Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,633 Reviews of Unique Chrysler Dodge Jeep Ram
My experience with Unique and the staff was as easy as it can get. For someone who hasn't bought a car in 16 years the process was quick and painless. Approval for financing completed within a hour and picku can get. For someone who hasn't bought a car in 16 years the process was quick and painless. Approval for financing completed within a hour and pickup of my Challenger in less than 24 hours made the effort minimal on my part. The staff were courteous and informative as compared to pushy and commission orientated. I would recommend the staff and dealership in a heartbeat. More
Purchased a new Overland, they found almost exact vehicle and options we wanted in short time frame at a good price. In addition gave us a good trade-in value for our Acura MDX. We have not yet experienced t and options we wanted in short time frame at a good price. In addition gave us a good trade-in value for our Acura MDX. We have not yet experienced the service department although we did receive our roof racks on time. More
Mike Vermissio is terrific! He went over and above showing us all of the features of the Jeep we were interested in. Our decision to purchase was made easy and enjoyable! Mike V, Camillo, Mike C and showing us all of the features of the Jeep we were interested in. Our decision to purchase was made easy and enjoyable! Mike V, Camillo, Mike C and Mio R worked with us to finish off the deal and ensured our experience was great. They should be commended for their attention to detail and the lengths that they will go to to make us feel like our business is appreciated. We have recommended your team already to family and friends and it's only been two weeks! More
Had a roller coaster ride of an experience purchasing my Jeep Wrangler with negotiations, another family wanting the car i was purchasing to almost loosing the sale, but at the end had the most amazing staf Jeep Wrangler with negotiations, another family wanting the car i was purchasing to almost loosing the sale, but at the end had the most amazing staff - thank you to Mil and David for helping me get an amazing deal and give me an amazing memory. Both amazing workers and very hard working. Aimed to please and did not disappoint. Cant wait to buy another Jeep so i can work with them again!!!! Glad i got to have Mil help me out. More
Loved working with Anthony. He was very accommodating and was amazing dealing with our crazy toddler and baby. He got his job done quickly and effienciently. Anthony was great and would buy from him an and was amazing dealing with our crazy toddler and baby. He got his job done quickly and effienciently. Anthony was great and would buy from him anytime. So glad we got him as there were a few of the typical " sales" type hovering. The process could have been improved as I had to see a finance manager. And had to wait quite a long time luckily I had a very cooperative baby that day. In short Anthony rocks ...the dealerships process needs improvement. More
I built my car on line with everything I wanted, and I built my car on line with everything I wanted, and Unique Chrysler came up as one of two dealers that matched my car, but my main reason for choosi I built my car on line with everything I wanted, and Unique Chrysler came up as one of two dealers that matched my car, but my main reason for choosing Unique Chrysler was how close to my place of employment is. I was greeted by sale rep Leah Camacho who was able to show me the car, she was quite knowledgeable about quite few of the features such as the u-connect, which was one thing I was trying to distinguish and couldn't quite understands the different types offered while I was building the car on line.....Also it was a pleasure working with Brenda Ciraolo who was able to work out the best financial deal for me More
as of the first visit to Unique Chrysler i dealt with Paul Dworzak,[sales rep]great person to deal with ,had made 2 or 3 visits before buying this car[2012 chrysler 300],had dealt with Paul each time.He Paul Dworzak,[sales rep]great person to deal with ,had made 2 or 3 visits before buying this car[2012 chrysler 300],had dealt with Paul each time.He sold us a great car [thanks Paul]Also dealt with sales manager Dan Donnelly ,another easy to deal with Unique employee.We started the business end of the deal with Brenda Ciraolo [who had to leave for her vacation]also easy to deal with.We finished the business part off with Mio Radenkovic ,he explained all dealings to the fullest ,and made it easy to understand.[helped a great deal]We had purchased a car a few years pryer to this purchase #2 from unique and we will be returning again.Over all, the experience at Unique Chrysler was enjoyable and staff were very professional .I would recommend this dealership to all in the market where to buy a vehicle. Arlene & Tony Mac Leod PS:she loves this car. More
Gone into this dealership looking to purchase a van. Sales Rep Leah was great. To make a very long story short, and without going into a long winded personal reasonings, it wasn't even 4 business hours Sales Rep Leah was great. To make a very long story short, and without going into a long winded personal reasonings, it wasn't even 4 business hours after signing the documents, I went back in to speak to Cam and Steve to have this deal canceled. Cam remained calm and professional but refused to cancel to the deal. Steve on the other hand was extremely rude and obviously does not know what customer service or customer care is. WE are talking about 4 Business Hours - we decided we did not want the van. We were willing to purchase something else at this dealership, but could not believe the way I was treated, I would never recommend this dealership to anyone! After speaking to another local Dodge dealership and OMVIC, they both said the same thing: that the deal can definitely be canceled especially with such a short period of time but it was the 'managers' discretion. The other dealership even said people change their minds all the time, its a big purchase, and can be done. After also speaking with a friend who is a manager, works at Nissan, said it could be canceled, and knowing the details of how Steve and Cam treated me, and their choice of words, he was absolutely disgusted! It seemed to me Cam was Steve's puppet, Steve obviously had a chip on his shoulder and did not want this deal canceled. And therefore, we were forced to take the van, with a bitter taste from these two individuals, along with the most disappointing experience of making such a purchase when it should have been an exciting experience to get NEW vehicle! More
Mio was super friendly and helpful. He explained everything very clearly so we understood our contract. Sam was awesome, great with kids and super friendly everything very clearly so we understood our contract. Sam was awesome, great with kids and super friendly More
I Gave Unique Chrysler the highest possible rating because the service was great and every sales person i had dealt with was always friendly and always had a Glass half full not empty perspective outl because the service was great and every sales person i had dealt with was always friendly and always had a Glass half full not empty perspective outlook. Although problems did arise the Unique Chrysler staff managed to solve them and left us as an extremely happy and pleased customer. More