
ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very friendly and helpful. Gwen was very knowledgeable and was very accommodating. Great people to deal with Gwen was very knowledgeable and was very accommodating. Great people to deal with More
Michael has been the best adviser for me. He took the time to answer all our questions thoroughly and provided clear, thoughtful advice throughout the process. His knowledge and professionali He took the time to answer all our questions thoroughly and provided clear, thoughtful advice throughout the process. His knowledge and professionalism made everything much easier to understand. I highly recommend Michael to anyone looking for trustworthy and reliable guidance. More
I recently had a car service done at Toyota Town London, and unfortunately, my experience was quite disappointing, primarily due to the front desk staff. The individuals at the front desk displayed very and unfortunately, my experience was quite disappointing, primarily due to the front desk staff. The individuals at the front desk displayed very rude behavior and lacked basic customer service etiquette; there were no smiles and their communication style was unwelcoming. Furthermore, I had booked this service in advance and confirmed that a specific defective part would be installed. However, on the day of the service, I was informed that the part was not available, which was frustrating given the prior confirmation. Toyota Town London really needs to work on improving the customer service skills of their front desk team. A more friendly and organized approach would significantly enhance the customer experience. More
I had a wonderful experience at this dealership! The staff were incredibly friendly, professional, and helpful throughout the entire process. They took the time to answer all my questions and made s The staff were incredibly friendly, professional, and helpful throughout the entire process. They took the time to answer all my questions and made sure I felt comfortable with my decision. The whole buying process was smooth and stress-free. The car was in excellent condition, and I truly felt like they cared about providing great customer service. I would definitely recommend this place to anyone looking for a reliable and trustworthy dealership! More
Great service from check in to check out. Explained everything clearly. Very detailed billing. Awesome Explained everything clearly. Very detailed billing. Awesome More
We are very pleased withe the sales and service down to the smallest detail. Shawn was enthusiastic and personal. the smallest detail. Shawn was enthusiastic and personal. More
over the years, I have found the dealership to be accommodating and fair in its dealings with me. The staff are routinely friendly and courteous. accommodating and fair in its dealings with me. The staff are routinely friendly and courteous. More
Daniel Makhoul was the most helpful sales representative I have ever worked with. Any questions or concerns I had were addressed immediately and enthusiastically by Daniel. I would gladly buy a vehicle from I have ever worked with. Any questions or concerns I had were addressed immediately and enthusiastically by Daniel. I would gladly buy a vehicle from him again in the future. More
I am very happy with my RAV4 and waiting for my new Sienna Daniel was excellent in everything and I recommend him to anyone who wants to buy a new or used car Thank you Sienna Daniel was excellent in everything and I recommend him to anyone who wants to buy a new or used car Thank you More
My service advisor Jason was his usual professional self keeping me updated on the repair status of the vehicle. I especially liked the text message updates on the vehicle. I had a few questions after the keeping me updated on the repair status of the vehicle. I especially liked the text message updates on the vehicle. I had a few questions after the fact and Jason replied via text in a timely manner with the information requested. Thanks More