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Unique Chrysler Dodge Jeep Ram

Burlington, ON

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1,635 Reviews

915 Walkers Line

Burlington, ON

L7N 3V8

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1,635 Reviews of Unique Chrysler Dodge Jeep Ram

November 28, 2013

Worst experience I have ever had at a car dealership. I took my 2008 Sebring into the service department to get a safety inspection done to transfer the ownership into my name. I took it on my lunch hour b More

by codylynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony DiCiccio
Nov 29, 2013 -

Unique Chrysler Dodge Jeep Ram responded

codylynch, I apologize for your overall experience. As you know, we are an OMVIC-regulated and reputable dealership and would not charge anything unnecessarily. We set our prices according to market value. However I am concerned at the 'under-deliver' portion of you review. Our staff are trained to 'treat everyone like family'. And I see that we have not achieved that here. Can you elaborate further on what occurred so that we may be able to avoid this in the future? Thank you... Ivan Sandoval, Internet Marketing Manager

Nov 29, 2013 -

Unique Chrysler Dodge Jeep Ram responded

Just spoke to the General Manager and we're willing to give you a $400 Service Credit at the dealership if you're willing to call us and provide feedback as to what occurred. Thank You, Ivan 289.795.5940

Dec 06, 2013 -

codylynch responded

Hey Ivan, Thanks for the offer but I am not interested.

November 28, 2013

The service department is always helpful and friendly to deal with! The are accommodating and fit me in without an appointment and get the work done quickly! More

by lmacdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Taylor, Tony DiCiccio
November 28, 2013

I came to the dealership just to look at the cars that Unique Chrysler had in stock, and within a few minutes, Mike V. had me test driving a vehicle they had in stock. I was interested in the vehicle but More

by mtenbrinke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 27, 2013

When our 02 Durango had a leaking head gasket we decided to trade. We worked with Mike and Camillo and came up with a deal on a Caravan Crew Plus, it was a great vehicle but after a month we missed our Dura More

by Durango42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Ciraolo
November 27, 2013

Had the pleasure to purchase a vehicle from Mike Verissimo at Unique Chrysler . The level of professionalism was exceptional,we never felt stressed or pressure ,the business manager was also excelle More

by onemorehill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 26, 2013

I had a check engine light come on in my Pontiac Vibe, once diagnosed at a GM dealer I was unhappy with the cost and looked for a second opinion. I have dealt with Unique Chrysler in the past so contacted More

by klychak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave MacLean, Rob MacCallum
November 26, 2013

I have purchased 4 cars from Unique Chrysler and while I have primarily worked with Camillo Comparone, I have also had interactions with many of the staff members there,including sales staff, admin as well More

by fernando1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 24, 2013

Our experience at Unique Chrysler was great. Ryan was very knowledgeable and answered all of our questions. When we picked up our vehicle, he gave us the best new vehicle tour we have ever had. He show More

by dtilleyis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Ciraolo
Nov 25, 2013 -

Unique Chrysler Dodge Jeep Ram responded

Thank you for the review! You are always welcome back at Unique Chrysler and Ryan wasn't lying when he said you can contact him at any time! We treat everyone here like family! Enjoy the jeep! Jasleen Saini Car Nation Canada Internet Marketing Department

November 21, 2013

My son was looking for a new vehicle and was treated very well by all the staff, particularly Mr. Galvez who was most helpful in finding him the right vehicle. Mr. Radenkovic was extremely patient and profe More

by tsoares
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mio Radenkovic
November 20, 2013

We purchased a Ram from Anthony at Unique in September, and told him we'd be back for a Jeep. We did just that. Anthony was his same friendly, experienced, professional-yet-relaxed self, and we had another More

by ejennc87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pearce, Mio Radenkovic
Nov 21, 2013 -

Unique Chrysler Dodge Jeep Ram responded

A Jeep and a Ram! That is so great to hear! We hope you enjoy them both! We may have a high-volume Sales and Financing team but we work by the motto "We Treat You Like Family" and that's why we remember all of our customers! Enjoy your two new vehicles, we look forward to your next visit! Jasleen Saini Social Media Strategist Internet Marketing Department Car Nation Canada

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