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Vaudreuil Volkswagen
Vaudreuil, QC
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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674 Reviews of Vaudreuil Volkswagen
October 07, 2020
Worst Experience ever!We brought a 2013 Tiguan last May Worst Experience ever! We brought a 2013 Tiguan last May 2019, after that we have spend $8000 in 18 months on repairing. First with the turbo char Worst Experience ever! We brought a 2013 Tiguan last May 2019, after that we have spend $8000 in 18 months on repairing. First with the turbo charge, repair of Oil leaking, car suspension. After brought it back to dealership to get it service (Vaudreuil Volkswagen) in Sep 2020 service employee notify us there oils leaking problem, BUT NOTHING I NEED TO WORRY, IT WONT COST A PROBLEM, YOU DON'T NEED IT TO BE FIX! While we drove back to Toronto, we notice that was MASSIVE oil leaking (about 2 pints leaking on our driveway), it was 3 days after i got it service in Vaudreuil Volkswagen, I didn't have any problem with the leaking before i brought to service, we end up need to brought back to Toronto Volkswagen dealership to get it check, guess what, cost us another 3K to fix! Filed complain to VW dealership and called customer service, gave them all the details said they will investigate the whole situation and will get back to me in 24-48 HOURS, no response for weeks and end up getting terrible customer service said nothing they can do and try to settle with me 200$CAD VW voucher, this is completely absurd and unacceptable. If i knew i end up spending 8k fixing my car, i would definitely getting a better brand. More
by zozozoe
Employees Worked With
NIL
September 30, 2020
Amazing experience! I did have a Golf wagon in 2012 that I bought from Vaudreuil Volkswagen and I decided to buy a car from a different dealership. I was in the market for a car and since I loved the Golf a I bought from Vaudreuil Volkswagen and I decided to buy a car from a different dealership. I was in the market for a car and since I loved the Golf and the service at Vaudreuil Volkswagen I decided to go back to the same dealership to buy the 2020 Golf. I missed Vaudreuil Volkswagen this is why I went back. Vaudreuil Volkswagen has the best service. All the employees are very professional and welcoming. I will also service my Golf at Vaudreuil Volkswagen. More
by Joan
Employees Worked With
Gabrielle Herault, salesperson
September 29, 2020
Fast, efficient, friendly. I would recommend it to Fast, efficient, friendly. I would recommend it to friends, colleague and family. Glad I bought my car here and will chose them again in the futur Fast, efficient, friendly. I would recommend it to friends, colleague and family. Glad I bought my car here and will chose them again in the future More
by Olivemy
Employees Worked With
Stéphane
September 27, 2020
Always obliging, always polite, always efficient. I am servicing my third vehicle with them and I would highly recommend them to anyone. All dealers are NOT alike! servicing my third vehicle with them and I would highly recommend them to anyone. All dealers are NOT alike! More
by Rleonard
Employees Worked With
All in service department
September 27, 2020
Easy communication and fast access to information. Friendly service for the sale of a new e-golf. Very satisfied so far with the process. Very helpful and knowledgeable. Went to VW Sources first and w Friendly service for the sale of a new e-golf. Very satisfied so far with the process. Very helpful and knowledgeable. Went to VW Sources first and was not happy with the sales person there. Beyond thrilled with the service at VW Vaidreuil. More
by MegHood
Employees Worked With
Robin
September 23, 2020
Chantal in the service department is very conslciencious a d caring about the needs of the customer. The technicien for radio problems has the very same wualities and did not spsre the efforts to solve my p a d caring about the needs of the customer. The technicien for radio problems has the very same wualities and did not spsre the efforts to solve my problem. He took the time to demonstrate the reasons for the problem and this was very helpful to help resolve it. Thank you to a great team. More
by mesculier
Employees Worked With
Chantal
September 23, 2020
Je fus très bien servie! Service efficace, ma voiture était toute nettoyée alors que je n’avais pas demandé ce service, ça donne un sourire en récupérant ma voiture et même les jours suivants je la trouv était toute nettoyée alors que je n’avais pas demandé ce service, ça donne un sourire en récupérant ma voiture et même les jours suivants je la trouve encore plus belle! More
by Ma.beliveau
Employees Worked With
Yvonne
September 22, 2020
Volkswagon Vaudreuil service department personnel are very courteous, they give excellent service in a timely manner. The dealership in a great location, accessible from highway 40. very courteous, they give excellent service in a timely manner. The dealership in a great location, accessible from highway 40. More
by lorroz
Employees Worked With
Service rep
September 18, 2020
I was very happy with service o received Friendly and I was very happy with service o received Friendly and efficient people. I was advised on what had to be done and all I can say thank you for your h I was very happy with service o received Friendly and efficient people. I was advised on what had to be done and all I can say thank you for your help More
by Connie
Employees Worked With
Stefan and Chantal excellent
September 16, 2020
Amazing Service. The Staff are very courteous! I recommend this dealership to anyone looking to purchase a new car! The sales rep was very professional and patient - I tried a few cars before settli recommend this dealership to anyone looking to purchase a new car! The sales rep was very professional and patient - I tried a few cars before settling on one. More
by Cathy
Employees Worked With
Various (sales, Finance, Service)
