Troy's Toys

This is our second time going back to Troy's toys. This time it was for a 8 seater vehicle. We dealt with Andrew Crozier in sales, along with others that make up this amazing dealership. The atmosphere her time it was for a 8 seater vehicle. We dealt with Andrew Crozier in sales, along with others that make up this amazing dealership. The atmosphere here from management, sales and services is the best and a great friendly team which are very willing and ready to help you in your purchase. Anyone looking for a used vehicle go here first and you will not find a better dealership around. Thanks so much Troy's Toys for your team Bernadine and John Madden More

Purchase a "New-to-me" used pickup truck I was interested in purchasing a decent used 4x4 pickup truck for personal use (with 4 doors for added convenience). I met with Andrew Crozier who was I was interested in purchasing a decent used 4x4 pickup truck for personal use (with 4 doors for added convenience). I met with Andrew Crozier who was very patient and helpful right from the start. We test drove two trucks and put in a conditional offer on the second one. The condition was based on having my mechanic in Fergus provide a general pre purchase inspection and if the truck checked out fine I would purchase it, and if not, my deposit would be returned to me. I was then introduced to Brian Cox, the owner of Troy's Toys dealership, who allowed the truck to be checked out in Fergus even though the preferred procedure would be to have someone in Guelph perform a pre purchase inspection. The condition of the truck checked out well, but my mechanic found a problem that would not be considered a failure for a safety certificate at the present time, but would need to be addressed sometime in the future. After returning to Troy's Toys I met again with Brian and Andrew as well as Travis Cox who is the general manager at the dealership. We chatted in a very jovial manner for a while and worked out a deal that would also include the repairs that my mechanic recommended should be made. I was very impressed with the overall experience which was further topped off when I received a call from Robin Patterson that she would deliver the truck to our house, a day and a half earlier than expected, with all work completed. With the staff that I met and the pleasant and friendly service that I received, I would definitely recommend Troy's Toys as a dealership worth visiting if you are looking for a used vehicle. More

Whatever you do DON’T buy anything from Troys Toys or Canadian Trailer Company. It’s the same owner who used to own BJ’s Auto Sales down on York ST. Brian Cox. Went there a few weeks ago, and who do I Canadian Trailer Company. It’s the same owner who used to own BJ’s Auto Sales down on York ST. Brian Cox. Went there a few weeks ago, and who do I see? Brian. I turned around and walked out. I would never buy anything from this guy. If Troy’s Toys is anything like BJ’s Run fast! All he did back then was quick fix for a quick sale!! Save your money and go elsewhere ! More

Best quality 6x14 V-Nose CAMPER to attach to my MINIVAN! The best service and product: I drove 1200 km to pick up my trailer-Camper! A Beautiful V-Nose 6x14 that I can pull with my minivan. Brian understood The best service and product: I drove 1200 km to pick up my trailer-Camper! A Beautiful V-Nose 6x14 that I can pull with my minivan. Brian understood my needs and the Camper is more than I wish for. And you should see it! Thank you so much Brian! Thank you Nic! Myriam & David More

Pushy/Overly friendly They come across very friendly wanting you to try as many cars/trucks as you would like, Won't let up until you buy a car, Yes I could have just walke They come across very friendly wanting you to try as many cars/trucks as you would like, Won't let up until you buy a car, Yes I could have just walked out but I really liked the car, I thought they were an honest dealer, Don't believe what they say,If they promise to fix something it is a fix for a short period. I've had mine just 3mths and paid a few dollars for it, now I have to start with the repairs, Makes some weird noise in the transmission, need to get new brakes. They put the cheapest brake pads on just enough to pass the safety, If I could start over I would go to a public auction, they are more honest than what you end up with.at Troy's Toys. More

Knowledgeable, not pushy I went to other dealership and all the sales staff tried to push you in vehicles you did not want. Then I came to troys toys and met Stefan he was non I went to other dealership and all the sales staff tried to push you in vehicles you did not want. Then I came to troys toys and met Stefan he was non pushy asked me lots of questions to make sure we picked the right vehicle. The vehicle that fit my needs. Best car buying experience by far. I will recommend my friends and family to go se Stefan for a car or cargo trailer. More

Professional Team I recently purchased a new trailer from Troy’s Toy’s. Everyone at the dealership was fantastic to work with. The staff were knowledgeable, they walk I recently purchased a new trailer from Troy’s Toy’s. Everyone at the dealership was fantastic to work with. The staff were knowledgeable, they walked me through many options and explained the products they offered. More

Great Trailers and customer service If your in the market for a cargo trailer make sure you call Troys Toys and ask for Stefan. He got me in and out with the trailer I wanted the same da If your in the market for a cargo trailer make sure you call Troys Toys and ask for Stefan. He got me in and out with the trailer I wanted the same day. We had a couple of requests that were outside of the box and he did a great job to expedite the issue. Be sure to go there if you are in the market for a cargo trailer. TW More

Recommend troys toys Troys toys is a great place to purchase a vehicle 5 stars goes to stefan for helping me out would recommend it to anyone if u have a problem stefan kn Troys toys is a great place to purchase a vehicle 5 stars goes to stefan for helping me out would recommend it to anyone if u have a problem stefan know how to solve ir More

They will screw you over do not buy a vehicle here They have kids doing work on my vehicle. They put used parts on my vehicle. They are over priced. Do not get screwed over like I did buying a vehicle They have kids doing work on my vehicle. They put used parts on my vehicle. They are over priced. Do not get screwed over like I did buying a vehicle from this shady place. DO NOT BUY A VEHICLE from these guys. More