
Turpin Kia
Carleton Place, ON
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 737 reviews
I have dealt with Turpin for a number of years & this is the second car I have brought there for service. I have found them to be pleasant, professional, honest & very knowledgeable. I brought my last is the second car I have brought there for service. I have found them to be pleasant, professional, honest & very knowledgeable. I brought my last car to them after it had been damaged by another mechanic who spent a month looking for (& never finding) a fault. They found it first time & fixed it properly - never had any problems after that. Consequently I not only continued to bring them the old car but brought my new car to them as well. I have every confidence in their ability & their honesty. Will continue to return there. More
Always honest, good service, polite, friendly. Explain exactly what needs doing and give an accurate price for the job, Rarely does the work exceed the estimated cost. Car is returned freshly wash washed exactly what needs doing and give an accurate price for the job, Rarely does the work exceed the estimated cost. Car is returned freshly wash washed and looking good, and I have never had a complaint about the work done. Excellent service dealership. More
My service today was exceptional...From Frank Fraser, who handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a wa handled my booking, to Mark Larose who did the maintenance, all in all - a very smooth and easy process. They were both extremely helpful.It was a warm and welcoming experience. Furthermore, I had need of the Shuttle bus as I had a dentist appointment; and, that too was fantastic. Not only did Bob (the shuttle bus driver) take me to my appointment - but, also picked me up. To sum up, you have a very pleased customer today. More
The staff were helpful and courteous. I pre-negotiated the price with the sales staff and what was discussed online was the price I paid. There were a few minor issues, but for the most part, this has bee the price with the sales staff and what was discussed online was the price I paid. There were a few minor issues, but for the most part, this has been a very pleasant experience and I would strongly recommend Turpin Suzuki to others. More
I have never had any problems with scheduling (even drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable s drive-in/last minute) service for my Saab in the nearly 8 years I have been dealing with Turpin. I always get exceptionally friendly, knowledgeable service at a fair (often lower than expected) price. If ordered parts were going to be late, I have been offered alternatives; Turpin has paid for many car rentals for me, outside of my warranty period. That quality never wavered, even during the Saab divorce / GM's meltdown. Turpin staff has always been professional, helpful, patient and friendly (even when I wasn't) and I would prefer to deal with no one but Turpin. NOTE: employees named are current; there have been other advisors, mechanics and managers over 8 years and each person offered outstanding service. More
My mother who was purchasing a used car was very nervous about the whole experience. With the help of Mr. Guigue, it was a good experience. He provided a shuttle bus service for her when she could not dri about the whole experience. With the help of Mr. Guigue, it was a good experience. He provided a shuttle bus service for her when she could not drive the day of the storm and the day she was to pick up the car. NOW THATS SERVICE!!! Price of this car was very outstanding for this SPOTLESS car!!! Thanks Mr. Guigue for treating my mother so well and making her smile in a very stressful situation for her age. Merci Beaucoup!!! Keep on Selling!! AND Hope you win that Lotto Max!! More
I have been going to Turpin since they were on Carling. I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always a I have always been pleased with the quality of their work, the friendliness of their staff - and the shuttle service both to and from. I've always appreciated the exterior wash and having a review of what needs to be considered for the next service appointment. I'll return. More
The car I have now is my 3rd Saturn (Saturn Astra). The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly p The car I have now is my 3rd Saturn (Saturn Astra). Turpin dealership was always, all those 10 years or so, very good, excelent service, friendly people. Now I deal with Frank Fraser,on Robertson Road, last several months. He is exceptionally friendly, qualified, helpful. He took care of several "warranty covered" repairs, saved me time, money, hassle. The whole dealership is a friendly bunch, never a problem. Turpin/Saturn is now under NAPA, they dealwth this change very well. All my rating points listed above are true, and well deserved. Thnak you George Haas 613-829-3590 More
Had a great experience with Turpin Auto Sales. We started out at Turpin, and then had gone around trying out several different makes and models. I had owned a Suzuki a few years ago, and it was a won started out at Turpin, and then had gone around trying out several different makes and models. I had owned a Suzuki a few years ago, and it was a wonderful feeling to be driving one again. Thanks John Guigue for your help and advice. More
I wanted to take a moment to say thank you to Peter Lafreniere for all of his efforts in helping us find the right car, giving us what I think is a fair price, for his patience in answering all of our Lafreniere for all of his efforts in helping us find the right car, giving us what I think is a fair price, for his patience in answering all of our questions and for being there at times when most people would not. He went out of his way to be there for us. Peter is a very knowledgeable and pleasant gentleman to do business with. I look forward to possibly doing more business with Peter in the future. Turpin Auto World has a really good selection of vehicles, the business is very clean and tidy, from the showroom right down to the facilities. Overall I believe we made the right choice in choosing Peter and Turpin to do business with. Thank you Peter!! John and Marie Gervais More