Turpin Kia

I thought they did a great job with us. My wife was the one buying the car and they spoke directly with her and made her feel comfortable. You don't see that often enough. < one buying the car and they spoke directly with her and made her feel comfortable. You don't see that often enough. < More

Simply the friendliest dealership I have ever experienced. Andrea and Andre went above and beyond in assisting me with my Kia purchase. Amazing culture at Turpin Kia! Professional, honest and a t experienced. Andrea and Andre went above and beyond in assisting me with my Kia purchase. Amazing culture at Turpin Kia! Professional, honest and a true pleasure to deal with. I look forward to booking my next appointment with Karen - she is always a gem to talk with. Thanks to all of you! More

Really enjoyed the no pressure atmosphere and stress free experience. Andrea was a pleasure to deal with and Andre was very helpful with financing. Very impressed with the entire team and would reccomend 100 experience. Andrea was a pleasure to deal with and Andre was very helpful with financing. Very impressed with the entire team and would reccomend 100% More

Fantastic service from Mike and Andre. No pressure at all , straight up with me no BS. If the car is as good as these gentlemen I made the right choice. , straight up with me no BS. If the car is as good as these gentlemen I made the right choice. More

Both Mike and Andre were super with me. They were polite and put me at ease. I had concerns and they answered my calls without lousing patience with me. I will recommend this dealership to anyone that asks and put me at ease. I had concerns and they answered my calls without lousing patience with me. I will recommend this dealership to anyone that asks More

When shopping around for a vehicle two years ago, I ended up at Turpin Kia. I will never go anywhere else! They are always fair, happy, knowledgeable, treats every customer like family. I have never ha ended up at Turpin Kia. I will never go anywhere else! They are always fair, happy, knowledgeable, treats every customer like family. I have never had an issue, and will continue to purchase vehicles from them! More

My experience with Turpin Kia in Carleton Place is the most rewarding experience I ever had. Allow me to start from beginning: I got into a bad car accident in early June, and my car was deemed as a write most rewarding experience I ever had. Allow me to start from beginning: I got into a bad car accident in early June, and my car was deemed as a write off. With all my busy work schedule, I rented a car that was covered by the insurance. Me and my uncle went off to a journey looking for a new car. We went to Honda, Hyundai, Ford, Mazda’s, and finally Kia. I am in love with Kia Soul, and went to the Kia dealership on Hunt club. Then my nightmare begins (I will write a review for the Kia Hunt Club on their website about what’s happened as well). After a horrible horrible experience with the Kia Hunt Club, we decided to look somewhere else. That’s when we came across Turpin Kia. I am glad that I decided to give it a try. This is the best choice I ever make. When we called to book appointment, the staff that answered the phone is very nice and very polite. And when we arrived at the dealership, Andrea was standing outside greeting us. She even got the latest Kia Soul model ready for us to test drive. We told her that we know what we want, so we are going to skip the test drive part and go straight ahead to talk about the price of the car. We told her the number we want, after 15 mins she came out with the manager and offered an amazing deal. On the same day, we signed the bill of sale and the manager, Andre, made a phone call to order my new 2022 Kia Soul Lunar Orange right away, and even gave me exactly date for pick up. During the process of signing the bill of sale, he kept it very simple and easy. Without a doubt, Andre has a lot of knowledge about the cars. Andre and Andrea are very professional, honest, patience, and show empathy for what’s happened to us. The date for picking the new car was pushed back due to covid. I was very nervous because my insurance won’t cover my rental car anymore, and I paid out of my pocket too much for my rental car. Without a word Andre told us to come in, and allow us to rent a 2021 brand NEW Kia Forte for only 200$ and we can keep using it until the our new car arrive. I mean this is above and beyond what I expected from the dealership. On the day to pick up the new car, it was clean and filled up with full tank of gas ready to go. Mike is amazing in walk us through all the features of the car. I would not hesitate to recommend this dealership to potential buyers. More

It was great dealing with your staff. From online to in person contact I received all the information I needed to make the best decision for my needs. person contact I received all the information I needed to make the best decision for my needs. More

It was a most informative and pleasant experience dealing with Turpin Kia. Andre is straight forward and attentive to his customer's expectations. It is a stress free environment where no questions are left with Turpin Kia. Andre is straight forward and attentive to his customer's expectations. It is a stress free environment where no questions are left unanswered. I will definitely be driving to Carlton Place for service appointments! More