Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
Worst experience I have ever had at a car dealership. I took my 2008 Sebring into the service department to get a safety inspection done to transfer the ownership into my name. I took it on my lunch hour b took my 2008 Sebring into the service department to get a safety inspection done to transfer the ownership into my name. I took it on my lunch hour because I work 7-4 everyday and have an hour for lunch and they confirmed it would only take 45 minutes. 2 hours later they tried to say it will cost me $1100 plus the $125 for the safety. Anywhere else a safety is $60 and this year alone I have spent $3000 on wheel bearings, rotors, tires and break pads. I decided to go and get another safety done and spend the extra $60 to see what happens because that was a lot of money. I went and got another quote and it will only cost me $334 + $60 for the inspection. Not sure what this place is thinking or how this is justified but I will never go here again. WARNING to everyone they overcharge and under deliver. More
The service department is always helpful and friendly to deal with! The are accommodating and fit me in without an appointment and get the work done quickly! deal with! The are accommodating and fit me in without an appointment and get the work done quickly! More
I came to the dealership just to look at the cars that Unique Chrysler had in stock, and within a few minutes, Mike V. had me test driving a vehicle they had in stock. I was interested in the vehicle but Unique Chrysler had in stock, and within a few minutes, Mike V. had me test driving a vehicle they had in stock. I was interested in the vehicle but indicated I wanted something slightly different and I was given information on the Dodge Avenger. At this time I was introduced to Mil R. who went over the finances with me. Everything made sense for me to go with the new 2014 after they went over the details with me. As Mil continued to work out the details over the next couple days with the financing, the deal just looked better each time They had a very casual approach which really worked for me, cause I was not pressured in any way to make decisions on the spot. The entire atmosphere of the dealership was excellent. Every step of the way was clearly communicated to me and there are no regrets on this purchase whatsoever. They will see me back in a couple years for my next car Keep up the good work Mike, Mil and others at Unique Chrysler More
When our 02 Durango had a leaking head gasket we decided to trade. We worked with Mike and Camillo and came up with a deal on a Caravan Crew Plus, it was a great vehicle but after a month we missed our Dura to trade. We worked with Mike and Camillo and came up with a deal on a Caravan Crew Plus, it was a great vehicle but after a month we missed our Durango so we went back and worked with Mike and Camillo again trading the Caravan in on a Durango Citadel. Of course this was sort of complicated but Camillo and Mike helped us through it. Special thanks to Brenda for getting us through the paperwork on the two transactions and following everything up. Also thanks to Sam who did the delivery of the Durango to help Mike out. We also have to mention Anthony as he was always a friendly smiling face during the time we spent at Unique. We are happily on the road again enjoying the Durango experience and hoping it lasts as long as our first one. Looking forward to dealing with Unique Chrysler with our future service and maintenance. More
Had the pleasure to purchase a vehicle from Mike Verissimo at Unique Chrysler . The level of professionalism was exceptional,we never felt stressed or pressure ,the business manager was also excelle Verissimo at Unique Chrysler . The level of professionalism was exceptional,we never felt stressed or pressure ,the business manager was also excellent to deal with and well as the finance manager. I would highly recommend Unique when purchasing your next vehicle. Overall an A+++ experience and we are now the happy owners of a 2014 DODGE RAM ! Thanks to everyone at Unique, James and Terri Stote (Mississauga) More
I had a check engine light come on in my Pontiac Vibe, once diagnosed at a GM dealer I was unhappy with the cost and looked for a second opinion. I have dealt with Unique Chrysler in the past so contacted once diagnosed at a GM dealer I was unhappy with the cost and looked for a second opinion. I have dealt with Unique Chrysler in the past so contacted the parts/service department to get some quotes. I was extremely happy to be told that the issue that was causing my engine light to come on (moisture in the charcoal canister) could be a simple fix. I was told that on occasion if the gas tank is overfilled it may leak fluid into the canister causing the light to come on, I was advised to not fill the gas tank to full to allow the canister to dry out and the problem should resolve. If the light was to remain on, then a new canister may need to be installed, but to try the first option first. I did so, and the problem was fixed! I was extremely happy with the advise I was given and it saved me time and money which is especially important this time of year! I will ALWAYS be sure to deal with Unique Chrysler's parts and service departments for any future issues, even though I own a Pontiac! More
I have purchased 4 cars from Unique Chrysler and while I have primarily worked with Camillo Comparone, I have also had interactions with many of the staff members there,including sales staff, admin as well have primarily worked with Camillo Comparone, I have also had interactions with many of the staff members there,including sales staff, admin as well as finance and service staff. I can say without reservation, that this dealership and its people are the most knowledgeable, friendly, committed and passionate individuals than any other dealership that I have dealt with. This is the main reason why I return over and over again to Unique. Most dealerships will offer a great buying experience, but the true test of a dealership is in the after sales service and commitment. This is where Unique distinguishes itself. After you drive away, you can feel comforted that what ever issue you may have will be resolved in a timely fashion and to your satisfaction - I have called or texted Camillo (yes - they will give you their cell phone numbers) on weekends and late evenings and he always responds. You will not find a better dealership or people in the automobile industry. More
Our experience at Unique Chrysler was great. Ryan was very knowledgeable and answered all of our questions. When we picked up our vehicle, he gave us the best new vehicle tour we have ever had. He show very knowledgeable and answered all of our questions. When we picked up our vehicle, he gave us the best new vehicle tour we have ever had. He showed us how to change to 4 wheel drive, explained how to change from one top to the other and even synced our phones for us. He was very friendly and obviously enjoyed his own Jeep. He told us many times that we were welcome to call him if we had any questions in the future. Brenda managed our financing and she was also very friendly and knowledgeable. She offered all the extras and explained everything thoroughly. She was always in a good mood and seemed to love her job. Overall, our experience was the best sales/customer service experience we have ever had when purchasing a vehicle. We would definitely recommend Unique Chrysler. More
My son was looking for a new vehicle and was treated very well by all the staff, particularly Mr. Galvez who was most helpful in finding him the right vehicle. Mr. Radenkovic was extremely patient and profe well by all the staff, particularly Mr. Galvez who was most helpful in finding him the right vehicle. Mr. Radenkovic was extremely patient and professional in assisting us with the financing process and thoroughly explaining the options available to us. Although we are not Burlington residents I would certainly return here for our future needs. Great team and exceptional customer experience! More
We purchased a Ram from Anthony at Unique in September, and told him we'd be back for a Jeep. We did just that. Anthony was his same friendly, experienced, professional-yet-relaxed self, and we had another and told him we'd be back for a Jeep. We did just that. Anthony was his same friendly, experienced, professional-yet-relaxed self, and we had another amazing experience. We would buy from (and recommend to others) Anthony again in a heartbeat. Mio completed our financing for us and was an absolute pleasure to deal with. He was courteous and professional and we definitely felt comfortable with him. What we really enjoyed was when Michael (who did the financing on our Ram) dropped in to sit and chat with us for a few minutes, even though he wasn't a part of our particular transaction. It's very nice to be remembered by such a high-volume sales and financing team, and that certainly wasn't lost on us. All in all another wonderful experience at Unique Chrysler! Oh and we're also LOVING the Jeep! Thanks Anthony!!! More







