
Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
Beware of Dishonest Pricing - Mandatory dealer add-ons not reflected in online list prices. I had reached out to Unique Chrysler to purchase a pre-owned Porsche listed on their website. When I inquired ab not reflected in online list prices. I had reached out to Unique Chrysler to purchase a pre-owned Porsche listed on their website. When I inquired about the vehicle over the phone, I was quoted a monthly payment by Leah, my sales rep (who, to her credit, was extremely pleasant throughout the entire deal) but was never informed that there was a dealer extra included in that price. However, once arriving at the dealership to go over numbers, I was informed that there was an additional $1200+tax charge ($1350 total) for a TAG system installation by Mio, the Finance Manager, that was not previously disclosed. The dealership was firm that this add-on would remain, claiming that this is what they had paid Porsche to have it installed and would be losing money if they did not charge it to me. However, I had previously looked at an identical vehicle at a Porsche dealership a few days before, which unfortunately sold before I could purchase it, who had quoted me $800+tax for the TAG installation (and happily removed it upon request) - so I am not quite sure where the dealership had gotten this upcharge from. We had negotiated through the sale, and I ended up with my final offer being exactly the online list price of the vehicle, but without the upcharge/installation of the TAG system, and they would not budge. For a dealership that prides themselves on "Transparent" pricing, I was not pleased with the dishonest pricing tactics used. If the TAG system is a mandatory upcharge, why not include that into the list pricing of the vehicle on their website for true Transparent pricing? Before leaving this review, I had called and asked to speak to a Sales Manager, but did not have my call returned either. I would advise others to be wary that the prices listed online are not the final price (before tax/licensing) of the vehicle - and to ask for a breakdown of pricing before proceeding. More
Just bought my 4th Ram from Unique Chrysler Jeep Ram. Leah was my sales rep. She was professional, well educated on the features of my purchase, helpful and a joy to deal with. David the finance mana Leah was my sales rep. She was professional, well educated on the features of my purchase, helpful and a joy to deal with. David the finance manager was very informative and efficient and again was a real pleasure to deal with. And finally Josh the manager helped finalize my purchase by making the deal work for me. Everyone was very kind and made my purchase a super positive experience. I highly recommend this dealership for all your vehicle needs. They will see me for my next purchase! Really happy with my new 2025 Ram RHO. More
Have bought three jeeps from this dealer. Hands down the best Abir is a saint! Always works for you to get the best deal. Would never go anywhere else. Hands down the best Abir is a saint! Always works for you to get the best deal. Would never go anywhere else. More
Absolutely loved dealing with this dealership. Purchased my Durango RT, Orange pack with Abir, she was very professional and very knowledgeable. She guided me throughout the process. Also a big th Purchased my Durango RT, Orange pack with Abir, she was very professional and very knowledgeable. She guided me throughout the process. Also a big thanks to David Presta from Finance for doing a wonderful job 👏 😀 They have definitely earned my business for the future. Thank you so much. More
service has always been excellent desk staff very courteous and auto techs very well trained I feel very safe that any service is completed properly courteous and auto techs very well trained I feel very safe that any service is completed properly More
Unique Chrysler is by far the best dealership I've ever purchased from. Their sales staff are kind, friendly, and always go out of their way for us. We've purchased multiple vehicles, and will forever go b purchased from. Their sales staff are kind, friendly, and always go out of their way for us. We've purchased multiple vehicles, and will forever go back. Their service and parts departments are highly knowledgeable, efficient, and always pleasant to work with. I know my family and I are always in good hands with Unique. More