Turpin Kia

Very happy with the sales experience at Turpin After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly After being 'soured' by another KIA dealer I started visiting alternate KIA dealers starting with the closest one Turpin. I was greeted in a friendly and non pushy manner in an earlier exploratory visit and when I was ready to actually purchase a Sedona I went back to them. I was informed that the gentleman I had dealt with earlier had left the dealership, but Jody was ready to step in and answer all of my questions. I left with a first quote with more information promised later that day via email. The email arrived the next day, but it made me smile as the amount for my trade-in fell in line in the range I was expecting and an additional discount had also been included. When I compared this to the other quote I had in hand, I was pretty sure Turpin would be where a transaction would occur. They tried to locate a winter tire package for me, but I am pretty particular about winter tires and I wanted Michelin's X-ICE tires based upon previous use of these. The package was not available. André (manager) made the expected usual up-sell offers to me and I declined all but the winter mats. There was not much back and forth as the price suited me fine. Since it was a cash purchase I tried to do an e-transfer from my bank... Turpin could not accept that... they wanted a certified cheque ...we settled on a bank draft which took 8 days to arrive from my virtual bank. The van was ready for me and all looked great, the hitch and mats were in/on the vehicle. Jody took her time and explained many of the features to me. I was very happy with the delivery experience. Since I had my previous vehicle serviced there a couple of times I knew that the service would also be excellent. From start to finish I was very happy to deal with Turpin, and would definitely recommend even without the incentives. More

Used car purchase I walked unto the KIA center and was instantly approached by Michael Peters a sales consultant. He was very friendly and helpful in my search as I was I walked unto the KIA center and was instantly approached by Michael Peters a sales consultant. He was very friendly and helpful in my search as I was not sure what I was looking for. He was extremely helpful in making my decision on purchasing the vehicle. On the day of pick up the car was ready and Michael and Andre answered all my questions, everything was done quickly and I was quite pleased. More

Used car purchase The sales staff were very helpful in completing the purchase of my vehicle. On the pick up day the car was prepared and the staff reviewed all the opt The sales staff were very helpful in completing the purchase of my vehicle. On the pick up day the car was prepared and the staff reviewed all the options & settings on the car. Very helpful. More

Woohoo!! New drive on the road- Lucie We had been looking for a used SUV for awhile and never thought we would buy new. My sister and Bro-in-law just bought a new Kia Optima and highly re We had been looking for a used SUV for awhile and never thought we would buy new. My sister and Bro-in-law just bought a new Kia Optima and highly recommended to come see Jody and look at different options Kia had for us. Upon arrival we met Mike who gave us lots of info on the Kia Sportage. We went for a drive in one and LOVED it. Everyone is knowledgeable and was patient on answering all the questions I had (I might of been a nightmare, ha). Andre went the extra mile and found the trim I wanted in the colour I loved. At pick up, Jody was super kind and explained all the options/features we have. Small town friendliness with a great experience!!! I highly recommend Turpin Kia!!! More

Great experience I am extremely excited about this whole experience from the sale to the delivery to driving my new car home. Thank you for such an incredible experien I am extremely excited about this whole experience from the sale to the delivery to driving my new car home. Thank you for such an incredible experience. I would and will recommend Turpin Kia to my friends. More

Felicia is on the road! I can only say THANK YOU ALL! Steve Woito was very quick to pick up on the features I was most interested to have in my new wheels, understanding I can only say THANK YOU ALL! Steve Woito was very quick to pick up on the features I was most interested to have in my new wheels, understanding my need for comfort, economy and affordability and spending hours with me test-driving every vehicle that caught my eye. Andre Andre went above and beyond by rushing to accommodate a fast pick-up date change when my dear old Betsy started dropping parts on the highway!! I would not hesitate to recommend Turpin Kia to anyone searching for a new or used vehicle. The attentive personal attention made me think of my mom (who sold cars for over 30 years). Everyone that I have met at the dealership stands up to the high standards of service that I have grown to expect. There is definitely a "we care" attitude among the staff. I've never owned such a "new" used car before and am looking forward to many years behind Felicia's wheel and in the safe hands of the Turpin Kia team. Happy to be part of the family. :-) More

Fastest car buying experience ever! We were very happy to find Steve at the Kia dealership in town and he provided us with lots of information about the Kia warranty and service features We were very happy to find Steve at the Kia dealership in town and he provided us with lots of information about the Kia warranty and service features and then we thoroughly enjoyed our first test drive! Andre was well organized and processed our purchase agreement quickly and everyone was there to greet us when we picked up the new Soul - and its exactly what we needed! Thank you again! More

Amazing service!!! My daughter was looking to purchase her first car and Steve and Andre were so professional!! Thank you for your patience and great service!! They too My daughter was looking to purchase her first car and Steve and Andre were so professional!! Thank you for your patience and great service!! They took the time to explain everything to her and answered any and all of her questions! She was very satisfied with her new Rio and the great service that was provided by this team!! Highly recommend this dealership to anyone and everyone!! More

Very Friendly We recently bought a new Kia Sedona van at Turpin Kia in Carleton Place. Our first contact was with Steve Woito, who walked my husband around the Sed We recently bought a new Kia Sedona van at Turpin Kia in Carleton Place. Our first contact was with Steve Woito, who walked my husband around the Sedona outlining all the amazing features of the 2018 model. Steve gave my husband the keys and suggested that he should drive it home so I could take a look at it. After we did a bit of research on our own we realized that Turpin Kia was the place to buy our new car. Returning the next day we had a great test drive with Steve who again pointed out all the automatic features of the Sedona. Later we met with Andre Smith who went over the purchase policy and the trade in allowances and the rebates avaliable to us. Once we decided on our purchase terms we then picked up our new Kia. Thank you Turpin Kia your team is awesome and we are very pleased with our new car. More

From Rockland to Carleton Place I sent a email looking for a 2018 Optima EX Tech and Jody responded quickly indicated she had the model I was looking for. After driving an hour away I sent a email looking for a 2018 Optima EX Tech and Jody responded quickly indicated she had the model I was looking for. After driving an hour away from Rockland, my Wife and I were greeted by Jody outside with a hand shake and smile. With her no pressure sales and her knowledge of the vehicle, my wife and I were comfortable to make the purchase. Andre was also pleasant to deal with his no pressure sales and he made financing a breeze. Did I mention I drove 1 hr out? I would recommend to deal with Turpin Kia to anyone of my friends and family. More