
Velocity Ford
Moose Jaw, SK
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Lawton and Don 2. 0 were Awesome, best Purchase of a vehicle experience my wife and I have ever had. Highly recommend doing business at velocity ford . 0 were Awesome, best Purchase of a vehicle experience my wife and I have ever had. Highly recommend doing business at velocity ford . More
The service was well done and took less than an hour to complete. They followed my instructions to not rotate the tires as getting my winter tires mounted very soon. complete. They followed my instructions to not rotate the tires as getting my winter tires mounted very soon. More
I am often asked why I always get my Bronco's oil changed at Velocity Ford. Often I glibly reply, "Warranty!" But truly it's because the folks at Velocity have been there for years. They are now friends eve at Velocity Ford. Often I glibly reply, "Warranty!" But truly it's because the folks at Velocity have been there for years. They are now friends even though I only see them when I need something! This makes all the difference. Yes, their service is great, and yes they are efficient. But truly, it's because they are friendly and happy to see those of us who walk through their doors. More
On a very hot day in August, my Lincoln MKX started over-heating on my way from Saskatoon to my parents farm. I was very concerned that I couldn't get there, but when I walked in, Jen at the Service C over-heating on my way from Saskatoon to my parents farm. I was very concerned that I couldn't get there, but when I walked in, Jen at the Service Counter was AMAZING. She took care of handling everything for me with a smile on her face and a calm assurance that everything would be looked after. She even arranged for a rental vehicle for me, so I could continue on my way that same day. She followed up with excellent communication throughout the whole process of getting the vehicle looked at, parts ordered, and when it was done. I have never had better service in my entire 40 plus years of driving. More
What impressed me the most was our truck had some sensor failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get ho failures and they read the codes to ensure we were able to bring it back for an appointment the next week (we had guests with us and needed to get home). I got there a bit early which I think led to a bit of confusion, but they sorted it out and even washed up the truck before sending me on my way. More
The service here was excellent, I booked my truck in about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mil about two weeks in advance. When I arrived for my appointment, they were expecting me, confirmed my information and required service, checked the mileage and gave me a timeframe to complete. They provided an estimate of the cost, which ended up being accurate and ahead of schedule. Did a full inspection and said what is recommended and what is needed for other items they found. I am meticulous about how clean my vehicles are and they left it just as clean as it was when I dropped off, which was great. I was a provided with a recap of the services completed as well as the inspection and suggested services in the future. More