ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Second vehicle in a year So happy with Toyota town and Frank Circelli he was amazing to explain everything and so helpful. We are extremely happy and excited about our new H So happy with Toyota town and Frank Circelli he was amazing to explain everything and so helpful. We are extremely happy and excited about our new Highlander. Yay More
Professional and friendly! Very professional upon arrival. Debb Crawford kept me apprised of the service in progress. Everyone I came upon was very friendly. Had a delicious bre Very professional upon arrival. Debb Crawford kept me apprised of the service in progress. Everyone I came upon was very friendly. Had a delicious breakfast while I waited for my vehicle to be finished as well! More
A Great Experience We purchased our Highlander Limited from Sean O'Grady and we very happy with how he handled all our requests. He is a professional Salesman/Product We purchased our Highlander Limited from Sean O'Grady and we very happy with how he handled all our requests. He is a professional Salesman/Product Advisor. Sean took us out for a test drive, explained all of the features of this vehicle, with patience and kindness. We decided to wait for the 2018 Highlander and he said he would contact us then. Which Sean did and we are now the very proud owners of this 2018 Highlander. He met all of our needs with this vehicle. Thank you Sean. More
Friendly and helpful employees! I visited ToyotaTown while in search of a new SUV. I dealt with Jacob while there and had an extremely positive experience. He assisted in helping me I visited ToyotaTown while in search of a new SUV. I dealt with Jacob while there and had an extremely positive experience. He assisted in helping me find the exact things I wanted in my new vehicle. I would recommend going to see him and letting him help you find your new perfect vehicle! More
Least stressful experience ever! I used to work in the automotive industry for 16 years. I went in armed as a single woman, ready for a fight! Sean introduced himself and the rest I used to work in the automotive industry for 16 years. I went in armed as a single woman, ready for a fight! Sean introduced himself and the rest went so well. Striking a favourable deal with Sean was easy. He helped explain the process and the paperwork, the test drive was so informative. The car was ready when promised exactly as planned. There were a few items (as a used car this is normal) that weren’t evident to me upon delivery. Sean and Sales Manager promptly addressed and remedied my concerns (just a few tiny dents was all). The follow up has been very good on both Sean’s and the Dealerships part. I feel so confident I made the right choice in choosing ToyotaTown and Sean O’Grady. I have since referred and will continue to refer business his way. More
Great experience Great dealership great dealer, I’ve now purchased two vehicles from Shawn and have been very happy with everything! I would highly tecommend this deal Great dealership great dealer, I’ve now purchased two vehicles from Shawn and have been very happy with everything! I would highly tecommend this dealer and dealership! More
Amazing sales experience By far the best sales experience. We just had a baby and were looking for a more family friendly car. We visited other dealerships and nothing compare By far the best sales experience. We just had a baby and were looking for a more family friendly car. We visited other dealerships and nothing compared to the quality of service at Toyota Town. Every staff member we encountered in the entire process - receptionists, salespeople, finance team - was warm and welcoming. Our salesman Ken was friendly, honest, knowledgeable, and not pushy at all. He explained things clearly, listened to us, and treated us like we were a priority. Thank you so much, Ken! Also a special thank you to Liliana in the finance department for making the numbers work for us and making us feel comfortable the whole time. We will be recommending this dealership to everyone we know, and we will definitely be back to buy our next vehicle from Ken. We can’t thank you enough! More
Best vehicle purchase experience The staff and atmosphere at Toyota town is by far the best experience I've had buying a vehicle. After checking out other dealers it was easy to comp The staff and atmosphere at Toyota town is by far the best experience I've had buying a vehicle. After checking out other dealers it was easy to compare the different level of customer satisfaction the Toyota town had over the competitors. Ken Yates was very accommodating to our needs, never pushy and made us feel like we were important. I will be returning to this dealship to purchase my next vehicle and Ken will definitely be the person that we deal with exclusively from now on. Thanks again Ken More
Service experience We have been dealing with the Toyota dealership for a few years. They have been great. Most recently I dealt with Debb Crawford and she was excellent. We have been dealing with the Toyota dealership for a few years. They have been great. Most recently I dealt with Debb Crawford and she was excellent. She called me by name and explained things in a clear manner. More
Will contact again!!! David and the team he works with are great. All very helpful and patient. Not ready to purchase right now but will be back when looking for a Toyota v David and the team he works with are great. All very helpful and patient. Not ready to purchase right now but will be back when looking for a Toyota vehicle. I did get a few extra phone calls and emails which I don’t think was that necessary. I would have called if I did have more questions. After test driving one of the vehicles, I just thought the 3 emails and a couple of phone calls were not necessary. I know customer service is important but almost too much for me. More





































