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ToyotaTown
London, ON
7,437 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,437 reviews
March 07, 2019
Sean O'Grady went the extra mile. Sean O'Grady went the extra mile to ensure the purchasing process for our 2018 Prius Prime went as smooth and pleasant as possible.....together with t Sean O'Grady went the extra mile to ensure the purchasing process for our 2018 Prius Prime went as smooth and pleasant as possible.....together with the great help from Nicole and together with the very friendly neighbor Shawn Longworth, our purchase was a refreshing experience. More
by JRprime2
Employees Worked With
Nicole Levasseur, Sean O'Grady
March 06, 2019
Excellent service I always try to deal with Amanda Krug when i bring my Rav4 in for service because i feel she takes the time to listen and make sure that I get the ser I always try to deal with Amanda Krug when i bring my Rav4 in for service because i feel she takes the time to listen and make sure that I get the service that I feel every customer should expect from a car dealership. More
by sandman1
Employees Worked With
Amanda Krug
March 05, 2019
Purchase of Toyota Yaris I am satisfied with my experience with ToyotaTown and I will recommend to anyone. I am happy with the Toyota Yaris that I purchased. The car is good a I am satisfied with my experience with ToyotaTown and I will recommend to anyone. I am happy with the Toyota Yaris that I purchased. The car is good and the dealer is efficient. More
by Jo
Employees Worked With
March 04, 2019
Honest Advice I came to the dealership wondering if it would be better for me financially to trade my current vehicle for another used to help reduce my financing. I came to the dealership wondering if it would be better for me financially to trade my current vehicle for another used to help reduce my financing. After looking at multiple options, it ended with time being advised that the best choice financially was for me to keep my current vehicle now (which is not a Toyota). The service was polite, friendly, honest and non pushy! Would recommend to anyone. More
by Amurph63
Employees Worked With
Nathan Lofgren
March 04, 2019
I missed Toyota Town! Nothing but positive things to say about my experience with Sylvia Donovan and the team at Toyota Town. I had a difficult time deciding which Toyota R Nothing but positive things to say about my experience with Sylvia Donovan and the team at Toyota Town. I had a difficult time deciding which Toyota RAV4 to go with (Thanks for your patience) all the new models are amazing. Finally drove off in the Trail and couldn’t be happier! More
by Chantalle
March 03, 2019
Efficient, Knowledgeable and Very Patient I was moving from BC to Ontario and needed to buy a car as soon as I arrived in London. I therefore contacted Toyota while I was still in BC, and Gwe I was moving from BC to Ontario and needed to buy a car as soon as I arrived in London. I therefore contacted Toyota while I was still in BC, and Gwen Jones was awesome. I had many many questions for Gwen and due to her patience and knowledge I bought the car even before I arrived in London. I am very satisfied with the service I got from Gwen. Thank you Gwen Jackie More
by Jackie2019
Employees Worked With
March 03, 2019
Best service yet I don't usually do surveys or reviews, but I was impressed with Amanda K. She kept me informed about the work being done on my car, which is the usua I don't usually do surveys or reviews, but I was impressed with Amanda K. She kept me informed about the work being done on my car, which is the usual for service visits. But when finished, she let me know personally rather than me having to wait for my name to be called from the payment desk. She insured I got the best price for the parts and service and applied the Toyota Advantage. The appointment took the amount of time expected as she told me. Great experience. More
by Gary
Employees Worked With
Amanda Krug
March 03, 2019
Extremly helpfull Our service appointment was awesome Helena Vrabec was very respectable of our time and we were home sooner than estimated. She was really helpfulll an Our service appointment was awesome Helena Vrabec was very respectable of our time and we were home sooner than estimated. She was really helpfulll and explained everything that was being done. This rating site is horrible though! More
by Kevin
Employees Worked With
Helena Vrabec
March 03, 2019
'' Efficient, very welcoming and excellent customer service. Justin Makai has excellent customer service that is seen in one out of a thousand. I like his open-mindedness, patience, and friendliness. He is very Justin Makai has excellent customer service that is seen in one out of a thousand. I like his open-mindedness, patience, and friendliness. He is very welcoming and has a gentle beautiful convincing smile that every customer will be happy to interact with. He deserves every award ahead of him. Initially, I thought I was the only one who saw that but my husband who was with me that day 28/02/19 attested to that fact. We were indeed impressed. Keep it up, Justin!! More
by AMA1
Employees Worked With
Justin Maki
March 03, 2019
I love Toyota My new car is not my first Toyota and definitely will not be the last, i got my first Toyota when I was 18 years old, it was crown super saloon, an a My new car is not my first Toyota and definitely will not be the last, i got my first Toyota when I was 18 years old, it was crown super saloon, an amazing car, i wish I can buy another one nowadays, my new Corolla got a very nice features, like heated front seats, and remote start feature. I like the way i was treated in Toyotatown, the people cared about what i needed and their response was excellent. More
by Alaa2015
