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Unique Chrysler Dodge Jeep Ram
Burlington, ON
1,633 Reviews
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1,633 Reviews of Unique Chrysler Dodge Jeep Ram
December 27, 2019
Ram 1500 Thanks to Unique Chrysler for the ease of purchasing a new Truck. The staff was very help full and friendly from finding the vehicle I wanted to trad Thanks to Unique Chrysler for the ease of purchasing a new Truck. The staff was very help full and friendly from finding the vehicle I wanted to trading in to the purchase. More
by cchecchia
Employees Worked With
Mike Carobelli, Mio Radenkovic, Frank Caruso
December 24, 2019
Thanks to Unique Chrysler recently bought Grand Cherokee very helpful knowledgeable staff Abir is a great very polite helpful not pushy product advisor she put me in the right vehicle for my needs thanks fo very helpful knowledgeable staff Abir is a great very polite helpful not pushy product advisor she put me in the right vehicle for my needs thanks for the service I will definitely deal here again More
by scott
Employees Worked With
Mio Radenkovic, Abir Rachid
November 27, 2019
service the level of service , honesty and integrity in dealing with paul , abir and sameer of unique chrysler in burlington has been exceptional . they are the level of service , honesty and integrity in dealing with paul , abir and sameer of unique chrysler in burlington has been exceptional . they are truly all professionals in their field , something that is not easily found now days . stop to see them and you will see for yourself . derek sudbury More
by derek
Employees Worked With
Paul Dworzak, Abir Rachid, Sameer Walia
November 26, 2019
Abir is the best!!!!! So helpful, relaxed and welcoming. Makes car buying a breeze. This was the second time I purchased from Abir and I will most definitely go back to her again Makes car buying a breeze. This was the second time I purchased from Abir and I will most definitely go back to her again More
by ashleyhutchings2018
Employees Worked With
Mio Radenkovic, Abir Rachid
November 22, 2019
We were so impressed with our 1st purchase...8 days later we went and done it again. We bought a Jeep Wrangler 2020 Delt with David / Sameer / Mio we went and done it again. We bought a Jeep Wrangler 2020 Delt with David / Sameer / Mio More
by sweller144
Employees Worked With
Mio Radenkovic, David Presta , Sameer Walia
November 22, 2019
Bought a Ram 1500 Warlock 2019.Had a great experience Bought a Ram 1500 Warlock 2019. Had a great experience dealing with David & Sameer.. Thank you both enjoying the new ride ! 😋😁 Reall Bought a Ram 1500 Warlock 2019. Had a great experience dealing with David & Sameer.. Thank you both enjoying the new ride ! 😋😁 Really love my Warlock 😋😳 More
by sweller144
Employees Worked With
David Presta , Sameer Walia
November 20, 2019
I bought my 2019 Jeep Wrangler in July of this year and it’s been four months and my navigation stopped working. It couldn’t locate my location so I brought into unique Chrysler on walkers line and they sa it’s been four months and my navigation stopped working. It couldn’t locate my location so I brought into unique Chrysler on walkers line and they said it’s probably the whole radio so I set up an appointment two weeks from that date. That ended up being yesterday and once I got my vehicle back they said they ordered a new radio and that my radio had crashed during diagnosis which meant I had no access to my screen/music/nav. I left unique chrysler and had the night to sleep on the fact that I wasn’t in a fully functioning car so I planned to come today and talk to them about getting into another vehicle while my car waits for the part. I paid for a $50,000 + vehicle and I thought I deserve to be in a brand new car where everything is working. Before I could even make it out my door to my 6am workout my car was completely dead and screen glitching. The tow company arrived at 6:30 and I got to unique Chrysler by 7am, the manager there explained he was not authorized to give me a rental and told me to reach out to FCA Canada and that they would be the best people to talk to to help me out. I got through on the line and my case managers named was Andrew. Right off the bat I knew this guy didn’t care about my situation, he was ignorant and would cut me off as I spoke reading from a manual it seemed. He then said we could set up a rental and when I gave my phone to the service manager he changed his mind and said because they rebooted my car and got it to run they wouldn’t give me a rental. I started arguing with him because after the amount of money I’ve paid for my Jeep and the headache it has caused me I thought any customer service rep would do whatever’s possible to make the customer happy. I was sadly wrong in this situation. He said he didn’t think it could happen and would run it by his manager. He then said the manager said the same thing and when I asked to talk to the manager I was told that he wasn’t available. The lack of concern for my situation was disgusting and the fact that I couldn’t even talk to someone was disappointing. I left that phone call feeling very defeated and felt like I wasn’t taken seriously at all. I have zero respect for FCA Canada and believe they need to do some serious customer service training. If it wasn’t for the unique Chrysler team at the walkers line location in Ontario I would never purchase anything from FCA again. More
by AMC
Employees Worked With
Steve Patruno, Mio Radenkovic, Leah Camacho-Beamer, Andy Patruno, Amory Ramroop
November 07, 2019
We were well served by Leah, not so thrilled about dealershi Leah Camacho-Beamer was our sales person at Unique Auto. My wife and I have found that Leah was very helpful, not pushy, and always accommodated our n Leah Camacho-Beamer was our sales person at Unique Auto. My wife and I have found that Leah was very helpful, not pushy, and always accommodated our need to look over the vehicle and test drive and compare to other cars. She left us to spend time looking at the car without any pressure to make a quick decision. Leah is very intuitive and was able to answer most of our questions and help us find the right car for us. We did however have a few unresolved issues that I believe really stemmed from the dealership. 1) We believe that when we first saw the car the original car mats were in clear plastic covers and placed under the replacement Weather Tech mats. When we picked up the car and came home we found they were no longer there. We have no proof and no one at the dealership is providing any explanation as to what happened to whatever was in the clear plastic. 2) When we picked up the car we then got the second key fob. When we got home we found out it did not work and that a brand new battery did not fix it. The fob needed to be replaced and we are now left to pursuing this on our own. 3) We purchased, and Unique Auto applied their Mastershield rust inhibitor protection, however when we picked up the car, they would not provide the terms and conditions of the warranty. I had to continue to follow up with them and had to also call FCA twice and other chrysler dealers and eventually FCA agreed that they would mail it to me and get this over with. I don't believe any of these 3 issued are due to Leah. I do think that this is still a decent dealership but I am however disappointed at the dealership's handling of this situation and lack of ownership of the problems. Vince Pellegrino More
by Vince
Employees Worked With
Mio Radenkovic, Leah Camacho-Beamer
October 31, 2019
We were well looked after by sales person Abir and her associates at Burlington Chrysler Dodge Jeep. Not only were they patient with us on the purchase of our new 2019 Dodge Ram 1500, they also worked wi associates at Burlington Chrysler Dodge Jeep. Not only were they patient with us on the purchase of our new 2019 Dodge Ram 1500, they also worked with us to help us find exactly what we wanted and needed. We we’re so happy with the first purchase that we ended up doing a second deal on a 2019 Jeep Wrangler Unlimited. Great team, great people, and great deals. Thanks Unique! More
by Happy Camper
Employees Worked With
Paul Dworzak, Steve Patruno, Mio Radenkovic, Abir Rachid, Nadine Lomedico
October 30, 2019
Purchase of accessible van Abir was very helpful when purchasing the van. Mio Radenkovic helped arrange for a Chrysler rebate for part of the installation of the wheelchair ramp Abir was very helpful when purchasing the van. Mio Radenkovic helped arrange for a Chrysler rebate for part of the installation of the wheelchair ramp. Love the van! More
by accessible van
Employees Worked With
Mio Radenkovic, Abir Rachid
