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ToyotaTown
London, ON
7,471 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,471 reviews
July 25, 2019
Above & Beyond Had my Highlander in for a service yesterday and was reminded once again why I go out of my way to bring my vehicle back to the dealership. Right fro Had my Highlander in for a service yesterday and was reminded once again why I go out of my way to bring my vehicle back to the dealership. Right from the greeting I received from my assigned service associate, Rob Dako to the regular check-ins he did to update me on my vehicles progress to the check-out experience at the end. I had mentioned an issue I was having with my USB connection and Rob had the team update the software and he went above and beyond to find an alternate solution in case the update didn’t work. I’m the end, it works and I have a back up plan! The staff are always friendly and informative and I believe their pricing is very competitive. I’d highly recommend them More
by Circus
Employees Worked With
Robert Dako
July 25, 2019
Service Appointment. |Toyota attended to my concerns and checked for any additional issues. They informed me of what services would be performed that day and what services |Toyota attended to my concerns and checked for any additional issues. They informed me of what services would be performed that day and what services and repairs that needed to be performed in the future - very efficient. More
by puppymom
Employees Worked With
Amanda Krug
July 25, 2019
No one touches my 1998 Rav4 but T-Town! 450000 km and going! Talented team that knows my machine! They find the problem ... they work with you to fix the problem ... problem solved! Good help is hard to Talented team that knows my machine! They find the problem ... they work with you to fix the problem ... problem solved! Good help is hard to find, but not at T-Town! More
by Enzo Barberi
Employees Worked With
Firis Sharif, Joe Moniz
July 25, 2019
Ken Yates I bought a 2016 Rav 4 with Ken for the first time. I had a great experience Ken was really kind and helpful to someone that doesn't know much about ve I bought a 2016 Rav 4 with Ken for the first time. I had a great experience Ken was really kind and helpful to someone that doesn't know much about vehicles. Ken had a lot of experience and went out of his way to help me find a car that I can afford. Even after I bought my car he is just a phone call or email away, helped me with a scratch I had on my car. More
by Nathalie
Employees Worked With
July 24, 2019
1065 wharncliffe Rd S Toyota Town Thank you very much for your service and good communication skills with customers . I will invite my friends to buy Toyota cars Thank you very much Thank you very much for your service and good communication skills with customers . I will invite my friends to buy Toyota cars Thank you very much More
by Alkashef
July 24, 2019
Great overall experience from the minute we walked in When I walked in I knew I wanted a Rav 4. I had previously driven one and knew that was the vehicle I wanted. From the moment we walked in we were gre When I walked in I knew I wanted a Rav 4. I had previously driven one and knew that was the vehicle I wanted. From the moment we walked in we were greeted with a smile. We were introduced to Suzanne. She was knowledgeable and comfortable to speak with. She told us options and listened intently to what we wanted in our vehicle. In just a few days we had our dream car More
by DS
July 24, 2019
Great experience. Rob did an outstanding job for me as usual Rob Dako at Toyota town did an outstanding job for me again. Historically I have fund Rob to be the best service adviser I have ever dealt with. He is Rob Dako at Toyota town did an outstanding job for me again. Historically I have fund Rob to be the best service adviser I have ever dealt with. He is thoughtful, well organized and works with you to make sure your repair is completed on time, and on point to what the estimated costs would be. Great employee, and person to deal with. He is the person I have full trust in when bringing my vehicles in to Toyota Town for Service. More
by Rob55
Employees Worked With
Robert Dako
July 24, 2019
First time with Rob Good guy. Did my oil change and checked my breaks for me. Came out to talk to me. Told me the status of my breaks. Good guy. Did my oil change and checked my breaks for me. Came out to talk to me. Told me the status of my breaks. More
by Tyler
Employees Worked With
Robert Dako
July 24, 2019
Rav4 Purchase It was down to 5 SUV's to pick from 3 dealers Lexus RX and NT, Santa Fe, Rav4 XLE and Limited. The RAV4 was winner, both the car and dealership exper It was down to 5 SUV's to pick from 3 dealers Lexus RX and NT, Santa Fe, Rav4 XLE and Limited. The RAV4 was winner, both the car and dealership experience. Answered all the questions and if they did not know the answer, they admitted it and found out. Had been to other Toyota dealers the last few years but came back to Toyotatown - they have placed the customer first - recommend this dealer. More
by Ruth & Walter
Employees Worked With
tony coyles, Monica Frankovich
July 24, 2019
Amanda 👍 Amanda assisted by Ashley (Express Check-in) made this a positive experience. I was in and out for scheduled service in less time than expected. The s Amanda assisted by Ashley (Express Check-in) made this a positive experience. I was in and out for scheduled service in less time than expected. The showroom is a pleasant place to wait and included a helpful unscheduled visit with Baz in sales, (Why is Ashley not listed with the rest of the employees?) More
by Don Blay
Employees Worked With
Ashley in Express check in, Amanda Krug
