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ToyotaTown
London, ON
7,596 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,596 reviews
October 27, 2016
Very friendly buying experience! Shawn was careful to explain all the features of the various models of 2016 and 2017 Corollas. We chose a 2017 Corolla XSE and are very pleased with t Shawn was careful to explain all the features of the various models of 2016 and 2017 Corollas. We chose a 2017 Corolla XSE and are very pleased with the looks and performance. Thanks Shawn for your friendly and helpful approach to selling cars. The "Big Red Bow" at the time of delivery was a nice touch! More
by AB14
October 27, 2016
Service Quick, concise and well versed on what we were dealing with. The store is a pleasant place to visit. If you are waiting for your car newspapers an Quick, concise and well versed on what we were dealing with. The store is a pleasant place to visit. If you are waiting for your car newspapers and coffee are free and make for a pleasant visit. When you cash out your bill is explained line by line. More
by Eric
Employees Worked With
Corey Joudry
October 26, 2016
Corey is very helpful and explained to me what are the service involved. He gave good recommendation on brake fluid required to be replaced. Glad to be t is very helpful and explained to me what are the service involved. He gave good recommendation on brake fluid required to be replaced. Glad to be taken good cre of. More
by Ean Quah
Employees Worked With
Corey Joudry
October 26, 2016
Sets the standard Made an appointment for a follow-up servicing. The service advisor (Corey), was extremely polite, courteous, professional and knowledgeable. He answer Made an appointment for a follow-up servicing. The service advisor (Corey), was extremely polite, courteous, professional and knowledgeable. He answered all of my questions, relayed my requests to the tech happily, and was genuinely easy and pleasant to deal with. Also, while you wait for your car you can get some pretty fantastic food. I don't mean only sandwiches either - I had an awesome beef stroganoff! Never would I have thought that I'd eat such a quality meal while waiting for my car at the dealership! Coudos ToyotaTown - all those 5-star reviews online are well-earned indeed. More
by Eoin
Employees Worked With
Corey Joudry
October 24, 2016
Ten months to finally decide, Shawn Longworth remained patient through out my vehicle decision process. I was looking for just the right vehicle. We found it in a 2010 4Runner. Enj Shawn Longworth remained patient through out my vehicle decision process. I was looking for just the right vehicle. We found it in a 2010 4Runner. Enjoying the truck/SUV and always appreciated Shawn's ever patient, enthusiastic approach. Never once felt pressed to make a decision. Shawn has remained supportive with my after purchase questions. You have a great thing going, cheers ToyotaTown More
by mkeim
Employees Worked With
October 23, 2016
Super Customer service! Well folks, this is our 3rd Toyota...... Need I say more! Thanks to Frank Circelli who once again provided excellent customer service, never feeling Well folks, this is our 3rd Toyota...... Need I say more! Thanks to Frank Circelli who once again provided excellent customer service, never feeling rushed and he explained all our options thoroughly when discussing options and models. Can't wait to take a road trip on the "expressway" soon!. I would definitely recommend Toyota Town and Frank, hands down! :-) Claudia More
by Claudia
October 23, 2016
Rob Draco, knowledgable and curtious I have been purchasing my vehicles from ToyotaTown for 35 years and Rob Draco has been my service advisor for 15. Great customer service, knowledgable I have been purchasing my vehicles from ToyotaTown for 35 years and Rob Draco has been my service advisor for 15. Great customer service, knowledgable and curtious. I highly recommend Rob if you have any questions about your vehicle. More
by IH
Employees Worked With
Robert Dako
October 22, 2016
Flat Tire ,Very pleasant to deal with Did as I asked tire couldn't be fixed so replaced in the back. Explained problem clearly and gave price of new tire ,Very pleasant to deal with Did as I asked tire couldn't be fixed so replaced in the back. Explained problem clearly and gave price of new tire More
by greygirl
Employees Worked With
Amanda Krug
October 21, 2016
Great experience We recently purchased a Toyota Highlander from Toyota Town in London. The staff was very welcoming and we had a great experience with our sales person We recently purchased a Toyota Highlander from Toyota Town in London. The staff was very welcoming and we had a great experience with our sales person Gwen Jones. She was nothing but friendly and did everything she could to get us the vehicle as soon as possible. My husband and I would definitely recommend going to Toyota Town and seeing Gwen More
by Lesleym
October 21, 2016
Excellent customer satisfaction I recently ordered a Toyota Tacoma, Shawn and Janine went out of their way to make me happy. Excellent customer service and both answered any of my qu I recently ordered a Toyota Tacoma, Shawn and Janine went out of their way to make me happy. Excellent customer service and both answered any of my questions . I will highly recommend Toyota town and Shawn for your next vehicle purchase. More
by Tacoma17
