Unique Chrysler Dodge Jeep Ram
Burlington, ON
Filter Reviews by Keyword
By Type
1,633 Reviews of Unique Chrysler Dodge Jeep Ram
Chrysler Helena made my time at the shop pleasant. Did not stay for long but looked after my needs. Eased the process for all parties involved. Helena made my time at the shop pleasant. Did not stay for long but looked after my needs. Eased the process for all parties involved. More
New Ram Eco Diesel Had a great ride home to New Brunswick after picking up my Dodge Ram from Aaron McCauley at Unique Chrysler! Thank you for the good service Aaron. We Had a great ride home to New Brunswick after picking up my Dodge Ram from Aaron McCauley at Unique Chrysler! Thank you for the good service Aaron. We highly recommend Aaron and the team at Unique. Look forward to doing business in the future. Thanks, Larry Grant Woodstock, New Brunswick More
Car Number Six "There's no way in xxxx I'm buying a car today!" was what I came out with the Saturday morning Derek approached me on the lot to introduce himself. My "There's no way in xxxx I'm buying a car today!" was what I came out with the Saturday morning Derek approached me on the lot to introduce himself. My husband and I had spent the last four years in our 2014 Wrangler and Cherokee and was at the dealership for an oil change. After Derek showed us a Dodge Ram 1500 we were interested with the discounts that were being offered in August. We returned to the dealership on the civic holiday to test drive the Ram and didn't like it at all. Derek didn't resort to 'pressure tactics' at all and his only goal was to find us a vehicle that we would love. He literally marched us around the lot showing us EVERYTHING while I walked around saying, "NOPE! NOPE! NOPE!" A 2019 Hydra Blue Pearl Jeep Cherokee Trailhawk caught my eye. We took a look, but I wasn't totally jazzed about the car. We walked that day with no difficulty or pressure from Derek. I found myself still thinking about the car. Derek emailed me the next morning and let me know he was there if we wanted to revisit the Trailhawk. We bought the car the next day. I'm kinda of a jerk to deal with so he had his work cut out for him! Derek has broken away from sales stereotypes and does things his own way. I would recommend him to ANYONE in the market for a car. We caught up with Paul Dworzak who we dealt with in the past. He's always amazing and full of knowledge and great after market options for your new purchase. This was the first time we dealt with Joe for the finance side of it. Joe was also no pressure with extended warranty options and was laid back, knowledgeable and friendly. Buy your next Chrysler at Unique. Six cars later, that's who I'm buying my next car from. More
Quick to offer deals but horrible to fix issues Not a dealer i would recommend nor trust with any service issues. They would rather upsell you on a new vehicle then to help with known dodge issues l Not a dealer i would recommend nor trust with any service issues. They would rather upsell you on a new vehicle then to help with known dodge issues like the rebel air ride failure or navigation units freezing constantly and losing full control of your settings like ac and defrost. I was told with my navigation freezing that i would have to wait until dodge had a fix for it which could be months. Its time dodge and their dealerships are held accountable especially for newer vehicles under warranty. It shouldnt be customers filing complaints and having to wait it out for solutions from their third party agreements on software products. More
Excellent customer service....worth the trip! This dealership, although far from where i live, did not disappoint. Leah and Mio were super helpful and friendly, no pressure, and found me exactly w This dealership, although far from where i live, did not disappoint. Leah and Mio were super helpful and friendly, no pressure, and found me exactly what i wanted. the process was seamless and the service was very personable. Their responsiveness was always fast whenever i had any follow up questions. It was worth the drive to this dealership for me because of the excellent customer service! More
awsome service Both Mike and Leah go above and beyond to help found the right vehicle for their customers, I have purchased 7 vehicles from Unique Chrysler, 4 of th Both Mike and Leah go above and beyond to help found the right vehicle for their customers, I have purchased 7 vehicles from Unique Chrysler, 4 of those were with Leah and she is a pleasure to deal with. No hard selling, she explains your options and lets you decide the next move. It is a very friendly atmosphere in this dealership. Mike always comes over and says hello. Overall a low pressure, casual experience. More
Family van Our experience with David was excellent. He was friendly, knowledgeable and we felt no pressure from him. We have a price we were comfortable working Our experience with David was excellent. He was friendly, knowledgeable and we felt no pressure from him. We have a price we were comfortable working with and he did his best to make that work for us. After choosing the right vehicle for us, we then sat down with Walid..he was very friendly as well, but unfortunately that’s where we felt the pressure to spend more, which we did not want to do. We weren’t happy with that part of the transaction. It was hard to say no (not in a good way). My husband does not like to be put in those situations and I actually had to stop him from walking away from buying the van. More
Excellent Service!! My husband and I purchased 2019 Jeep Cherokee Trailhawk...We were more than happy with the experience we had dealing with Mike Carobelli, Derek Conn a My husband and I purchased 2019 Jeep Cherokee Trailhawk...We were more than happy with the experience we had dealing with Mike Carobelli, Derek Conn and Paul Dworzak. They went above and beyond to satisfy our purchase.. Thank you to you all for a great experience.. More
New truck purchase Just purchased a new Ram pickup from Unique Chrysler and was fortunate enough to meet Abir Rachid. She was very helpful in finding me the perfect vehi Just purchased a new Ram pickup from Unique Chrysler and was fortunate enough to meet Abir Rachid. She was very helpful in finding me the perfect vehicle. She certainly knows her stuff and doesn't pressure the sale. I definitely would buy from her again and recommend her to anyone looking for a new vehicle. Special thanks to Nicole Bench, Paul and Joe for helping with the deal. Can't forget Boo Boo either. Lol. Thanks again Abir. More
Service After, trying 4 different times to try and get service here, and to no avail! We will now be taking our business and 4 vehicles, to Fairview! We thoug After, trying 4 different times to try and get service here, and to no avail! We will now be taking our business and 4 vehicles, to Fairview! We thought that maybe stephanie was having a bad day, but after the 4th time of being super nasty, we went even call there let alone pay for any service they MIGHT have!!! She shouldNOT be around any customer!! Then we went to speak to a manger...oh, come back!? NO THANKS!!!! I can't even tap any star for even a one rating!! Super disappointed!! More