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Unique Chrysler Dodge Jeep Ram

Burlington, ON

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1,635 Reviews

915 Walkers Line

Burlington, ON

L7N 3V8

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1,635 Reviews of Unique Chrysler Dodge Jeep Ram

July 04, 2019

new longhorn I have bought and sold many cars . Deanna and Nadine were pure professionals and made this purchase so easy and everything was as promised. Great deal More

by happyram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Mai, Nadine Lomedico
Jul 05, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi happyram! We appreciate your customer feedback and thank you for choosing Unique Chrysler! We are pleased to hear that you had a great experience with Nadine and Deanna! We hope you have a great weekend!

June 27, 2019

Great Experience Super friendly and attentive staff! They answered all my questions easily and were able to explain everything very clearly so there were no misunderst More

by Soares.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Sollazzo , Nadine Lomedico
Jun 27, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi there Soares.1, Thank you for your review of Unique Chrysler! We are pleased you had you had a great experience with the team! We hope to see you again soon!

June 18, 2019

2019 ram We purchased our 2019 ram from Leah. She was wonderful. Super friendly and outgoing! I would recommend to all my friends to go and see her at unique C More

by Brandonjeysman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mio Radenkovic, Leah Camacho-Beamer
Jun 18, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi Landyns Blue Truck "2019 ram "! We appreciate you providing us feedback on your recent experience with us, and thank you for choosing Unique Chrysler! We are pleased to hear that you had a great experience purchasing your 2019 RAM with Leah! We hope you have a great week!

June 13, 2019

Great experience Angela was so helpful, she explained everything so patiently for us., that we could pick the car which was the best choice for us. Everybody so friend More

by Nasim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mio Radenkovic, Angela Sollazzo
Jun 13, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi Nasim, Thank you for your 5 star review of Unique Chrysler! We are happy to hear that you had a great experience with Angela, Mio and the rest of the team. We hope you enjoy your new ride!

June 13, 2019

Amazing My exsperience with this dealership was amazing. We spoke with Abir and came in to meet and right away walked away feeling like this was the best deal More

by Tiffany wardle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mio Radenkovic, Abir Rachid
Jun 13, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi there Tiffany, Thank you for taking to time to share your experience of Unique Chrysler! We are pleased that you had a great experience with Abir, Mio and the rest of our team. Enjoy your new ride!

June 04, 2019

Great service from Leah and Joe First off I would like to say that the service experience overall was amazing. This was my 2nd new truck purchased from this dealer and I have used More

by Mimicoboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Frieri, Leah Camacho-Beamer
Jun 04, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi there Mimicoboi ! We appreciate your customer feedback on your recent experience with us! And thank you for choosing Unique Chrysler! We are pleased to hear that you had a great experience with our team Leah, and Joe,! Enjoy your new ride. Take Care!!

May 30, 2019

Great experience with Unique Chrysler After a car accident I was left carless and had to buy a new car. I went into unique chrysler and had a list of cars that I gave to Angela to test dr More

by Liz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Camacho-Beamer, Angela Sollazzo , Amory Ramroop
May 31, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hi there Liz123! We appreciate your customer feedback on your recent experience with us! And thank you for choosing Unique Chrysler! We are pleased to hear that you had a great experience with our team Leah, Angela, and Amory! We hope you have a great weekend enjoying your SUV! Take Care!!

May 28, 2019

Poor Customer Service and attitude. Be careful of the charges added on by this dealership. My service before the winter I was told you could not get the lug nuts off my tires and I was g More

by AJPM555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark.
May 29, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hello Adrian Manickam. We apologize you didn't have a perfect experience at our Dealership. We would like to learn more about the specifics of what happened, so we can resolve any issues, and start to work at earning back your business! Kindly send us more details about your experience at I reviews@carnationcanada.com. Please quote reference # U-191 Look forward to hearing from you soon. Best Regards - Car Nation Canada

May 29, 2019 -

AJPM555 responded

My service before the winter I was told you could not get the lug nuts off my tires and I was going to be charged 1 hour labour plus new lug nuts. So we took our car to Canadian Tire who took off the tires with no problem. However to be on the safe side I bought new lug nuts for all the tires because I trusted your mechanics opinion. Then after one winter I brought the van in to have the all season tires which were on rims, to be put back on. They charged me $72 for bad lug nuts which had to be replaced. They said they tried calling me however I wrote the cell number for my wife wrong so they could not get a hold of us. Even though we purchased the van from you and have been coming to you for all our services and our info is on file. I realize my mistake however they could have tried a number on file before going ahead with the work which was not approved. I realize this is not a huge expense. However what was more disturbing is that when my wife spoke to Mark his resolution was to take the old lug nuts out of the garbage and replace them which he said would not be safe. Great customer service attitude. I have two Toyota vehicles and at that dealership they will never do work without authorization. They know I am a teacher and they wait until I am done teaching to call them back and approve changing an air filter. We bring our cars to dealerships to get that higher level service knowing we will pay more than your run of the mill mechanic. To be given alternatives like what Mark told my wife is what I would expect from a third rate mechanic shop, not a dealership which values its customers. Add to that the fact that lug nuts even those bought at Canadian Tire should last more than one winter. Also the fact that your professional mechanics could not take off lug nuts that Canadian Tire mechanics took off does not look good for you and diminishes my faith and trust in the expertise of your mechanics. By the way Canadian Tire did not charge me extra to take off the lug nuts. You were going to charge me at least an hour of labour. All that said what was most disappointing was the complete lack of respectful customer service.

May 20, 2019

Knowledgeable, courteous & friendly James has been great to deal with each time we have brought our 2014 GC Overland Eco-Diesel in for service. He was also great steering us through anot More

by robertmunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James English
May 21, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hello robertmunton, At Unique Chrysler customer satisfaction is highly valued and prioritized. We are so glad to hear about your positive experience with James regarding his service. We look forward to serving you again! Best Regards from the Unique Chrysler team.

May 17, 2019

New car purchase Everyone was great from the second we stepped in the door. Mike insisted we had the best service and made sure we got everything we were looking for. More

by GalFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carobelli, Angela Sollazzo
May 21, 2019 -

Unique Chrysler Dodge Jeep Ram responded

Hello GalFam, The Unique Chrysler team would like to congratulate you on the purchase of your new vehicle. At Unique Chrysler customer satisfaction is highly valued and prioritized. We are so glad to hear about your positive experience with Mike and Angela. We look forward to serving you again and we hope you enjoy your new ride. Best Regards from the Unique Chrysler Family!

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