Turner Volkswagen
Kelowna , BC
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29 Reviews of Turner Volkswagen
Great Deal on a Great Vehicle I came into the dealership in response to an advertisement in AutoTrader.ca. The car had not arrived yet but I was offered the first opportunity to lo I came into the dealership in response to an advertisement in AutoTrader.ca. The car had not arrived yet but I was offered the first opportunity to look at it when it arrive. Throughout the process, Chris kept me informed as to when it would arrive, when it would be available to view, when it would be detailed, what repairs were being made etc. Even though there ended up being a few more repairs needed than they originally thought, my price never changed. The pickup day was set framed in a classy move of having the car sitting in the showroom with a big bow on it. Oh yeah and there was a bottle of wine waiting for us as well. I am totally impressed with the level of service, communication and the extra touches that made this purchase an incredible experience. And the car (Tiguan) is great too! More
good price excellent car Comparing with a price, I could purchase a well-made vehicle. And sales man and financial manager did their best. They explained friendly so that I ca Comparing with a price, I could purchase a well-made vehicle. And sales man and financial manager did their best. They explained friendly so that I can understand well what I asked. More
Chad at Turner very helpful Apon buying my 2017 jetty gli Chad made my experience a lot better then expected. My salesman Spencer was very helpful in buying my first ever volkswa Apon buying my 2017 jetty gli Chad made my experience a lot better then expected. My salesman Spencer was very helpful in buying my first ever volkswagon. Thank you turner. More
Bought a new Jetta TSI Good experience buying the Jetta 2017. Everything was explained very well by the salesman Mark and the sales manager seemed very knowledgeable as well Good experience buying the Jetta 2017. Everything was explained very well by the salesman Mark and the sales manager seemed very knowledgeable as well. We love the Jetta and will definitely go back for servicing our vehicle and perhaps in 5 to 7 years when we want a new car. Les and Susan More
Pleasant, effortless experience I brought my car into have the charging system tested. They found everything to be in order and no action was required. They did not try to sell me I brought my car into have the charging system tested. They found everything to be in order and no action was required. They did not try to sell me anything that I didn't need! Very impressive! More
Always Excellent Service!!! I have been a customer for almost 20 years and have always had great service from the service department and the sales department. Love my 2015 Jetta I have been a customer for almost 20 years and have always had great service from the service department and the sales department. Love my 2015 Jetta!!!! More
Summer Tire Change Over I appreciated receiving a text message from Chris letting me know when my service was completed so I cold pick up my vehicle before the end of my lunc I appreciated receiving a text message from Chris letting me know when my service was completed so I cold pick up my vehicle before the end of my lunch hour. More
Great customer service Always good customer service and advise. Service always done in a timely manner. They also have a great shuttle service. Always very prompt service w Always good customer service and advise. Service always done in a timely manner. They also have a great shuttle service. Always very prompt service whenever I come in, and my questions are always answered. More
Great service department We have always received greater customer service at Turner VW. The service department is well run, the staff communicate well and are extremely friend We have always received greater customer service at Turner VW. The service department is well run, the staff communicate well and are extremely friendly. We would highly recommend them. More
tdi golf timing belt change! Excellent service! I feel vw is bending over backwards to keep our patronage, renting us a car, finishing service early, gift scarf! Very thorough at Excellent service! I feel vw is bending over backwards to keep our patronage, renting us a car, finishing service early, gift scarf! Very thorough at explaining costs! Only complaint was engine cover was not reattached with its 10 mm bolt at back... no big problem though More