Vaudreuil Volkswagen

We were travelling, headlights went out! Took the vehicle to the dealership in Gateneau (I think lol) and they did not hesitate to fit us in and get us back on the road within the hour!! Di Took the vehicle to the dealership in Gateneau (I think lol) and they did not hesitate to fit us in and get us back on the road within the hour!! Did I mention they were booked solid and yet still put us ahead of their appointments for that day! We were extremely thankful with being so very far from home and panicked! My hat goes off to the lady who takes care of the public (greeter/scheduler/admin..she calmed us down, had a giggle. She made us feel as though everything would be fine, and it was. The first gentleman to greet me when they opened for the day was a bit on the not so nice side, using the excuse his English was not good. He redirected us. But I couldn’t shake how he looked at us, as though we didn’t belong at a Volkswagen dealership lol. The judgemental type..we had been on the road steady, without sleep for two solid days without sleep/bathing etc lol. It seemed as though he didn’t want to prepare the car (inside/out) because it was dirty and wreaked of cigarette smoke.all I could do was laugh at this point. I guess we were over tired and it showed and this gentleman made us aware of our situation just by his facial expressions alone. All in all I would recommend this dealership to anyone before any other,l. The lady more then made up for his judgemental attitude toward our situation. To her, thank you so much! You deserve a raise and for corporate to recognize you an important asset to their business!! MY APOLOGIES IF I CHOSE THE WRONG FEMALES NAME ON THE LIST OF EMPLOYEES AND THEIR DEPARTMENT😳 More

I brought my car in for my annual service, VW was very efficient in getting the work done and my car returned in great shape and time! Thanks VW Vaudreuil! efficient in getting the work done and my car returned in great shape and time! Thanks VW Vaudreuil! More

Bon accueil et très bon service. Chantal au ce donne énormément pour ses client. Bravo Chantal au ce donne énormément pour ses client. Bravo More

Great customer service! ! The salesperson was very professional. She was very clear of what Service my car was having and how long it would take. ! The salesperson was very professional. She was very clear of what Service my car was having and how long it would take. More

Very quick and efficient. Provided excellent customer service and quickly got the job done in a timely manner. Provided excellent customer service and quickly got the job done in a timely manner. More

I always service my vehicle at this dealership and when I do have concerns they meet my expectations to help find a solution. We know customer service is not always the easiest to deal with and sometimes the do have concerns they meet my expectations to help find a solution. We know customer service is not always the easiest to deal with and sometimes the customers, they listen and come to good resolve for both parties More

Accueil poli, courtoi et professionnel. Excellence du service et de l'approche. Garage propre et accueillant Excellence du service et de l'approche. Garage propre et accueillant More

Fantastic service! !! The team is always very helpful. They even offered me a private office space to work while I wait. Thanks VW Vaudreuil !! The team is always very helpful. They even offered me a private office space to work while I wait. Thanks VW Vaudreuil More

Service department is amazing. They do above and beyond to help their customers. A big thanks to them. They do above and beyond to help their customers. A big thanks to them. More

Accueil plus que chaleureux par une équipe professionnelle et courtoise. Jean-Simon va toujours chercher “l’extra mile” pour répondre aux besoins de ses clients. professionnelle et courtoise. Jean-Simon va toujours chercher “l’extra mile” pour répondre aux besoins de ses clients. More