Velocity Ford
Moose Jaw, SK
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What impressed me the most was our truck had some sensor failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get ho failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get home). I got there a bit early which I think led to a bit of confusion, but they sorted it out and even washed up the truck before sending me on my way. More
The service here was excellent, I booked my truck in about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mil about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mileage and gave me a timeframe to complete. They provided an estimate of the cost, which ended up being accurate and ahead of schedule. Did a full inspection and said what is recommended and what is needed for other items they found. I am meticulous about how clean my vehicles are and they left it just as clean as it was when I dropped off, which was great. I was a provided with a recap of the services completed as well as the inspection and suggested services in the future. More
Easy appointment booking process, performed work as requested and was able to get additional work done in the tight timeline I had given to get the truck back. Good communication line between service d requested and was able to get additional work done in the tight timeline I had given to get the truck back. Good communication line between service dept and I and when I got the truck back, they even washed it. More

















