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ToyotaTown
London, ON
7,436 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,436 reviews
August 30, 2019
Rob Dako is the best service employee! Rob Dako always explains what is needed and how much it will cost. I feel that my Highlander is getting the best service, and that I am being treated Rob Dako always explains what is needed and how much it will cost. I feel that my Highlander is getting the best service, and that I am being treated fairly. He is also just a nice person! More
by Dougskid
Employees Worked With
Robert Dako
August 30, 2019
Thank you Helena Once again, the service I received from Helena Vrabec was excellent. Helena is experienced and professional, and always goes the extra mile to make s Once again, the service I received from Helena Vrabec was excellent. Helena is experienced and professional, and always goes the extra mile to make sure her customers receive top notch customer service. More
by Carol
Employees Worked With
Helena Vrabec
August 29, 2019
Good service One of my car power ports was not working, I went there without appointment and the staff there helped me quickly and professionally.and with no cost One of my car power ports was not working, I went there without appointment and the staff there helped me quickly and professionally.and with no cost More
by Eman Aissa
Employees Worked With
August 29, 2019
Wonderful Buying Experience My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's react My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's reaction was excellent that showed his patience and professionalism. We are really satisfied to know Brian and we are going to get his consult in our future decision about the our car. More
by T
Employees Worked With
Andre de Coning, Brian Williams
August 28, 2019
AMAZING SERVICE DEPARTMENT Rob Dako is always there when I need assistance! I had an emergency this week and he went beyond the call of duty to ensure my company truck was back Rob Dako is always there when I need assistance! I had an emergency this week and he went beyond the call of duty to ensure my company truck was back on the road quickly. Thanks, Rob! More
by Greg L
Employees Worked With
Robert Dako
August 28, 2019
Another awesome purchasing experience. Went in to test drive a Tundra after setting it up with Shawn the previous day and walked out purchasing a new 2020 Tundra. My family’s previous Toyo Went in to test drive a Tundra after setting it up with Shawn the previous day and walked out purchasing a new 2020 Tundra. My family’s previous Toyota purchase we dealt with Shawn as well and it was an easy to the point purchase. That is why when we decided to look at a new vehicle, I only wanted to deal with Shawn and ToyotaTown and once again it was a seemless purchase. Would highly recommend Shawn and ToyotaTown if you are looking for a new vehicle. More
by DuncanN
Employees Worked With
August 28, 2019
Venza revitalized Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. S Our Venza sat idle for some time (due to husband's illness). Amanda put my vehicle though thorough diagnostics and restored Venza to optimum shape. She ordered parts, booked appt and kept me informed, including costs so I could make informed decision. Everyone was pleasant from start to finish. More
by G&L
Employees Worked With
Amanda Krug
August 28, 2019
Great service! Recently purchased my Toyota Rav4 pre owned and had a couple minor issues that needed to be looked at. Firis was very helpful when I brought in my veh Recently purchased my Toyota Rav4 pre owned and had a couple minor issues that needed to be looked at. Firis was very helpful when I brought in my vehicle for an inspection and got both issues repaired. More
by Janice
Employees Worked With
Firis Sharif
August 28, 2019
Hassle-free buying experience We purchased a 2019 Rav4. It is a nice car and the buying experience was awesome through prompt and transparent guidance by Shawn. The involvement of We purchased a 2019 Rav4. It is a nice car and the buying experience was awesome through prompt and transparent guidance by Shawn. The involvement of other staff along with Brian's in explaining the new safety features and options in the Rav4 was nice and friendly. More
by JK
August 27, 2019
Service For 32 ooo km Service is a blast every time i come in. Jason explained what had to be done for this service when i came in. He talked with me while the mechanics Service is a blast every time i come in. Jason explained what had to be done for this service when i came in. He talked with me while the mechanics were still working on my car about the brakes and the filters and explained why it would be necessary to have everything done. All the people i dealt with were very friendly. Sitting and waiting for the car to be looked after in this nice show room is always a pleasure. And i always have a chat with Kevin Swan who sold me my third Toyota. More
by emza66
