive years in the spring i have called the dealership and have asked for the service desk. I am told they are busy with customers but am assured they will call me back. Both times they have not bothered to get back to me! So once again i am going to take my Nissan Titan to Kal Tire for servicing! More

Service Dept What could have been a bad experience and cost the dealership a customer because of miscommunication by the service department had a great ending, tha What could have been a bad experience and cost the dealership a customer because of miscommunication by the service department had a great ending, thanks to the General Manager, Kevan Winship. Thank you Kevan for stepping in and realizing that a faithful 8 years customer was worth more than the cost of that repair. Job well done ! I will continue to have my Murano serviced at your dealership. More

New Frontier After a recent move to Vernon we realized the sedan we were driving would no longer meet our needs. A small truck was required, however most vehicle After a recent move to Vernon we realized the sedan we were driving would no longer meet our needs. A small truck was required, however most vehicle manufacturers no longer produce a small truck that will fit in a newer garage. The Nissan Frontier K/Cab fit the bill. After a test drive and confirming it would fit the garage we got down to business with Megan and Jerrit. We were very happy with the deal, the way we were treated and also with the new truck. We also delt with Dan in parts on many accessories to personalize the vehicle. Dan provided exceptional service and I would recommend him for all Nissan parts & accessories. Overall, we had a very positive experience. Now we will see how their service department rates over the next few months. More

Above and beyond My salesperson Chad, and the rest of the staff at Vernon Nissan who helped me with my car purchase yesterday all went above and beyond to ensure I was My salesperson Chad, and the rest of the staff at Vernon Nissan who helped me with my car purchase yesterday all went above and beyond to ensure I was able to drive away in the car that I wanted. More

great experience Very professional hard working sales team Jerrit Lindgren especially wonderful experience would recommend to anyone. Will definetly go back for all se Very professional hard working sales team Jerrit Lindgren especially wonderful experience would recommend to anyone. Will definetly go back for all service and in the future. More

LOVE my Rogue!!! After sharing what I was looking for in a vehicle, Jerrit knew exactly the vehicle that would suit me best. I have been completely thrilled with my R After sharing what I was looking for in a vehicle, Jerrit knew exactly the vehicle that would suit me best. I have been completely thrilled with my Rogue since the day I drove it off the lot! Follow up service has been exceptional because if I had any questions he was just phone call away with all the answers. I highly recommend Jerrit and the team at Vernon Nissan! More