ToyotaTown

Good times at ToyotaTown London I have bought many cars over the years but this was the first time that I can say it was a pleasant experience. From my first contact with Mark, th I have bought many cars over the years but this was the first time that I can say it was a pleasant experience. From my first contact with Mark, then Janine to my pick-up contact with Tim I have absolutely no complaints. Everything was handled in an efficient and professional manner. I am from Toronto but it was worth the drive to London! More

Great Advice My Lease of 2011 4-cylinder Venza was about to end in few months when Sylvia Donovan contacted me. Sylvia was very patient and friendly talking over My Lease of 2011 4-cylinder Venza was about to end in few months when Sylvia Donovan contacted me. Sylvia was very patient and friendly talking over the phone. At first, I was very sure that I'm going to buy out my existing Venza but after Sylvia explained to me all my options, I didn't know that I have better option to consider. With Sylvia's great advice and very good offer, I am now driving a 2015 Venza, with more features and most of all the v6 engine that I should have gotten with the 2011 in the first place. I'm happy with the new Venza and enjoying driving more than before. Thank you! -Edison More

Wonderful Shopping Experience More than impressed with the quality of service at Toyota Town! This was my first vehicle purchase from this dealership and I can't say enough about More than impressed with the quality of service at Toyota Town! This was my first vehicle purchase from this dealership and I can't say enough about my sales representative Shaun Smith! He was incredible accommodating, knowledgeable and friendly. From the minute we walked in, to me driving away in my brand new Toyota Yaris, the entire experience was easy and fun - which I never expected from a car dealership! I will definitely be recommending Shaun and Toyota Town to all my friends and family! More

The place to go - the person to see Sylvia Donovan was recommended to me and after dealing with her to purchase my new Corolla - I will certainly be passing on some recommendations too. Sylvia Donovan was recommended to me and after dealing with her to purchase my new Corolla - I will certainly be passing on some recommendations too. Professionalism, Personality and Integrity sum up what Sylvia brings to the table. I was a little apprehensive when deciding to car shop and having visited a number of dealerships I knew where to bring my business. Loving my new car! Thank you Sylvia. More

Good service Steve Chung was informative person. It was nice to deal with him. He was very friendly and helpful during a buying process. I would recommend him to o Steve Chung was informative person. It was nice to deal with him. He was very friendly and helpful during a buying process. I would recommend him to other buyers of Toyota cars. More

Great customer service This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent ser This is my third car that I purchase from Toyota Town, return due to the detail attention given by the sales rep Sylvia Donovan, and the excellent service More

Great service I had a really great and efficient visit with Toyotatown to get an alignment done as well as my winter tires taken off. Firis was very friendly, helpf I had a really great and efficient visit with Toyotatown to get an alignment done as well as my winter tires taken off. Firis was very friendly, helpful and explained things to me clearly. He provided me with information about what my alignment looked like on my Corolla and what was going to be done on it. He also came to check on me a little after as I was waiting at the dealership and asked if I needed anything or had any questions for him. More

service We seek out and ask for Jen Kolyn every time . Her friendliness and professionalism is fantastic. She listens intently and can determine what is a li We seek out and ask for Jen Kolyn every time . Her friendliness and professionalism is fantastic. She listens intently and can determine what is a likely cause of a problem very quickly. With no disrespect for the other service people, Jen takes the cake for personality and how she looks at and treats us like people not "customers". Well done Jen YOUR steady customers Joe and Vicky Henseler More

I appreciate Steve's support I was recommended Steve by my co-worker who assisted purchase my company vehicle when I buy my wife's vehicle. His support did not disappoint my ex I was recommended Steve by my co-worker who assisted purchase my company vehicle when I buy my wife's vehicle. His support did not disappoint my expectation. It was excellent purchase experience. I will definitely recommend Mr. Steve Chung for you. Nick More

Customer >25 years; exemplary service!!! I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately ev I've had the privilege of doing business with Toyota Town for >25 years. Despite moving to Kingston in 1996, I've been back to London approximately every 4 years to purchase or lease a new vehicle because of the wonderful service received there! I MUST particularly mention SYLVIA DONOVAN who has been our sales representative throughout this time. Her research on behalf of the client, and commitment to client satisfaction is second to none! She always has gone the EXTRA MILE for us. On a scale of 1 to 10, Sylvia for my wife and I would be a 12! It is because of her and the treatment we have received from Toyota Town that we continue to take the trek to London. It has always been felt to be WELL WORTH IT!!! More