ToyotaTown

AMAZING! During my search for a new car I visited 3 Toyota dealerships and hands down Toyota Town in London, On was the best to deal with. I dealt with Shawn L During my search for a new car I visited 3 Toyota dealerships and hands down Toyota Town in London, On was the best to deal with. I dealt with Shawn Longworth, He was the first salesman to greet me and I never felt pressured. Shawn was very accommodating to all the needs/wants I had for a vehicle. I have already recommended a friend to go see him. I will be returning to this dealer if I am in need of any repairs. More

Easy and relaxing experience I purchased my first new vehicle at ToyotaTown, a 2017 Tacoma. I never felt any pressure during the process and all of my questions answered. From Sal I purchased my first new vehicle at ToyotaTown, a 2017 Tacoma. I never felt any pressure during the process and all of my questions answered. From Sales, to Finance and to John for delivery, all staff were great to deal with. My wife and I will definitely be back when we need to replace our second vehicle. More

Positive Shopping Experience After a great deal of shopping, we were pleasantly surprised to get the deal we wanted on the model we liked. Shawn was most helpful. After a great deal of shopping, we were pleasantly surprised to get the deal we wanted on the model we liked. Shawn was most helpful. More

Always glad to see Firis It is always an easy process bringing my car to Firis as he knows what to do and is very friendly and easy to deal with. Thank you Firis! It is always an easy process bringing my car to Firis as he knows what to do and is very friendly and easy to deal with. Thank you Firis! More

New car shopping I came into ToyotaTown to take a look at a couple vehicles and price out monthly payments. I had only a rough idea of what I was looking for in a vehi I came into ToyotaTown to take a look at a couple vehicles and price out monthly payments. I had only a rough idea of what I was looking for in a vehicle and wanted to test out a new Corolla to see what it had to offer. I was immediately hooked up with Geordie who sat me down to discuss the range of monthly payments I was looking at, leasing vs financing preferences, and what features I wanted in a car. He discussed the differences between the Yaris and Corolla, trim packages, generalized pricing, and took me out onto the lot to check out a couple vehicles. Geordie discussed every aspect of the vehicles? that I had questions about, and wanted to make sure I was comfortable with the trim packages that I was interested in. He then went into detailed pricing on the car, explaining the warranty coverages, what every? line of the pricing was for, and made it abundantly clear exactly what the associated costs were. He spent time discussing all of the services that ToyotaTown offers on top of just selling you a car. Everything from extra warranty protection, what to expect when servicing your vehicle, and the steps they take to make sure you are taken care of after you purchase the vehicle. In the end I ended up going a different route and did not buy/lease from Toyota, but have absolutely nothing bad to say regarding ToyotaTown. Geordie was a no-pressure salesman, and was more interested in making sure that you are comfortable and well informed before making your decision. Definitely one of my best experiences in car shopping. More

no difficulties or extra stress. We felt that we had all of our questions answered and our concerns addressed. All questions about the car, financing and service were answered. The We felt that we had all of our questions answered and our concerns addressed. All questions about the car, financing and service were answered. The sales person was friendly and we didn't feel pressured to make decisions we didn't want to make. More

Great customer service John Docherty from ToyotaTown was instantaneously available for my last minute walk-in, finding exactly what I was looking for after testing a few oth John Docherty from ToyotaTown was instantaneously available for my last minute walk-in, finding exactly what I was looking for after testing a few other makes and models around town. He allowed me to test drive, followed up with me within 24 hours with numbers and offered to be available should I require anything further. At this time, however, I decided to keep my current vehicle for a while longer. Would I return to ToyotaTown for further shopping? In a heartbeat! More

Great experience. Really got me excited about buying a car. Geordie was very kind patient and informative. He answered all my questions and made me feel comfortable at Really got me excited about buying a car. Geordie was very kind patient and informative. He answered all my questions and made me feel comfortable at the dealership. I look forward to communicating with him for in the futur More

Incredible Customer Service Experience From the moment we walked in the door to the moment we pulled away in our Toyota Sienna, we were treated with so much courtesy and patience. We were From the moment we walked in the door to the moment we pulled away in our Toyota Sienna, we were treated with so much courtesy and patience. We were treated with the best customer service that we could have experienced to help us make this decision. We were there after closing in order to finish all of the paperwork and everyone was so accommodating, as we were coming from our of town. Thomasz Kisiel was excellent and very professional and we are incredibly happy with our experience. More

confusion at first I went to buy a 2017 sienna and salesman showed me the financing and took me to their finance guy and it all seemed too good to be true...well it was I went to buy a 2017 sienna and salesman showed me the financing and took me to their finance guy and it all seemed too good to be true...well it was the finance guy ended up getting my wife and I an approval for a corolla(which we do not want) so when we stated this the finance guy got the real numbers and showed us....(payments way too high) we settled on an camry le then he informed us of the upgrade package which sounded good so we got that...only to find out there is none. We got asked what colour we wanted and we decided we want red...ok now today I was told that silver is the one headed our way(unacceptable as red was first choice then black only if there was one at another lot which there isn't) ...After the intial confusion and misunderstanding the salesman went out of his way to help correct and earn our business....feeling a little better on the situation More