Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,633 Reviews of Unique Chrysler Dodge Jeep Ram
I have had multiple dealings with Mr Mike Carobelli when it involves our needs with vehicles. Routinely our concerns for automotive needs are addressed with great care and genuine concern. Father of 2, our it involves our needs with vehicles. Routinely our concerns for automotive needs are addressed with great care and genuine concern. Father of 2, our needs changed and each visit - they were discussed and focal upon each visit. Courteous and promptly each visit was met with Mike, even if dealings with other clients - the "hello" was made. There is a great trust with Mike and when you walk out thinking there might be a second guess to what you originally looked for and what you walked away with, his experience picks up on it and comfortably pulls you aside to clarify those doubts. On this latest occasion, Mike shared my experience of vehicle need with Dave Netherton. A comfortable and professional dealing was completed and with equal care we were able to drive away a vehicle that suited my needs. Customer service was welcomed with hand shakes, eye contact and genuine concern with phone calls, all in the need of servicing me. It was a great pleasure and satisfaction leaving Unique Chrysler. Upon closing, Mike Pierce is a gentleman who clarified and thoroughly detailed my purchase with clarity and concern. Any questions were addressed on the spot. The transistion of starting with Mike C and ending with Mike P went smooth,clear and with great appreciation to attending my vehicle needs. More
The staff were very professional, extremely knowledgeable, and highly committed to customer service. They made us feel at home too. Thank you for every thing. knowledgeable, and highly committed to customer service. They made us feel at home too. Thank you for every thing. More
Great overall experience. Michael Verrissimo and Mio Radenkovic were good to deal with and very attentive. Very disappointed with the Theft etching. Feel it is nothing but a "cash grab". Radenkovic were good to deal with and very attentive. Very disappointed with the Theft etching. Feel it is nothing but a "cash grab". More
We had a wonderful experience purchasing our 2014 Grand Cherokee from Unique Chrysler. Mio, Dave and Cam were incredibly friendly, professional, knowledgeable and easy to do business with. We would defin Cherokee from Unique Chrysler. Mio, Dave and Cam were incredibly friendly, professional, knowledgeable and easy to do business with. We would definitely recommend Unique to our family and friends. More
All salespeople were very friendly and did their best to accommodate me even though they were quite busy. They suggested I take the vehicle out a second time because I was undecided at first. Price presen accommodate me even though they were quite busy. They suggested I take the vehicle out a second time because I was undecided at first. Price presented was quite reasonable and when I expressed concerns about lower price was suggested to me by salesmen, those quotes were honoured without question which I really appreciated. Car was detailed and ready for me to pick up at the arranged time. I would recommend this dealership. More
we were very pleased with our experience at Unique. Very professional service and we are extremely happy with our new Dodge Challenger. thank you so much Leah, Steve and the rest of the team. professional service and we are extremely happy with our new Dodge Challenger. thank you so much Leah, Steve and the rest of the team. More
Have dealt with Unique for many years, always been happy with the sales personnel and the deals we've made. Got a great deal on my new RAM pickup and an excellent deal on a used truck cap (thanks to John M with the sales personnel and the deals we've made. Got a great deal on my new RAM pickup and an excellent deal on a used truck cap (thanks to John Maunder in Parts). Mike Carobelli and Dave Netherton provided excellent help in finding me the vehicle to fit my needs. John in the Parts department is the best go-to guy if you need parts/accessories or have a question regarding new or rebuilt parts for your vehicle. Mike Pearce made certain to point out all the after-sales options available to me as well as the specifics of my deal. Thanks Cam for the espresso and additional support! Will certainly continue to deal with Unique on an on-going basis. More
Sam made this experience the best. He was very knowledgable about the vehicles and answered my questions and concerns in a very professional manner. I called to make an inquiry about a used Dodge knowledgable about the vehicles and answered my questions and concerns in a very professional manner. I called to make an inquiry about a used Dodge Van that was advertised on the website and once I met with Sam and we discussed the two options, new and used I decided to go with New since my intentions were to keep the vehicle. My overall experience with Sam, Mio and Mike was great and look forward to seeing them in the future. More
In 2004 I purchased a Jeep Grand Cherokee (Limited Ed) from Unique. I was more than satisfied both with the sales personnel back then, and with the vehicle to date. I love my Jeep, and I had a great pur from Unique. I was more than satisfied both with the sales personnel back then, and with the vehicle to date. I love my Jeep, and I had a great purchasing experience 9 years ago. So in March 2013, I when I realized that I needed a larger vehicle for trailer towing, I returned to Unique. I wanted to look at the new 2013 Jeep Grand Cherokee with the 5.7L Hemi. Dave worked hard to convince me that I should get a Ram 1500 Bighorn. I did not want a "truck". I wanted a Jeep. He was knowledgeable on all the products and specifications and when he was not certain, he found the info quickly on his laptop. We test drove both vehicles. He spent time selling me on a truck. In the end he sold me on the Ram Bighorn 1500. I have been driving it for about 4 weeks now, and have come to the realization that Dave steered me in the right direction (no pun intended). Sometimes the customer is wrong, and it takes a "unique" type of sales individual and organization to convince the customer without turning him away. He was right, and I am ecstatic about my new Bighorn and grateful for the advise I got from everyone there - and in particular from Dave. The best part was that he got me the vehicle I needed at my price, and saved me money over the vehicle I wanted. I'll be back. Hopefully it won't be too soon, but when I need a new vehicle for my wife or kids, Unique Chrysler will be my first stop. More
This is the second experience we have had with MikeCarobelli in purchasing a vehicle. Two years ago my wife needed a car immediately and Mike was the first person we thought of, because of his pr MikeCarobelli in purchasing a vehicle. Two years ago my wife needed a car immediately and Mike was the first person we thought of, because of his professional reputation in the city. Immediately he attended to our needs and was able to have a car for my wife within 48 hours. This week after searching for a new vehicle for work,Mike and Sam at Unique came through for us. He reassured and found me a reliable truck that could stand the demands of my job. He and Sam thoroughly explained all the steps involved in purchasing and treated me like family. We live in the Hamilton area and have never received comparable customer service. I highly recommend Mike and Sam as professional sales associates who truly care about their clients. We will be lifelong clients due to the incredible attention and care of these two individuals. Sincerely, The Valeri Family More