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ToyotaTown
London, ON
7,440 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,440 reviews
April 01, 2016
FOLLOW-UP Our sales associate, Shawn Longworth, still contacts us even after 3 years of ownership. Thank you. We will be sure to see you when we purchase our n Our sales associate, Shawn Longworth, still contacts us even after 3 years of ownership. Thank you. We will be sure to see you when we purchase our next Toyota. We love our Rav4. Have used it to move all of our children. More
by rav4girloncarrick
Employees Worked With
March 31, 2016
Friendly and Knowledgeable We found the vehicle we wanted. Tomasz helped us navigate through the process from beginning to end. Thanks a lot for your guidance and friendliness We found the vehicle we wanted. Tomasz helped us navigate through the process from beginning to end. Thanks a lot for your guidance and friendliness. More
by JGCG
Employees Worked With
Tomasz Kisiel, Tomasz Kisiel
March 31, 2016
Above & Beyond - Thank-you Jen Kolyn Thank-you Jen for the outstanding service. I arrived at TT very stressed with a Venza that just went through a car wash with the sunroof open. Jen's Thank-you Jen for the outstanding service. I arrived at TT very stressed with a Venza that just went through a car wash with the sunroof open. Jen's professionalism, knowledge and kindness had a calming effect on me! (which I needed) Jen explained clearly about the water damage and my options. I picked up my dried out Venza early the next morning! I am very impressed and appreciative of how I was treated and the excellent service Jen and the team provided. More
by Sandra
Employees Worked With
Jen Kolyn
March 31, 2016
Shawn Longworth - Great work! Recently leased from Shawn - He was very professional and listened to our needs - Worked out a great deal. Shawn has excellent people skills, and has Recently leased from Shawn - He was very professional and listened to our needs - Worked out a great deal. Shawn has excellent people skills, and has been tremendous with his attention and follow-up each time I visit TT for service. Thanks Shawn - great job. More
by TT London
Employees Worked With
March 31, 2016
Great Experience at ToyotaTown Recently purchased a RAV 4 at TT. Salesperson Shawn Longworth very friendly and professional, showed us all the attributes of the RAV and worked hard Recently purchased a RAV 4 at TT. Salesperson Shawn Longworth very friendly and professional, showed us all the attributes of the RAV and worked hard to get us a good deal. Also dealt with Scott Howe in the Parts Dept. who was able to provide us with a couple of items we wanted. Again, very friendly and professional, as was the Used Car Manager and the Business Manager. A business that has knowledgeable, courteous staff makes for an enjoyable experience for the customer. More
by Wayne W
March 31, 2016
Service Excellence John has been incredible for the past 20+years that I have been getting my Toyota vehicles serviced at Toyotatown. One of the biggest reasons I contin John has been incredible for the past 20+years that I have been getting my Toyota vehicles serviced at Toyotatown. One of the biggest reasons I continue to come back year after year. Thanks John for always being great! More
by P Robertson
Employees Worked With
March 31, 2016
First Class across-the-board. It's hard for me to be too positive in my review of Shawn Longworth of ToyotaTown. To keep this as simple as possible for potential customers, I It's hard for me to be too positive in my review of Shawn Longworth of ToyotaTown. To keep this as simple as possible for potential customers, I bought a RAV4 there and thought so highly of the experience that I sent my brother-in-law there, who also bought a RAV4 there. Then this August, when his current lease expires my dad will be visiting with Shawn to buy another Toyota. First class across-the-board. Thanks Shawn! More
by Matthew B.
Employees Worked With
March 31, 2016
Excellent , professional and friendly service 100% satisfied with our sales representative .. He provide us a very good deal .. We really happy ! We love our new car ! Thanks a lot buddy !! 100% satisfied with our sales representative .. He provide us a very good deal .. We really happy ! We love our new car ! Thanks a lot buddy !! More
by CISCO
Employees Worked With
Frank Circelli
March 31, 2016
Toyota Service I have always had great service from Toyota Town's Service Department. Lately I have been dealing mainly with Mike Minarsky. I even will look for hi I have always had great service from Toyota Town's Service Department. Lately I have been dealing mainly with Mike Minarsky. I even will look for him if he is available as he is always pleasant and knows his stuff and as a bit of fun trivia, his name is connected with a famous WW2 bomber. Keep it up Mike...Brian S More
by Brian S
Employees Worked With
Mike Minarsky
March 31, 2016
Outstanding Why go anywhere else Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure the deal went very smoothly. The whole staff from Todd at service to Ken at sales and Vlad in finance and I can forget Jen in Parts for sourcing a tonneau cover for me. Every dealership should aim to be as professional and caring for there customers as these employees strive to be . More
by firemanneil
