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Turpin Kia - Service Centre

Carleton Place, ON

5.0
95 Reviews

95 Reviews of Turpin Kia - Service Centre

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April 03, 2011

Great people and great service. Highly recommended. The staff are friendy and well informed. Service work is done well, on time and there are no surprises. The shuttle service is a bonus as is free winter More

by Paul Finnegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fraser
March 31, 2011

I have dealt with this dealer for many years and, in particular, Mr. Frank Fraser who has always been very helpful, courteous and honest in his dealings with me on the service of my vehicle. Although m More

by edjer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fraser, Jason Daley, Paul Lortie
March 19, 2011

Problems with an elusive clanking noise was said to be repaired, Only to come back 1 hour later. I brought the car back and several hours later was fixes at no additional charge. Turpin is continently More

by starwars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serge Vanasse
March 18, 2011

Integrity,honesty and commited to Total Customer Satisfaction shown by all those employees who looked after my concerns was beyond "the norm" I would recommend this dealership to anyone for a positi More

by pje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Drouin,Frank Frazer.Bob(shuttle driver)
March 01, 2011

Paul was prompt in calling me first thing in the morning to review work to be done on the vehicle. He then followed up severral times during the day on status and to inform me of options regarding repairs More

by scmorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul at Lapierre service centre
March 01, 2011

Every time I visit Turpin the guys are super. - The Every time I visit Turpin the guys are super. - The work on my car is finished when they say it will be finished. - They call me to authorize ex More

by JLScott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember
February 19, 2011

I have been taking my Saturns and Saabs to Turpin ever since I bought them there, starting back in 2003. Turpin used to be a GM dealership. In my humble opinion, GM chose to eliminate the wrong GM deale More

by don.b.bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
February 17, 2011

I have dealt with Turpin for a number of years & this is the second car I have brought there for service. I have found them to be pleasant, professional, honest & very knowledgeable. I brought my last More

by santafe50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fraser
February 11, 2011

Always honest, good service, polite, friendly. Explain exactly what needs doing and give an accurate price for the job, Rarely does the work exceed the estimated cost. Car is returned freshly wash washed More

by Jaxis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Fraser
February 10, 2011

My service today was exceptional...From Frank Fraser, who handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a wa More

by Amnon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
frank fraser & mark larose
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